Skip to main content

Ourisman VW of Laurel - Curbside pickup and home delivery available

(1,343 reviews)
Visit Ourisman VW of Laurel - Curbside pickup and home delivery available
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2019 state dealer award
View 8 awards
2019 state dealer award 2018 state dealer award 2014 state dealer award 2013 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 727-4165 (866) 727-4165
Used (866) 485-4844 (866) 485-4844
Service (866) 674-8609 (866) 674-8609

Reviews

(1,343 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ourisman VW of Laurel - Curbside pickup and home delivery available from DealerRater.

Want to share your experience with this dealership?

Write a review

Happy customer

Anthony was very helpful and went above and beyond. I really appreciate his honesty and patience. Also coming on his day off to close the deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Anthony is certainly dedicated to helping his customers through the entire buying process. Thank you for choosing Ourisman Honda for your purchase! We hope you are enjoying your new car.

Amazing experience

This was my first new car purchase. I have been intimidated by people’s talk about how car salesperson are the worst service providers confusing and rushing people into buying. My experience at this dealership is the complete opposite. I wasn’t rushed and everyone was very cooperative especially Jim who went extra mile to make sure I had a pleasant experience. I definitely recommend this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for choosing Ourisman to purchase your first new car! We are so happy to know that Jim and the rest of our team showed you how great a car buying experience can be. We appreciate your business and are grateful to have earned your recommendation.

No hassles

Went in knowing what we wanted and were not hassled into buying more. Friendly and professional service.only thing I would have changed was asking for paperwork in advance as this did take a bit more time than I would have liked.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your 5-star review and for trusting our team in the purchase of your vehicle! It was a pleasure to meet you and we hope you enjoy your new ride!

Was a pleasure to be helped by MFon

He was a true gentleman and very patient. He stayed back till midnight to make sure we got what we needed. I would recommend everyone to ask for him when they come in for buying a car at this delearship.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for your kind words about Mfon. He goes above and beyond for his customers to make sure they leave happy. We appreciate your business and are grateful to have earned your recommendation.

Best salesguy ever!

I had to wait a while for the exact vehicle/trim/color I wanted, and Jimmie was amazing. Just enough updates, and he didn’t make me crazy with emails and phone calls. When it was time to get the deal done, he was efficient and really courteous, and still is. The items I was owed on my car came in quickly. Great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jimmie works hard to make sure his customers are taken care of and given a terrific buying experience. We are thrilled you were able to get the exact vehicle you were looking for!

Good car buying experience!!!

I had very good experience doing business with this dealer. Jimmie was very pleasant and helpful. They were able to beat the offer from other dealers and offer service packages. The whole car buying experience was very very good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We take great pride in knowing that Jimmie provided you great customer service from start to finish. We appreciate you choosing Ourisman and hope you are enjoying your new car!

Acceptional

Superb, exceptional service. MFon was terrific he was knowledgeable kind courteous and caring. He explained everything in details and made sure I understood what he was talking about. Exceptional.....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to give us your review. We are thrilled to hear that Mfon provided you with exceptional customer service. We hope you enjoy your new Honda!

Absolutely Amazing

Ourisman Honda of Laurel is an absolutely amazing dealership. They did a wonderful job getting all the paperwork done as quickly and smoothly as possible. They did an amazing job detailing and cleaning the car. I was in and out with no worries or complications. I definitely recommend this dealership for anyone who's looking to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for that wonderful review! We really appreciate your business and hope you enjoy your new Honda!

Fantastic Experience Purchasing Honda HRV @ Ourisman Laurel

For my wife's 50th birthday, I wanted to purchase a brand new Honda HRV or CRV so I contacted Ourisman Honda and spoke with Mr. Brandon Jester to set up an appointment for Friday morning, December 28, 2018, at 9:30AM. That same evening, Mr. Jimmie Powell, Senior Sales Representative gave me a courtesy call at home to confirm my Friday appointment. On 12/28/2018, we met with Mr. Powell and from the time we walked in to the dealership to the time we left, the customer service was absolutely incredible. Mr. Powell clearly explained the process and provided us with the right options for my wife's needs and wants. Also, Mr. Tony Kim, Business Manager was very thorough and clearly explained our warranty and payment options through our lender, Tower Federal Credit Union. Our total overall experience with Mr. Powell and Mr. Kim was outstanding. We truly appreciate the time and extra effort each employee provided us during this important purchase. Thank you. David McNeil

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

You are very welcome! We appreciate you choosing Ourisman Honda to purchase your wife's 50th birthday gift! We are so thrilled that Brandon, Jimmie and Tony, made your buying experience such a positive one.

A relief

Bought my first car today and am thankful it was with this dealership, more specifically with Jimmies help. Jimmie was warm, helpful, informed, and not pushy or agressive. He guided us through the process and helped things go smoothly. Brian in finance was also good at presenting the extra features we could get without making us feel forced. Overall great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for posting your review and for letting our team assist you with the car buying process. We pride ourselves on our customer service and are happy to know that Jimmie and Brian did not disappoint. Enjoy your new car!