Ourisman VW of Laurel - Curbside pickup and home delivery available

I kept my old car for 15 years, even with the misery of no air conditioning for about the past 5 years, since it would not have been worth repairing. One of the reasons I kept my old car so long is that I had unpleasant experiences in the past with buying cars. It was about as much fun as getting my teeth drilled. Now, because buying my 2013 diesel Passat TDI from Brian Deckert at Ourisman was such a pleasure, I might become one off those people who buys a new car every 3 years! I am older and a bit handicapped, and I dreaded going to a dealership to "try on" new car models. Brian Deckert, however, made the process not just painless, but fun. He clearly and thoroughly explained all the different models and helped me select the model that would be best for me physically and for how I would be driving it. I was very impressed with not just his knowledge of VW's, but with his passion for the cars. Then he brought the 2013 diesel Passat model to my house to test drive the minute the dealership got their first of these cars on the lot. Test driving in my own neighborhood was much less stressful than trying it out in an area with which I am less familiar. After I ordered the car, Brian prepared all the paperwork and brought it to me at my home, and he explained everything in a complete and straightforward manner; he anwered all my questions courteously. Brian Deckert also delivered the car to my house. In fact, the very day that it arrived on the truck at the dealership he immediately got it prepped and ready to deliver to me the same day. When he delivered it to my house, he had my favorite radio station already selected and other settings already programmed. These new cars have so many bells and whistles; I was so grateful that Brian Deckert spent over an hour sitting in the car with me showing me how to work everything, getting my garage door opener programmed, and setting up all the options on the many controls inside the car. Since then, when I have had questions I have just called Brian and he has been happy to help me figure out how to work everything, such as the fog lights that I don't use too often. In all, the only way that buying this car could have been easier and more pleasant is if Ourisman gave it to me for free. Then I really would get a new one evey 3 years!

I recieved profesional and excellent service...Thank You..Just would like to add that your manager Marty Ervin also was very attentive to my needs.

Thank you for the great service...EVERYONE in the Used Car Dept is awesome! l will definitely tell everyone to buy from here! Love the car too!

I was referred to Ourisman from a friend. Their salesman were very nice and after speaking to the manager Mr. Ervin, I felt he gave me a fair price for my trade and a good deal. I will buy from Ourisman again!

I have purchased our last two vehicles from Jim and Earl at Ourisman of Laurel. In both cases, they exceeded our expectations at every opportunity. We are huge fans of Honda and tend to purchase new vehicles often, so we are very familiar with the sales process and the potential for disagreements, misunderstandings, etc. with car dealers. We have encountered none of this with Jim and Earl. The buying experience is actually pleasant - something we look forward to (imagine that!) I can't recommend them high enough. We have already sent one friend their way (and received many thanks for doing so), and will continue to do the same. Do yourself a favor and start with them.

I was having problems with my car, just went in looking and your salesperson kenny approached me very friendly and offered me some options to purchasing a car....i agreed and came out with a great deal.

Very professional. Treated me and my family with respect. Took time to explain the process. I look forward to using them again and again. Thanks

My experience with Ourisman Honda was a very good one. soon as I walked into the establishment the employees was attentive and friendly.Kenny Kelly the salesperson who helped me was informative and answered all my questions and we discussed my concerns. The prices of the vehicles were fair and my overall experience was excellent and I would recommend my friends and family.

I rated this dealer at a high rate because he was helpful, knowledgable, not pushy....He answered all my questions and then allowed me to just make a decision without stalking me. I would refer him to family and friends if they needed a used car.

Marty Ervin of the Used Car Department was so friendly and courteous to our needs. While we aren't in the market to purchase for a few months, we will be back and have Marty assist us. What a fine salesman he was to me and my wife!