West Hills Honda

West Hills Honda was great. They worked me in for oil change. Service department people are friendly and work with you. Thank You Paul P

Ronald was very attentive, listened carefully to our needs and desires and did everything in his power to bring it to pass, His diligence was greatly appreciated, And our experience couldn’t have been better.

Paul was very efficient and friendly, nice visit to service, as always. Recommend to everyone

Brandon was very professional as usual and helped me go through the process of paying online. I give him an outstanding.!

Brandon was great! Kept me informed and gave good advice on maintenance for my car. Well done!

If I could do zero stars I would. I recently was in the market for a 2020 Hyundai Santa Fe. West Hills Honda had a vehicle that matched this description. I went to the dealership twice to look the vehicle over and test drive. 45 min each way. After negotiations we settled on a price, date and time to sign the paperwork. The words specifically that were used were "We accept your offer of $$$$" and so a time and date to sign paperwork was agreed upon. I received a "boarding pass" confirming that we had a set time to sign the sales documents and take possession of the vehicle. It stated: Your booking is confirmed. Please print this for your records. We look forward to welcoming you on board ! Appointment date : 7/21/2025 Time : 5:30 PM I received the boarding pass at 5:51 PM on 7/20/2025 after confirming to him at 5:48 PM on 7/20 I was indeed proceeding with the sale. At 10:30 AM on 7/21/2025 I received a call that the car had been sold to someone else. Salesman's name is Jared Baker. Any reasonable person would believe after agreeing to price, location, time and receiving a confirmation letter from the dealer we have a deal. xx ! No integrity at all. Also -At multiple points during the transaction it was stated that if the transaction didn't happen today the car would be sent to auction. This is the second potential transaction they have used this scheme on me. By the way -- Car was sold for a lot more than more than my offer. BUYER BEWARE AND AT YOUR OWN RISK !

Meagan provided great personal service and kept me up to date as the servicing of my car progressed.

Jared was wonderful made the whole experience easy and comfortable would go back with westhills anytime...

Brandon had excellent customer service. My car detail was done same day and rest of the crew were great.

West Hills Honda Service Department consistently delivers excellent service. Brandon did a great job keeping me informed on the progress of the work. I also appreciate tge dedicated wifi work area. This allows me to complete my work while waiting for my car to be a serviced.