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Ourisman VW of Laurel - Curbside pickup and home delivery available

(1,344 reviews)
Visit Ourisman VW of Laurel - Curbside pickup and home delivery available
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2019 state dealer award
View 8 awards
2019 state dealer award 2018 state dealer award 2014 state dealer award 2013 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 727-4165 (866) 727-4165
Used (866) 485-4844 (866) 485-4844
Service (866) 674-8609 (866) 674-8609

Reviews

(1,344 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ourisman VW of Laurel - Curbside pickup and home delivery available from DealerRater.

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Goldie is the man

I bought two used VW's from Ourisman VW of Laurel in the past month. Bill Goldsmith is an excellent person to by a vehicle from. Professional and easy going at the same time if you want a seamless go see Bill Goldsmith at Ourisman VW of Laurel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Bill Goldsmith and the rest of our staff are an asset to our dealership.  Thank you for sharing and for trusting us with your business.

Great buying experience for 2018 Odyssey EX-L

I emailed the dealership for a quote and we went back and forth on the price. The dealership offered the price I was looking for and the sale was a breeze. Highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We work very hard to provide a great customer experience!  Thanks for your recommendation.

Great Experience!

I walked in to Ourisman Honda Volkswagen of Laurel expecting to buy a 2017 Accord Sport. I liked the idea of the V6 Touring, but it seemed like a long shot. Brandon was very helpful in identifying the differences between the two trims and showing all the features that both the Sport and Touring had to offer. I had the chance to drive the Sport, which was a very pleasant ride. Later, even though I felt the Touring was perhaps a little outside my budget, Brandon encouraged me to take it for a spin. I knew very quickly that I was in love with the vehicle and made up my mind. Brandon and Michelle were very helpful in getting me squared away with the Touring; I was in and out of there in only a couple of hours! Could not have been a smoother experience. Great work Ourisman Honda Volkswagen of Laurel, and a special thanks to Brandon and Michelle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to give us your review!  We are proud of our team and thrilled to hear you had a wonderful experience working with Brandon and Michelle.  Enjoy your new Accord!

Awesome service!

Laura was great! She answered all of my questions and made a very stressful process very comfortable. She was very knowledgeable and made sure that she asked what I was looking for and what price range I wanted to stay in before taking me out on the lot. I would 100% recommend her! Jennifer also was great in clearly laying out the details of financing my new car. Overall this was a great experience for me as a first time car buyer. i will be reccomending ourisman of laurel to everyonei know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to post your wonderful feedback!  We sincerely appreciate it!  We look forward to being able to help your family and friends with their car needs. 

Excellent Service

Chuka exceeded my expectations. He greeted me when I arrived and made the buying process very easy. He showed me the different types for the Honda Civic Sedan and led me to the right car for me, which included all the features I wanted and more! Joe was amazing in securing me a great finance deal. Overall, I had a great buying experience with Ourisman Honda of Laurel!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your purchase!   We are happy to hear that Chuka, Joe and the rest of our team took great care of you while shopping for your new Honda.  Enjoy your Civic!

Good Service

Excellent Service and friendly and very helpful if you looking for a Vehicle go to Honda in Laurel Md and ask for James Jones I love my truck Thank you Mr James

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you love your new Honda!  We appreciate you trusting us with your business and for giving us your recommendation.

My Ourisman Honda Experience

Our car buying experience was outstanding. Our salesperson was knowledgeable, helpful, and answered our questions. Thanks Ourisman Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your purchase we certainly appreciate the business and the positive review. Michelle Barnes General Manager

Best buying experience

Laura exceeded my expectations. She greeted me with friendliest smile and made the buying process beyond easy. She went above and beyond to get me the car I wanted. Even after closing the deal well after closing hours she took the time to answer all of my questions. I would recommend her to anyone looking to get into a great vehicle. Dealing with Brian on the finance side was one of the best experiences I’ve had with a finance manager. Although I asked quite a few questions he stayed late as well to answer all of them. Thanks again!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

You are very welcome!  We appreciate your business and are happy to hear that Laura, Brian and the rest of our staff provided you with a great car buying experience.  Thank you for your recommendation!

Excellent service

A short note to highly recommend Michael Filipowski. If you are in the market for a new car he is your go to person. In an industry where it often feels like the customer is working for the sales person, Michael is an exception. Professional, courtesy, energetic, productive and high integrity. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We work hard to provide a great customer experience.  Michael Filipowski and the rest of our staff are an asset to our company.  Thank you for your business and recommendation.

Very good

I strongly recommend Brandon Hickson Hamilton as he is very knowledgeable and friendly. He is clear on his final price quotes and addressed all my purchase related questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your recommendation!  We appreciate you trusting us with your business and are thrilled to know that Brandon provided you with great customer service.