Ourisman VW of Laurel - Curbside pickup and home delivery available

Wow! Marshall was outstanding. No pressure, honestly answered all my questions, and got me a great price on my first ever *new* car! Highly recommended!

While looking for my first new car Marshall was able to give me an outstanding deal I couldn't resist while displaying excellent customer service. He was very friendly and honest which made a somewhat stressful decision easy. He went above and beyond to make it a fun and exciting experience for me!

From our first email contact until completion of our purchase of our new Honda, we have never had a more pleasant or relaxed experience purchasing a car. We were impressed by Mr. Powell's helpful and professional demeanor at every stage of the process.

Great buying experience of a 2010 Honda Crosstour at Ourisman Laurel Honda. I used their online information request and was promptly called by Greg Killian who let me know the vehicle I was asking about was available and I told him I would be there in 30 minutes. Upon arrival at the dealership Greg just returned from making sure the car had plenty of gas and we went on a no rush test drive. Greg is a very personable salesman and a pleasure to deal with. The whole purchase process took a little longer than expected (about 4 hours) but overall a good experience.

We drove all the way from Virginia Beach, Va. because of the very good price on a 2010 Honda CRV. We were pleased with the condition and presentation of the car and especially happy because of the price. We are senior citizens and probably would never travel this far again, but the treatment by Mike Scandora & others made it a decent experience. I would recommend this dealership to any body in the market.

My wife and I recently bought our 3rd vehicle from Ourisman and are very happy with our purchase. Ourisman explained all of the options/differences between different models of the Odysee to ensure we were getting what we wanted. They even brought the agreement to our home to sign since we could not make it back that evening due to our daughter being sick. As usual, Ourisman has exceeded our expectations which is why we keep coming back to them!

I kept my old car for 15 years, even with the misery of no air conditioning for about the past 5 years, since it would not have been worth repairing. One of the reasons I kept my old car so long is that I had unpleasant experiences in the past with buying cars. It was about as much fun as getting my teeth drilled. Now, because buying my 2013 diesel Passat TDI from Brian Deckert at Ourisman was such a pleasure, I might become one off those people who buys a new car every 3 years! I am older and a bit handicapped, and I dreaded going to a dealership to "try on" new car models. Brian Deckert, however, made the process not just painless, but fun. He clearly and thoroughly explained all the different models and helped me select the model that would be best for me physically and for how I would be driving it. I was very impressed with not just his knowledge of VW's, but with his passion for the cars. Then he brought the 2013 diesel Passat model to my house to test drive the minute the dealership got their first of these cars on the lot. Test driving in my own neighborhood was much less stressful than trying it out in an area with which I am less familiar. After I ordered the car, Brian prepared all the paperwork and brought it to me at my home, and he explained everything in a complete and straightforward manner; he anwered all my questions courteously. Brian Deckert also delivered the car to my house. In fact, the very day that it arrived on the truck at the dealership he immediately got it prepped and ready to deliver to me the same day. When he delivered it to my house, he had my favorite radio station already selected and other settings already programmed. These new cars have so many bells and whistles; I was so grateful that Brian Deckert spent over an hour sitting in the car with me showing me how to work everything, getting my garage door opener programmed, and setting up all the options on the many controls inside the car. Since then, when I have had questions I have just called Brian and he has been happy to help me figure out how to work everything, such as the fog lights that I don't use too often. In all, the only way that buying this car could have been easier and more pleasant is if Ourisman gave it to me for free. Then I really would get a new one evey 3 years!

I recieved profesional and excellent service...Thank You..Just would like to add that your manager Marty Ervin also was very attentive to my needs.

Thank you for the great service...EVERYONE in the Used Car Dept is awesome! l will definitely tell everyone to buy from here! Love the car too!

I was referred to Ourisman from a friend. Their salesman were very nice and after speaking to the manager Mr. Ervin, I felt he gave me a fair price for my trade and a good deal. I will buy from Ourisman again!