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West Hills Honda

(1,620 reviews)
2025 state dealer award
View 8 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,620 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Hills Honda from DealerRater.

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Randy was excellent Courteous and responsive.

Randy was excellent Courteous and responsive.; he explained all the concerns and options clearly and thiroughly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for sharing your feedback about Randy! We love to hear he took such good care of you throughout this process. We hope to see you again at West Hills Honda!

We had a lube oil filter.

We had a lube oil filter. Everyone were very sufficient, friendly, and polite. Our vehicle was done in a very short time and we were very very please with the service. We would send our friends and family there. Thank you Dante you made our experience wonderful

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent dealership from sales through to maintaining

Excellent dealership from sales through to maintaining the vehicle. Certainly not the least expensive, but they are reliable, use Honda parts, and the staff is excellent

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We love hearing you can count on our team to offer honest sales and top-notch service! Thank you for choosing West Hills Honda and for sharing your support online. See you next time!

I went for an oil change last Monday.

I went for an oil change last Monday. The process was smooth and service was fast and quickly done. Staff was excellent, thank you Brandon and Megan.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Joe, we're happy to hear Brandon and Megan made your oil change experience smooth and efficient! We look forward to serving you in the future. See you next time at West Hills Honda!

Brandon did an excellent job!

Brandon did an excellent job! He did the 2 services I needed done…an oil change and a rear differential. Then he called me to tell me I had a gasket leaking oil and timing chain tensioner cover resealed. I got the Senior discount. All repaired!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Meg, we are pleased to hear that Brandon and our team provided you with thorough and efficient service. Thank you for choosing West Hills Honda!

Griffin was courteous, helpful and efficient.

Griffin was courteous, helpful and efficient. I was given royal treatment. It was very positive experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Robert, this feedback made our day! We are thrilled to hear that Griffin went above and beyond to make your experience at West Hills Honda special. Thank you for choosing our team!

⭐️⭐️⭐️⭐️⭐️ I had such a wonderful experience at West

⭐️⭐️⭐️⭐️⭐️ I had such a wonderful experience at West Hills Honda when I came in for an oil change. I truly want to thank Dante Maita for assisting me—he was so warm, patient, and kind throughout the whole process. It’s rare to meet someone who genuinely cares, and Dante is one of those people. I’m very grateful for his help, and I believe he will go a long way. Thank you again, Dante, and thank you West Hills Honda for the excellent service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We’re grateful for your feedback and will pass your kind words along to Dante. We appreciate your business and hope to see you again at West Hills Honda!

⭐️⭐️⭐️⭐️⭐️ I had such a wonderful experience at West

⭐️⭐️⭐️⭐️⭐️ I had such a wonderful experience at West Hills Honda when I came in for an oil change. I truly want to thank Dante Maita for assisting me—he was so warm, patient, and kind throughout the whole process. It’s rare to meet someone who genuinely cares, and Dante is one of those people. I’m very grateful for his help, and I believe he will go a long way. Thank you again, Dante, and thank you West Hills Honda for the excellent service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your feedback made our day! We're thrilled Dante provided such a warm and helpful service. Thank you for choosing West Hills Honda, we truly appreciate your business!

I had Randy as my service representative today.

I had Randy as my service representative today. Randy offered complete, clear, and courteous communication on the scope and costs of the work. At the conclusion of the work he took the time to discuss the outcome and recommendations of the multipoint inspection. There was no heavy selling of services here, just totally informational guidance. If needed I would use this dealership for any Honda repairs. They do quality work at a reasonable price. Where else does one find value at an auto repair shop?!? Jesse

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jesse, thank you for sharing your glowing review of Randy and our service team! We truly value your trust in us, and we're here whenever you need us next. Safe travels from all of us at West Hills Honda!

Had appointment at 800 over sleep then went in at 1145

Had appointment at 800 over sleep then went in at 1145 and Brandon took care of me with no appointment he got me in and out in an hour!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Dave, thanks for choosing West Hills Honda! We're happy to hear Brandon helped you out quickly, even without an appointment. We look forward to working with you again in the future. Safe travels!