West Hills Honda

4.8
(926 reviews)

Reviews

4.8
(926 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of West Hills Honda from DealerRater.

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5.0

Great service! Helped me find the right car. Super...

Great service! Helped me find the right car. Super friendly and amazing customer service. Trade in my cross trek to get this super nice car

Dealer response

We appreciate your kind feedback of West Hills Honda and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again.

5.0

We had a great experience buying our Honda Accord with...

We had a great experience buying our Honda Accord with Tyler Hughes. Wide selection of the Accord models available on the lot to choose. Highly recommend Tyler Hughes / West Hills for anyone who wants a Honda. We had a request to cancel the Maintenance Service Contract, and David Gandel (GM of West Hills Honda) helped us to get it done. Really appreciate for the effort to reach out to us personally and get the issue resolved.

Dealer response

Thank you for your feedback. We aim to provide a remarkable experience for all of our customers. We're sorry we may have missed the mark with your visit. Please reach out to us at dgandel@haselwood.com to let us know how we can do better.

Consumer response

Quick follow up: we were able to connect with the GM (David Gandel) and have straightened out the issue. We connected with him and were able to cancel the Maintenance Service Contract. David was proactive to reach out to me and was able to explain the situation; everything is good now. Thanks David for the support and would love to do another purchase with West Hills in the future.

5.0

West hills honda is great! Everyone was very friendly and...

West hills honda is great! Everyone was very friendly and helpful. Given the craziness of the pandemic the entire staff did a wonderful job. Meow.

Dealer response

Hey there! Thanks for the kind words! We're thrilled to hear how much you enjoyed your experience with us and we hope to see you again at West Hills Honda.

4.5

Mike is an outstanding individual. He listened to our...

Mike is an outstanding individual. He listened to our needs and helped us find the perfect vehicle. We love our new car. Need a vehicle, give Mike a call!

Dealer response

Hello and thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at West Hills Honda and what we offer.

4.0

I had a great experience in looking for my first truck...

I had a great experience in looking for my first truck purchase at West Hills Honda. The staff were excellent in helping me get everything in order and it really felt like they went the extra mile.

Dealer response

Hey there! Thank you so much for taking the time to share your feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing. It's fantastic to know that you had a positive experience and we hope to see you again soon at West Hills Honda.

5.0

Very comfortable sales room.Tyler was very knowledgeable...

Very comfortable sales room. Tyler was very knowledgeable & patient with my numerous questions! He is personable & made me feel at ease! I would buy from him again!

Dealer response

Thank you for your five-star review. The West Hills Honda team is delighted we could serve you so well.

5.0

Charlie Brown… he’s awesome at what he does, No...

Charlie Brown… he’s awesome at what he does, No pressure, got me into the perfect vehicle for me. Great service, great place, thank you! Go find Charlie Brown, he’s the Best!!

Dealer response

Thank you, Michelle. We appreciate your kind review of West Hills Honda and hope you will visit again soon. Take care.

4.4

Tyler Hughes is constant professional throughout the...

Tyler Hughes is constant professional throughout the entirety of the car buying process! His product knowledge is second to none!

Dealer response

We're happy to hear you had an awesome time with us at West Hills Honda! Thanks for sharing your experience. We hope you stop by and see us again soon.

5.0

We have been three times to purchase our Honda odyssey....

We have been three times to purchase our Honda odyssey. Each time we were helped by a great sales person. Tyler was very patient when we were test driving cars. Charlie drove us around and helped us to a lot of the paperwork and put a deposit on our odyssey. Sal finished the paperwork and showed us all the cool features about this car and stayed late to make ensure that we had everything we needed!

Dealer response

We hope to see you again soon at West Hills Honda. Until then, take care!

5.0

Excellent service from the whole team at West hills...

Excellent service from the whole team at West hills Honda. Tyler went above and beyond to make everything as smooth and easy as possible. Solid prices and quick turnaround for and questions or issues I had.

Dealer response

Thank you. We appreciate your kind review of West Hills Honda and hope you will visit again soon. As a valued customer, we look forward to taking care of your needs in the future. Until we see you, take care!