Ourisman VW of Laurel - Curbside pickup and home delivery available

After visiting several dealerships, we couldn't find one who was willing to match our desired price. We finally used the USAA car buying service which directed us to Oursman VW of Laurel. Within five minutes of clicking the contact button on the USAA website Christian called and offered me their bottom line price. This price offer was lower than the USAA online estimated price and of course lower than the other dealerships we visited...so we made a deal. However, they didn't have manual car in our desired color on hand...no problem...they drove one in from PA. This is in stark contrast to one other dealer we had visited who specifically stated they could only offer cars on their own lot. Not only did Oursman VW of Laurel have a great price and went out of their way to provide what the customer wanted, their employees were kind, pleasant, and courteous. After we finished purchasing the car, we spent another 20-30 minutes just talking. Going to Oursman VW in Laurel was like walking in on family. I will definitely recommend Oursman VW of Laurel to others as a dealer who doesn't waste your time trying to squeeze every penny out of the customer for cars they want to get off their lot.

Salesman Desmond Wilson was courteous, knowledgeable,polite and very professional. He explained everything in detail about the vehicle we were interested in, while touring and test-driving. Keep up the good work.

Service Manager Keith Breeden personally traveled to my home to trouble-shoot my 2013 Honda Accord that would not start. Issue turned out to be a loose cable that was easily resolved. THIS IS WHAT CUSTOMER SERVICE SHOULD BE. I won't hesitate to take my car to this dealer for future service. Happy Customer

To Whomever it May Concern: When we came into the dealership, we met Doug Killian. We told him we were interested in purchasing a new Honda Accord and wanted to trade in the vehicle we had. Doug was very friendly and after test driving the Accord, we were sold. We got the best price for the vehicle we were trading plus the remainder of the existing warranty was applied toward the purchase of the new vehicle. Joe, the business manager, was also very friendly and gave us a decent deal on an extended warranty. We are very happy with our new 2013 Honda Accord and we look forward to working with your dealership should we be in the market for another vehicle in the future. Sincerely, Stan and Debbie Borkman

To Whomever it May Concern: When we came into the dealership, we met Doug Killian. We told him we were interested in purchasing a new Honda Accord and wanted to trade in the vehicle we had. Doug was very friendly and after test driving the Accord, we were sold. We got the best price for the vehicle we were trading plus the remainder of the existing warranty was applied toward the purchase of the new vehicle. Joe, the business manager, was also very friendly and gave us a decent deal on an extended warranty. We are very happy with our new 2013 Honda Accord and we look forward to working with your dealership should we be in the market for another vehicle in the future. Sincerely, Stan and Debbie B.

Received excellent service with no haggling games. We worked with Marshall Sanders who was extremely professional, friendly and straight forward. He knew is product - as well as the competition- and did a great job comparing vehicles respectfully. We had been getting the run-around at another Honda dealer in the area (supposedly the largest - hint!) and left there because of the games and what seemed to be a lack of honesty. Ourisman not only beat the other price we were being offered, but made the offer even better with a good deal on accessories. We will definitely go back to Ourisman and work with Marshall as well as recommend others to the dealership. Thanks!

Buyers beware their price are more then other dealers. I saw the ad online I send an email. Owen called me I asked him if I can get the same price at a closer Honda since I live in Baltimore he said NO that I had to go to see him. I didn't know better I believed him went up there. He didn't not give me the attention and explain anything to me. We were there from 1 till 8:30 is really a long story. He. Took my keys for my trade in I was looking for him So I could get something to eat because my husband is a Diabetic. He was not around I asked him for them Keys but he ketp disappearing. I had the worst experience ever!!!! I went back so they could show me how my car works cause he did not go over the car with me. When I got my Nissan I was really happy with my sales man I even send people to see him. This time I will never send people to laurel to buy no car. Manger was not help either !!!! They are Dishonest people I will never recommend them.

My wife and I bought 1998 2003 and 2006 Accords from other Honda dealers. Our experience at Ourisman was by far the best we've had. All of the staff---particularly Desmond--were friendly, knowledgeable and low pressure. It felt like they guided more than sold. Joe was very helpful and Tim kept his agreements. Trust was established and felt thruout the buying process. So---none of the negative car sales stereotypes are true at Ourisman---we will be back!

I recently went to Ourisman Honda in Laurel, MD to look at Hondas. I had the pleasure of working with Marty Ervin. Marty was professional, knew the product and I would definitely go back there again. I will also be referring Marty to all of my friends and co-workers. It was a wonderful experience.

I recently went to Ourisman Honda in Laurel, MD to look at Hondas. I had the pleasure of working with Marty Ervin. Marty was professional, knew the product and I would definitely go back there again. I will also be referring Marty to all of my friends and co-workers. It was a wonderful experience.