Reviews
In and out
Went to buy a specific car on tues they found it in VA brought it in on wed and i was out
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
A GREAT ASPIRATION
I was looking around for a vehicle for my granddaughter. I stopped by OURISMAN HONDA OF LAUREL and as I entered the building the pronounced layout and the spit & polished overview of theshowroom was a definate eye catcher. I was greeted by Bishop AJ JOHNSON with a gracious smile and a "welcome to Ourisman Honda of Laurel". I introduced myself and immediately explained that I was not ready to make a purchase, I just wanted to look around. He replied, "Mr Coleman,we are not here just to make money from a possible sale, we want to make sure that each and every person entering our facilities is happier, satisified, and much more relaxed when they leave than they were when thay came in.' AJ stayed with me the entire time, showed me all the vehicles I wanted to see and explained all the features jn the ones I was most interested in. I was indeed happy that I stopped by OURISMAN HONDA and was fortunate to get AJ as my sales
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I AM GOING TO PUT IT IN ALL CAPS FOR A REASON! ABSOLUTELY...
I AM GOING TO PUT IT IN ALL CAPS FOR A REASON! ABSOLUTELY AWESOME EXPERIENCE!!! ESPECIALLY WITH THE SALESMAN, MARSHALL SANDERS. I CANNOT EXPRESS HOW WONDERFUL THIS EXPERIENCE WAS AND HOW PLEASED I AM WITH MY NEW CAR. HONESTY AND CANDOR REMAIN AT THE TOP OF MY LIST WHEN I DEAL WITH ANYONE AND THIS DEALERSHIP AND THIS FABULOUS SALESMAN GET 5+ RATINGS IN ALL CATEGORIES. I began looking at new cars and contacted many different dealers, did quite a bit of research (just ask Marshall) and worked diligently to know the vehicle and what was the best things to look for. Marshall contacted me promptly and personally answered ALL of my questions, never making me feel like I was overly concerned or ridiculous. I just really cannot say enough about this fine man. To me, this man exemplifies Ourisman Honda as a quality dealership. He fought for my desired price; communicated well with the Sales Manager; provided direct contact and communications with the Sales Manager and the Business Office; established direct verification with the insurance company; immediately had my new car detailed and waiting; and sat with me in conversation.... this made me feel like I was important, not just a customer. Since I do not want to appear as if I am rambling, I will finish with stating to ALL who read this; go to Ourisman for the BEST vehicle, the BEST service, the BEST pricing, the BEST atmosphere and DO NOT FORGET to ask for MARSHALL SANDERS! Thank you for the great experience, AN
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow! Marshall was outstanding. No pressure, honestly...
Wow! Marshall was outstanding. No pressure, honestly answered all my questions, and got me a great price on my first ever *new* car! Highly recommended!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
While looking for my first new car Marshall was able to...
While looking for my first new car Marshall was able to give me an outstanding deal I couldn't resist while displaying excellent customer service. He was very friendly and honest which made a somewhat stressful decision easy. He went above and beyond to make it a fun and exciting experience for me!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
ONLY place to go!
AWESOME dealer! This is the second time I've purchased my vehicle from Ourisman Honda of Laurel and I really can't see myself going anywhere else. Professional and knowledgable team members who went above and beyond. I recommend using this dealership without hesitation!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
From our first email contact until completion of our...
From our first email contact until completion of our purchase of our new Honda, we have never had a more pleasant or relaxed experience purchasing a car. We were impressed by Mr. Powell's helpful and professional demeanor at every stage of the process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great buying experience of a 2010 Honda Crosstour at...
Great buying experience of a 2010 Honda Crosstour at Ourisman Laurel Honda. I used their online information request and was promptly called by Greg Killian who let me know the vehicle I was asking about was available and I told him I would be there in 30 minutes. Upon arrival at the dealership Greg just returned from making sure the car had plenty of gas and we went on a no rush test drive. Greg is a very personable salesman and a pleasure to deal with. The whole purchase process took a little longer than expected (about 4 hours) but overall a good experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We drove all the way from Virginia Beach, Va. because of...
We drove all the way from Virginia Beach, Va. because of the very good price on a 2010 Honda CRV. We were pleased with the condition and presentation of the car and especially happy because of the price. We are senior citizens and probably would never travel this far again, but the treatment by Mike Scandora & others made it a decent experience. I would recommend this dealership to any body in the market.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The BEST Dealership!!!
My wife and I recently bought our 3rd vehicle from Ourisman and are very happy with our purchase. Ourisman explained all of the options/differences between different models of the Odysee to ensure we were getting what we wanted. They even brought the agreement to our home to sign since we could not make it back that evening due to our daughter being sick. As usual, Ourisman has exceeded our expectations which is why we keep coming back to them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase