Reviews
Excellent Professional Service
We had the best experience at Ourisman Honda! We met two very nice people at Ourisman Honda: Anthony Davenport and Debbie Lewis. Anthony Greeted us as we got out of our car. He is very helpful and has very good knowledge of the cars. He is very pleasant and guided us on the test drive. He wasn't pushy or obnoxious, and he helped us get a very good price on the car of our choice. After we agreed on the terms of the purchase, he introduced us to Debbie for financing. Debbie helped us get the lowest interest rate possible and she was able to get the lowest monthly payments. After purchasing the car, Anthony took a long time to explain the features of the car, and synchronized our mobile phone to the car's blue tooth. We recommend Ourisman Honda to anyone looking for a new car. Our experience was great and we are grateful!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
five stars
I have recently purchased my Honda Accord EX-L from Ourisman Honda in Laurel. With Mr. Anthony Davenport as our sales associate, everything went very smoothly, organized, professional and easy. Financial officer, Mr. Walter Cook, did an impressive job too. Great overall experience! Will certainly go to this dealership again for my next car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lies and deception
What else is there to say about my experience at this dealership.I called and spoke to Anthony very nice guy about matching my price for my trade which I got from another dealer.So I went in that same day and they saw the car and agreed on the $7000 trade in value.I test drove the Honda civic I was interested in purchasing from them and we went over some numbers.So after talking to Anthony back and forth on the phone I decided to return and full out the application.He called me the following day letting me know I have been approved but something told me before I go in let me send an email inquiry about the same car under a fictitious name.The original mrsp is $21880 ,when I signed for the loan application we agreed on $19250 and I was told they could not go any lower.You would not believe the price Ramon sent me via email $17101.12.We are talking about $2000 less they were willing to sell the car for below what was offered to me.Yes, I did go in that Saturday and let me point out something else they were going to charge me $1600 for accessories although the the car only had $200 worth of accessories. I had to point that out to Ramon and they are the ones selling the car.So the manager agree to the price but only if I was willing to accept $6000 for my trade in.So remember people when this dealership agree to price match on your trade in they raise the price on the car you want.They are so shameless they still were offering me to buy the car after what they did.Of course I walked out I would not buy a car from a bunch of fraudsters , and from now on I dub them 'the Uhaul' of Honda car dealers.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Buying Customer * dosen"t work or affliate with the Dealer
Thanks to Mike in Service, Goldie in Sales and most of all I like to Thank the Queen Ms. Debbie K. Lewis Business Manager.. p.s. could not have made this happen w/ out this team , Thanks Again .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ourisman Honda VW of Laurel... GO NOW!
Don Little was extremely helpful in finding me the best car for the money, he was professional, and a pleasure to work with. Tyrone Cypress got me the best interest rate and sold me the service plan I needed, not the most expensive. He also helped me get a substantial discount through BMW USA. Though the process took a little longer than I'd like, I did drive out the same day, with the deal completed. I'm very pleased with my used 2010 335i xdrive AWD sedan. Don and Tyrone also got me retail for my trade, which I fully did not expect, but for which I am truly grateful. My next car will be through this dealership and hopefully Don and Tyrone.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
5 star experience purchasing my C300 Mercedes
I recently purchased a c300 Mercedes Benz from Mr. Anthony Davenport. I can not say enough about the positive experience I had when going through the process of purchasing the car. From Mr. Davenports knowledge about cars and the car buying process to his patience and care in helping me choose the right car for me it was all at the highest levels of customer service. Even the financing process was knowledgeable and Ms. Debbie Lewis was of great help and put me at ease during the process. I would definitely suggest seeing Mr. Davenport at Ourisman Honda for all their car buying needs .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Extremely Pleased with My CRV and Ramon Hart
I never bought a car before so I was not really sure what to expect from the experience other than the pop culture references to sleazy and high pressure car salesmen. Luckily, working with Ramon Hart was the complete opposite of what I had braced myself for. Of course, I did not have a pressing need to purchase a new car immediately so if Ramon was not pleasant to work with then I would have just left and went elsewhere. Ramon was calm, laid back while not giving any sign of apathy, knowledgeable, and engaged all while listening to what I was looking for and answering my many questions. That was exactly what I always look for when working with sales associates and vendors but, unfortunately, do not always get. I am sure Ramon wanted to make a sale but he also seemed genuinely interested in making sure I got the car I wanted and with the options I needed. Even after the car was purchased, Ramon followed up by phone and a very nice email to make sure the car was what I expected and to see if I had any questions. As expected, my brand new Honda CRV is fantastic and I love it! After some casual research, I knew the CRV was the car for me but finding the right person to make the purchase from was very important to me especially with a big purchase like a car. My husband will definitely seek Ramon out when it is time to replace his Volvo in a couple of years. Keep in touch with us and a big thank you, Ramon!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I Only Buy From and Recommend Ramon Hart
I never bought a car before so I was not really sure what to expect from the experience other than the pop culture references to sleazy and high pressure car salesmen. Luckily, working with Ramon Hart was the complete opposite of what I had braced myself for. Of course, I did not have a pressing need to purchase a new car immediately so if Ramon was not pleasant to work with then I would have just left and went elsewhere. Ramon was calm, laid back while not giving any sign of apathy, knowledgeable, and engaged all while listening to what I was looking for and answering my many questions. That was exactly what I always look for when working with sales associates and vendors but, unfortunately, do not always get. I am sure Ramon wanted to make a sale but he also seemed genuinely interested in making sure I got the car I wanted and with the options I needed. Even after the car was purchased, Ramon followed up by phone and a very nice email to make sure the car was what I expected and to see if I had any questions. As expected, my brand new Honda CRV is fantastic and I love it! After some casual research, I knew the CRV was the car for me but finding the right person to make the purchase from was very important to me especially with a big purchase like a car. My husband will definitely seek Ramon out when it is time to replace his Volvo in a couple of years. Keep in touch with us and a big thank you, Ramon!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
very knowledeabe sales person
I was in the market for a use 2013 Honda accord sport blue. Me and my coworker was looking at Oarsman Honda in Laurel about two week ago. The use car sale man came out to help us look for the car. He notified us that he did not have any use Honda accord sport 2013 but then told me that he could go and get us a new car sale man to help us. This was when I meet James R. Jones. He introduced him self to me and my co worker. He really made me feel at ease and relax about buying new verses old. He took me out for a test drive twice. After the second time I new that I had to have this car. Also Tyrone Cypress got me a better ,James Jones and Tyrone Cypress were awesome doing there job. Thanks Curtis Womack
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly and Professional. Great experience.
James Jones was my salesperson. He was courteous and very personable. He explained everything thoroughly and answered all questions. The finance person I had was Brian Blackmon. He was patient and very kind. He was also personable and made the experience a great one. I would definitely come back to buy another vehicle. I will also recommend others!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car