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Ourisman VW of Laurel - Curbside pickup and home delivery available

(1,343 reviews)
Visit Ourisman VW of Laurel - Curbside pickup and home delivery available
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2019 state dealer award
View 8 awards
2019 state dealer award 2018 state dealer award 2014 state dealer award 2013 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 727-4165 (866) 727-4165
Used (866) 485-4844 (866) 485-4844
Service (866) 674-8609 (866) 674-8609

Reviews

(1,343 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ourisman VW of Laurel - Curbside pickup and home delivery available from DealerRater.

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Quick and easy process. Got exactly what I wanted

Ramon was so easy to work with. Ihe had everything ready for me when I can in. I got the ex’act car I wanted at a fair price. He answered all my questions, and didn’t waste my time like other dealers I have been to. He even showed all the cool electronics in my new CRV. Would definitely recommend him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Ramon! He works hard to make sure his customers are given a positive car buying experience. Enjoy your new CR-V!

New car purchase.

My time is very prescious to me. I never have enough. The deal went smoothly. We had discussed things via email and they gave me the deal we had arranged with a couple extras to boot. They gave me a very fair trade in on my old Honda also. Mfon was very pleasant to work with. He kept me informed of everything that was going on while I waited. He arranged all of my papers when I was leaving and ensured I knew what I needed to do with my old tags. I will definately be doing business there again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Ourisman Honda! We appreciate your business and are thrilled Mfon was able to make your purchase as smooth as possible. We look forward to working with you again in the future. Enjoy your new Honda!

Excellent Service!

I had a very good experience with my purchase. With sales man whose name is Mr. Mfon is a outstanding sales manner ship. He is the best man to deal with for buying new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your purchase! We value your opinion and love hearing that Mfon took excellent care of you!

Taking the time to ensure quality

Mfon and the team were very helpful throughout the entire process of purchasing my vehicle. They were very patient and ensured all the details were clearly explained.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your purchase! We value your opinion and love hearing that our staff took excellent care of you!

Great car buying experience

Mr, Mfon was great, he was very polite and helpful. I never had this ease car buying experience. I would recommended Ourisman Honda and Mfon to my friends and family. Thank you for great car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Ourisman Honda to your friends and family. Mfon and the rest of our team look forward to helping them with their car needs. Enjoy your new Honda!

Best Car Buying Experience!!!

If you are looking to buy/lease a Honda, this is the best place in the area! I've leased two new vehicles from here (on two separate occasions). Jimmie and the crew worked with me both times to get the best deal possible. I'm looking forward to getting another one or two vehicle in three years!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting Jimmie and Ourisman Honda to lease your new vehicle! We appreciate your business and continued loyalty to our dealership.

Great Customer Service

My Honda van had over 200,000 miles on it. It’s been cross country from California and out of Country there and back to Canada. My boys have grown up in that car. It did it’s duty. So, when it died we were going to stay with Honda because it was so reliable. The Salesmen at Honda were just as reliable. My husband and I were very happy with our experience. Jimmy was very knowledgeable about the car which was basically like driving a computer! He was patient with us and answered all our questions. In the end we knew we were staying with Honda but also knew we were staying with this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! Customer service is our top priority and we are thrilled to know that Jimmie and Jennifer made your car buying experience memorable. We appreciate your business and are grateful to have earned your loyalty. Welcome to the Ourisman Family!

1st Time New Car Purchase

Purchase experience from June 2018. We shopped around and gathered information for a few days. I stopped by Ourisman Honda of Laurel after work one day. I was kindly greeted by Ramon and was very specific in what we wanted as my son was ready to purchase his 1st new car. A huge purchase for a 20 year old to take on. Since he's in the Air Force and I had a wedding to attend that weekend, we had limited time. We were able to call and text Ramon with ease. He fielded tons of questions, even up to the last minute of purchase and after purchase. Both personable and professional during all of our communication. We were able to work out most of the details by phone/text, prior to coming in for the purchase on Saturday morning. Earl was very helpful to get the financing worked out ahead of time and work out some details along the way. Any of the paperwork that could be prepared ahead of time was ready when we returned on Saturday. Ramon was able to have the car we wanted transferred and at the front door upon our arrival. We took a short test drive. Ramon is full of knowledge on the Honda Civic EX hatchback with Sensing, offering a plethora of helpful information throughout the drive and back at the dealership. By far, the best car buying experience I have had to date. Ramon is excellent at his job. Not overbearing like a lot of sales people. Cool, calm and collected in his demeanor; this was a HUGE help to us in the purchase. We will definitely be back to Ramon for any Honda purchase and would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to compose such a detailed and wonderful review of your time at our dealership. Customer service is our main concern and we are happy to hear that Ramon and Earl made your son's first car buying experience a memorable one. We certainly appreciate your recommendation and thank you for trusting us with your current and future purchases.

New Car purchased

I buy the new Honda CRV EX AWD. He is the best guys to buy the car. He has a lot of patience. He always readies the help the customers. He is very active throughout the day. Whenever anyone wants honda visit this guy. I am telling you he is the best. He will make you that day special. Jimmie Powell you are the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks so much for that rave review of Jimmie! He does work hard to make sure his customers are given the best car buying experience he can. We appreciate your business and recommendation of Jimmie! Enjoy your new CRV EX AWD!

A good car buying experience

Mr. Mfon was very helpful and has a very kind spirit. It was a pleasure to work with him and he really helped me in the car buying process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We love hearing that Mfon was a pleasure to work with. He does a great job making sure his customers have a positive car buying experience. Thanks for choosing Ourisman Honda!