Ourisman VW of Laurel - Curbside pickup and home delivery available

My dad and I cannot stop talking about how nice and professional Mike, Chip and Tyrone were today. I first called Mike to make sure the vehicle I wanted was still available, after a bad experience earlier this morning with another dealership, I was happy to hear that the car was still available. Mike went outside to check the car out himself and sent me photos of it, as he knew I was traveling quite a distance to come see it. I really appreciated the extra steps he took to make me feel confident about the car on my way up there. He was very friendly and helpful. He helped me transfer everything from my current vehicle to my new one, including my EZ Pass which I would not have known how to remove it from my old vehicle and stick it on my new one. He went above and beyond in every aspect of the sale and it was greatly appreciated. Chip and Tyrone made my day and made us feel like we were very important customers. They, too, could not have been any nicer and were EXTREMELY helpful. This was my first experience buying my own car and they made it enjoyable. It was such an exciting this for me to purchase a car on my own without my parents and I could not have asked for a better experience. I cannot thank Mike, Chip and Tyrone enough- they are the very best! I would definitely recommend this dealership to anyone in the market for a vehicle. 5 stars for sure!

I am extremely impressed with the time and customer service that Mike provided. He went above and beyond even after the sale was officially made. Thank you!

Mike was an excellent salesman! He started by asking what we were looking for in a car and then he took the time to get to know us and familiarize himself with our situation. He ONLY showed us cars under the budget we set and he showed us cars that would suit our lifestyles. We went above and beyond for my fiance and I. I will always go to Mike in the future! I will certainly be suggesting him to my friends and family also!

We purchased our first new car in over 15 years and had a very good experience at Ourisman Honda/VW in Laurel which was mainly due to our salesperson, Walter Fletcher. Water patiently worked with us over several months while we were making our decision. He answered all our questions and when he wasn't sure of the answer he did research to provide us with the information we needed. We got the right salesperson for us, someone who is patient and available but not intrusive. Once we finally were ready to buy the car, we had calls from several other dealers but we returned to Ourisman to finalize the deal because Walter had earned our business. We also worked with Marva in the financial department who has a great personality and knew her stuff. Since our purchase Walter has followed up a few times which we appreciate.

I bought a brand new Accord from this dealer, a week ago. We were lucky to have Marshall Sanders as our sales rep. He made this purchase extremely easy. No pressure to buy, just a great source of information and support during the process. Very honest and friendly. I feel good about my purchase. I would recommend this dealer and Marshall to my friends.

Just a great experience from beginning to end. Walter Fletcher my salesman went above and beyond what was required to make the deal on my 2013 VW Tiguan. This was only the second new car I have ever purchased but I enjoyed this experience much more than the previous one. Walter was superior in every way and has really demonstrated excellent skills as a salesman; very friendly, approachable, and even called me. In the hospital to check up on me, not to talk cars but to see how I was doing when we weren't even sure we were buying a car (many issues with our accident loss). Great dealership, great car, and a great salesman! Hope to use them again someday.

I contacted the dealer last Friday and answered by a salesperson, James Jones. He told me the SUV, 2011 Hyundai Veracruz Limited, Mileage: 8,911 Body Style: SUV Exterior Color: Silver Interior Color: Beige Stock #: P4957 VIN: KM8NUDCC2BU177261 , is available to test on the Saturday. However when I drove here, he immediately told me the SUV was just sold in the Saturday morning. Then he tried to let me buy other cars.

Mike Scandora is a great salesman. When my parents went to look for a car for me they went to Ourisman honda of Laurel. Mike Helped them find the perfect car for me. An 06 honda accord. When I went back to the dealership Mike was very Helpful in helping me get a feel for the car. He explained all of the workings in full detail and made sure all of my questions were answered. He is a great salesperson. Thanks mike for a great car !!

After two weeks of agonizing shopping between 9 dealers, a car being literally sold out from under me at one dealer. I then made a visit to ourisman thinking I would be just as disappointed. Not the case at all. Mike was extremely experienced and very understanding of our situation! He was not high pressure however had a knack for a respecting our requests without attempting to play games. So thanks to Mike Scandora and ourisman, I can say for the first time in all the years I have shopped for cars, I have never had the respect I deserved as a customer. I will certainly think of Mike Scandora first before I go anywhere. Thank you.

Excellent service! I was completely satisfied with the service & vehicle I received. My sales rep, Rachael was great! I highly reccomend her to anyone looking to purchase a VW. This was the quickest & smoothest vehicle purchase I have ever completed. The customer service was excellent. The paperwork was completed quickly. They were able to handle my very diffcult situation without any problems at all and put me in a vehicle within my budget. I definitely recommend this dealership, I will definitely be back for my next vehicle purchase!