Reviews
Awesome Experience
I knew when I walked into Ourisman/s Honda/VW of Laurel, I knew I was in the right place to purchase my next car. James Jones took me on a tour and found a Honda CRV that was just right for me. The entire process from beginning to end was so professional, and the staff was not only helpful, but they gave me some good advice for the future. Debbie was a joy to work with. She walked me through the large pile of paperwork, and did not rush the process. She made sure I was fully informed of all my options, and gave me some great advice for service packages that I could get later on. Andre Turner was behind the scenes making every step of the process quick and easy. I love my Honda CRV. If you are looking to purchase your next vehicle, head out to Fort Meade Blvd and check out the staff at Ourisman's Honda/VW of Laurel. I know that is where I am sending all my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very pleasant buying experience
Ourisman Honda of Laurel has a very professional staff and it was an easy process buying my new Honda Si Navi. My salesman was Anthony Davenport and he was very knowledgeable of my car and went out of his way to make my experience a pleasant one. They had the exact car that they had been described over the phone and I had a chance to drive it before making the purchase. Their price was as good or better than the competing dealers that made offers but, did not have the same car in stock and would have had to place an order for it.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
Very Satisfactory Service and I am happy with the product.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My new Honda Civic EXL
I was treated excellent when purchasing my car. My saleman was extremely attentive and patient; knoledgeable of the car polite. Thank you Anthony for your help. Reginia K. Manuel
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome experience
I was there to look and purchase a new car. Anthony Davenport made me feel relaxed and comfy with my choice, and the whole process, as did all the staff. I was so scared when I arrived but half way through I was relaxed and calm. My first really big by myself car buying experience, and I will be back. Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Over And Beyond
I wanted to thank Donnell for his assistance in helping my Wife and I purchase a vehicle. My Wife and I was referred to Din by a family friend and it happened to be the best reference ever. From the moment we walked in to the time we finished Don was exceptional. We told him what we had in mind and he did the rest. Don set us up with Erica in finance and she is nothing short if a numbers wizard. We also want to thank Chip for his assistance in this process he was awesome also. Thumbs Up from the Clyatt Family!!! Thanks Don and Team.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A quick and eay process.
A fast process and they held to their price. Better than any previous experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience
Anthony Davenport provided my dad and I great customer service. This was our first time buying a car and he made the process smooth and easy for us. He also made sure we got the best price around had a great experience in general. If it is possible I'll give him 6 stars for customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome service
On Friday May 9th 2014 I went to several dealerships looking for car to buy. I called Honda VW of Laurel and was introduced to Jaison Grassel from that moment on I knew I was going to have a great experience. Jaisons customer service and professionalism really made me feel like he cared about what I needed. He Went above the call of duty to make sure I was a satisfied customer. He brought alot of energy to my first experience buying a car and I will definitely look forward to the day I come back and am able to work with him on another new car purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Car Buying Experience
Recently I visited the Ourisman Automotive Group in Laurel, MD with my college-age son and had the pleasure of meeting Mr. Anthony Davenport. He was informative, pleasant and patient. (he answered a million questions) and never once became frustrated. He showed us around and we test drove 2 different vehicles. After my son made his decision he stayed with us and helped us with all the paperwork and even gave my son some good advice. Mr. Davenport is such a wonderful man and Ourisman is very lucky to have him. He truly wants you to be happy, he's just not trying to "sell" you a car. Overall my son is happy and so am I. Thanks Mr. Davenport and Ourisman.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase