West Hills Honda

4.8
(937 reviews)

Reviews

4.8
(937 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of West Hills Honda from DealerRater.

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5.0

We had a great experience! Everyone was helpful, thorough...

We had a great experience! Everyone was helpful, thorough and kind. The whole process took some time (understandably), but the few beings who assisted us made sure we were comfortable and content (including our three year old in tow). Very "easy-going" attitudes which was/is appreciated! And we love our new vehicle!

Dealer response

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing West Hills Honda! David Gandel dgandel@haselwood.com (360) 824-3853

3.0

I got a new car from this place 5+ years ago and got a...

I got a new car from this place 5+ years ago and got a extended warranty at time of purchase that I would get back if I do not use it well I recently traded it in for a Toyota and have been trying to get the extended warranty refunded been calling stayed on the phone on hold for over a hour each time then I decided to go in and well got helped out right away for it but they needed me to send something in a email so I did that also and asked for them to let me know they got it well they never got back to me so I have tried to call again to check the states its been over 2 weeks since I went in and sent them that paper they needed again on hold for a hour to no response I know there not busy to not to answer there phone. If your expecting a refund on what ever they don't like to pay! And finance does not answer phones or like to call back! I do need to edit this Mr. Nixon I was working with and still no call from him. I would like to say thanks Blake for helping me out today 9-24-21 and for answering your phone and for taking care of my concerns today!

5.0

Tyler & Michael were great ! They answered all our...

Tyler & Michael were great ! They answered all our questions and went over and beyond to ensure we were happy with our purchase.

Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at West Hills Honda are glad to have you as a customer. David Gandel dgandel@haselwood.com (360) 824-3853

5.0

Very helpful, thoroughly explained every feature of the...

Very helpful, thoroughly explained every feature of the car, very helpful when it came to pricing and monthly payments. Did not feel pressured at all.

Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing West Hills Honda. David Gandel dgandel@haselwood.com (360) 824-3853

5.0

Great service I feel comfortable while I was there...

Great service I feel comfortable while I was there Taylor was very helpful Charle brown was very helpful and friendly

Dealer response

Thank you! It has been a pleasure serving you, Lee. Quality customer service is always our number one priority, and we're happy to hear that Taylor and Charlie met your expectations. Thank you again for choosing West Hills Honda, we look forward to having you as one of our valued customers for many more years to come! David Gandel dgandel@haselwood.com (360) 824-3853

5.0

We had an easy, stress-free experience working with Tyler...

We had an easy, stress-free experience working with Tyler Hughes at West Hills. Everyone at the dealership was friendly and helpful.

Dealer response

Here at West Hills Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Tyler, and it was a pleasure having you at the dealership. We appreciate your review! David Gandel dgandel@haselwood.com (360) 824-3853

5.0

Very friendly people, didnt expect to have a nice chat...

Very friendly people, didnt expect to have a nice chat with multiple people as we waited. Charlie is your man if you are looking for a good experience and/or if you know Czech

Dealer response

Thank you so much for your review of West Hills Honda! We truly appreciate the feedback and hope to hear from you again.

5.0

Tyler was very friendly and knowledgeable about the car I...

Tyler was very friendly and knowledgeable about the car I was interested in without being overbearing. After I purchased the vehicle, he assisted me in setting up the computer to the settings I preferred. I would definitely ask for him when it's time for another purchase.

Dealer response

That is so amazing to hear, Carol! Thank you so much for taking the time to share your feedback with our team at West Hills Honda. It's great to know that we continue to provide our customers with everything they need. Have a great day!

5.0

Friendly and skilled very knowledgeable I enjoyed my...

Friendly and skilled very knowledgeable I enjoyed my time believe it facts Ronald went over every detail of the cat I bought. Thanks again for the help

Dealer response

We appreciate the lovely feedback of West Hills Honda. Thank you and have a great day!

5.0

Great service! Helped me find the right car. Super...

Great service! Helped me find the right car. Super friendly and amazing customer service. Trade in my cross trek to get this super nice car

Dealer response

We appreciate your kind feedback of West Hills Honda and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again.