Ourisman VW of Laurel - Curbside pickup and home delivery available

Thanks to Mr. Mfonfor his professional and courteous service. He took the time to show me all the features that came with my new car and he followed up to make sure I was enjoying it. There are plenty of dealers to choose to do business with. I chose to do business with Mfon and Ourisman Honda because my relationship will extend beyond the initial purchase. Yes, I consider purchasing a vehicle similar to entering a new relationship; this is the place I will go to have my oil changes, tire rotations, and any other service that I’ll need over the next 2, 3 or 10 years. Mr. Mfon is a class act and great representation of Ourisman Honda of Laurel. Any salesman can make a sell once; the right personnel for an organization are the ones who make relationships with customers and turns them into repeat customers. I will continue the relationship with Ourisman.

I searched online for several weeks to compare prices between many dealerships in the area. Ourisman Honda was by far the most courteous and responsive, while also offering the best price. Working with Ramon was also a pleasure. He was extremely knowledgeable both about the new car, and all of the finances. I could not have asked for a better car buying experience! Thank you so much to Ramon, and to everyone else at Ourisman Honda!

My car was serviced by advisor Theodore Bouton for 10 days when the original date should have been 1 day service according to him. First, when dropped the car off, I told him all lights on my dashboard were on and he also saw them as well when he took the car. He said, we would still need to diagnose and the cost $165. I said fine and asked how it would take for the diagnostic and he replied couple hours. At that time, I needed to go back home and the shuttle service guy dropped me. I called Theodore in the afternoon and he advised the technician found nothing wrong with the car to leave it until the next day for another diagnostic. Theodore, called me 3 days later, stated that they found misfire in cylinder that caused the burnt spark plug and gap and also caused all your lights to be on. I asked how much that would cost to fix and he replied $1600 plus. I asked him to do the repair. I didn’t hear from him until 7 days later to come to pick up the car. My friend dropped to the location and I got inside Theodore said brake light came back again needed to leave overnight to fix issue. The shuttle service dropped me home that night. He called me the next morning advising that it will cost extra $1794.49 to fix the issue when I originally brought the car over for intermittent light problem. I told him I would come to pick up my car. When I got there the next morning to pay but he refuses to take cash or check. He said, CC only when it clearly states on the receipt payment methods: cash, credit and other. This worse experience ever....PLEASE DO NOT TAKE YOUR CAR OVER THERE FOR REPAIR.....integrity of the service advisors are very poor all they care about is money not service.

The day i came into the dealership Anthony’s customer service was excellent and he made sure I was taken care of from start to finish. I highly recommend him and his services!!! Wendy Angel

It was a good experience especially Mfom Mfom , he was very helpful and friendly. I will definitely recommend anyone who needs a Honda. Mfom Mfom was good

Very good salesman in fact excellent customer service would recommend Mr Davenport and this dealership to everyone thank you so much for the great quality of work and experience

This is my 2nd purchase from Ramon @ Ourisman, he made the process easy. I let Ramon know I didn't have much time to screw around so that my time literally was money, and he got me the price I was looking for over email/phone and had the paperwork ready to go when I showed up so I could just come in, sign the papers and walk out with my car in the least amount of time possible. Very happy with my new Pilot and CR-V. Thanks!

Great salesman here at this dealership. We jump around different models of Accord but we still decided to go with one came close to out offer. Thank you for your service.

The process was quick, easy and painless. Also liked the price. Anthony showed and explained the car features and answered all questions i had. He was very professional.

Mfon Mfon was such a great sales associate. He made sure that we were comfortable throughout the whole process despite being feezing cold outside when showing us the van. Mfon Mfon was very low pressure and tried to give us the best deal possible. He was very courtesy and pleasant to work with, would highly recommend!!!