Reviews
Fast, efficient service.
Fast, efficient service. They take good care of their customers and cars. Great perks when servicing a vehicle here.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
West Hills Honda Service Department consistently delivers
West Hills Honda Service Department consistently delivers excellent service. Brandon did a great job keeping me informed on the progress of the work. I also appreciate tge dedicated wifi work area. This allows me to complete my work while waiting for my car to be a serviced.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Arrived for an appointment and was assisted by Wendy, who
Arrived for an appointment and was assisted by Wendy, who got me all checked in and kept track of my vehicle during maintenance. Overall experience was no hassle and was out just in time!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're delighted to hear that Wendy made your visit smooth and hassle-free at West Hills Honda. Thank you for sharing your experience, and we're glad everything went according to plan!
Brandon Hensley did a great job helping us with our oil
Brandon Hensley did a great job helping us with our oil change and other work that needed to done to our 2007 CRV. We are looking forward to working with him in the future. He is very helpful and took great care of us!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mike, we're delighted to hear that Brandon provided such excellent service during your visit at West Hills Honda. We look forward to assisting you in the future!
Brandon Reid was on his first day of work.
Brandon Reid was on his first day of work. Since I was a public school teacher and trained many student teachers I was fine with his need to receive instruction. I had a question that involved researching my car’s over twenty years of service. It made my visit for service longer than expected, but I was happy to participate. He has a pleasant personality and I wish him good luck in this new career .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your understanding and patience during your visit to West Hills Honda. We're glad Brandon made a positive impression on his first day, and we appreciate your support as he starts his new career. If there's anything else we can assist with, feel free to reach out!
Brandon was very helpful on ensuring our CRV was
Brandon was very helpful on ensuring our CRV was completed on time. He kept us informed about any problems. Great job.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear that Brandon provided helpful service and kept you informed throughout your visit to West Hills Honda. Thank you for sharing this positive feedback, and safe travels ahead in your CR-V!
I was greeted by Wendy when I parked at the service
I was greeted by Wendy when I parked at the service center. She made checking in a breeze. I came for a recall check and was told it may take up to 2 hours. I waited in store, and was given a voucher to their cafe, and was offered water as I was waiting. When all was done, I got a message and went back to Wendy for checkout. She was very courteous! Thank you :)
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience at West Hills Honda! It's awesome to hear that Wendy made the process smooth and comfortable for you. We appreciate your patience during the recall check, and we're glad our team could make your wait more pleasant with a cafe voucher. Safe travels ahead!
Meagan was very friendly, knowledge and made sure I was
Meagan was very friendly, knowledge and made sure I was comfortable while I waited. She kept me informed as to the progress and processed my receipt and walked me to my car while telling me about the free car wash at Klean Freak! I would ask for her again!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're elated to hear that Meagan provided such a friendly and informative experience at West Hills Honda! It's great to know she kept you comfortable and informed throughout your visit. We look forward to welcoming you back for more excellent service in the future!
It was great service and accommodation to my needs they
It was great service and accommodation to my needs they got me in and out in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jay, thanks so much for taking the time to leave West Hills Honda a great review!
The vehicle was ready when promised.
The vehicle was ready when promised. The estimate was accurate and all the specified work was done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
All of us at West Hills Honda are happy to see this wonderful feedback! Thank you for taking the time to share your experience.