Reviews
They heard the problem and afterwards explained it on
They heard the problem and afterwards explained it on finding the problem and fixed it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We're pleased to hear that our team was able to address the issue you encountered effectively.
Service department was courteous and friendly.
Service department was courteous and friendly. Accurate on time of vehicle service time. Happy that I my vehicle there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We greatly appreciate your positive feedback regarding your recent experience with our service department. Our team is dedicated to providing courteous and friendly service, and we're delighted to hear that we met your expectations in this regard. Punctuality is a priority for us, and we're pleased that your vehicle service was completed accurately and on time. Your satisfaction is important to us, and we're thrilled that you chose to entrust your vehicle to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again. Thank you for your kind words and for being a valued customer.
Good visit.
Good visit. Everyone courteous and knowledgeable. Service prompt and explanation of service explained clearly. Will return for further visits.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words and a great review.
Very satisfied with the service I received today.
Very satisfied with the service I received today. My service advisor, Rick Collins, and his team took extra care to thoroughly check during a scheduled maintenance visit and found something that could have been potentially very dangerous. I do appreciate them and their level of commitment and professionalism.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had such a positive experience during your recent visit for scheduled maintenance.
Ms.Rozetti was very professional and knowledgeable! Your
Ms.Rozetti was very professional and knowledgeable! Your facility is very comfortable and clean. The wait time seemed long for me but truthfully expected due to past experiences! My maintenance expectations were met!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Pokey, we are so sorry about the wait time, I hope your service advisor explained to you the time frame. If not please let my service manager Bill Lavin know at blavin@ourismancars.com. We appreciate your understanding based on past experiences. We're pleased to hear that your maintenance expectations were met. Thank you for your feedback!"
Service rep willing to assist and keep communication on
Service rep willing to assist and keep communication on a positive note. Willing to share tech ingo
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear our service representative was helpful and maintained positive communication. Thank you.
The sale portion was fine I was greeted as soon as I
The sale portion was fine I was greeted as soon as I walked into the showroom. The Taos that I was interested in was brought around so I could test drive. I never felt pressured and sales portion was great I wasn’t pushed into a sale.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive feedback! We're glad you felt welcomed and that the test drive process was convenient. We appreciate your business and look forward to serving you again!
Carlos service advisor was friendly and helpful He
Carlos service advisor was friendly and helpful He explained the issue and the best way to fix it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Amoh for a great review.
This was my first time working with Rick Collins.
This was my first time working with Rick Collins. He warmly greeted me at my car, easily got me the shuttle, gave me a discount and returned the shuttle driver to pick me up all by 1pm. Good job! Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words about Rick. We will make sure we let him know. and thank you for visiting.
Service was easy to schedule and completed in a timely
Service was easy to schedule and completed in a timely fashion. Staff was friendly and competent. They answered all a uestions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your experience with us! We're delighted to hear that scheduling our service was easy for you and that we were able to complete the job in a timely fashion.