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West Hills Honda

(1,573 reviews)
2025 state dealer award
View 8 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,573 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Hills Honda from DealerRater.

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It was great service and accommodation to my needs they

It was great service and accommodation to my needs they got me in and out in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Jay, thanks so much for taking the time to leave West Hills Honda a great review!

The vehicle was ready when promised.

The vehicle was ready when promised. The estimate was accurate and all the specified work was done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

All of us at West Hills Honda are happy to see this wonderful feedback! Thank you for taking the time to share your experience.

Very professional!

Very professional! The atmosphere is pleasing , no pressure from salespeople. Willing to work with you and answer all questions!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us at West Hills Honda! We're delighted to hear that our team provided a professional and pressure-free environment. We appreciate your feedback and are always here to help with any questions you may have in the future!

Excellent service from Brandon in the Service Dept.

Excellent service from Brandon in the Service Dept. Professional, caring and competent. Stellar attention to detail in getting job done. Mission accomplished. Thanks Brandon!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Suzanne, we're delighted to hear that Brandon provided you with excellent service at West Hills Honda. Your kind words about his professionalism and attention to detail are much appreciated!

Professional, courteous caring service.

Professional, courteous caring service. Jean did a good job of explaining the procedure. I am very satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're delighted to hear that Jean provided you with professional and courteous service at West Hills Honda. Thank you for sharing your satisfaction with us!

The most easy and enjoyable car service appointment.

The most easy and enjoyable car service appointment. Randy helped me that day and made sure everything was taken care every step of the way. Thank you Randy and everyone else on the team for your help with my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Nicolette, we're delighted to hear that Randy and the West Hills Honda team made your service appointment smooth and enjoyable. Thanks for choosing us!

My service experence at West Hills Honda was excellent.

My service experence at West Hills Honda was excellent. Service advisor Brandon did an excellent job of explaining the service that was to be performed and his estimate of the time the service would take was right on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

William, we're delighted to hear that Brandon provided you with excellent service at West Hills Honda. Thank you for sharing your positive experience!

Brandon in the service dept was excellent very

Brandon in the service dept was excellent very professional and would highly recommend Westhills homda

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

June, thank you for recommending West Hills Honda! We're delighted to hear that Brandon provided excellent service. We appreciate your support and look forward to serving you again!

Great experience working with Ronald at WestHills Honda.

Great experience working with Ronald at WestHills Honda. Never any pressure throughout the proces with either him or the financial person. We knew exactly what we wanted when we went in there and got out of there in a reasonable amount of time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

We're delighted to hear that Ronald and the team at West Hills Honda provided a pressure-free experience for you. It's great to know everything went smoothly, and we appreciate your feedback! Enjoy your new ride!

This is the third car I’ve bought from Joel at this

This is the third car I’ve bought from Joel at this dealership… And Will in finance was great to work with! It’s a very nice dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Max, thank you for your continued trust in Joel and the team at West Hills Honda! We're delighted to hear that both he and Will made your experience a positive one. Enjoy your new car!