West Hills Honda

4.8
(942 reviews)

Reviews

4.8
(942 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of West Hills Honda from DealerRater.

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5.0

I was not looking forward to the car buying experience at...

I was not looking forward to the car buying experience at all, but this whole process was easy and enjoyable

Consumer response

The follow up contact and scheduling of PM has been a nice touch

5.0

Charlie was fantastic! He listened to what we wanted and...

Charlie was fantastic! He listened to what we wanted and was able to deliver on everything he said! We can't recommend him enough!

Dealer response

Cori, Thank you so much for taking the time to share your feedback with us. Charlie and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! David Gandel dgandel@haselwood.com (360) 824-3853

5.0

The dealership was great. They were really straight...

The dealership was great. They were really straight forward and explained anything I had questions about!

Dealer response

Antwan, Here at West Hills Honda, customer satisfaction is our #1 priority. Salvador and our team always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! David Gandel dgandel@haselwood.com (360) 824-3853

5.0

I walked in and Nina helped me find a salesperson charlie...

I walked in and Nina helped me find a salesperson charlie who took great care of me. Everyone was nice and the process was easy to buy a car

Dealer response

Ryan, We are very happy to have provided you with such a positive experience working with Noi! We sincerely value your business and look forward to your next visit. David Gandel dgandel@haselwood.com (360) 824-3853

5.0

She was so sweet and helpful! Definitely would recommend...

She was so sweet and helpful! Definitely would recommend her to anyone in need of finding a car they will love!

Dealer response

Thank you so much for choosing West Hills Honda! Congrats on your new purchase, and let us know if we can be of any more assistance! David Gandel dgandel@haselwood.com (360) 824-3853

5.0

Buying our new Ridgeline was such a pleasant experience!...

Buying our new Ridgeline was such a pleasant experience! We really enjoyed working with Charlie and his staff, he was both knowledgeable and personable. He even came in on his day off to review some of the features on our new car. We already have plans to buy a second car from him!

Dealer response

Thank you so much for your kind words for Charlie, and for taking the time to leave us this wonderful feedback! Congratulations on your new Ridgeline! David Gandel dgandel@haselwood.com (360) 824-3853

5.0

Charlie was great to work with one of my most pleasant...

Charlie was great to work with one of my most pleasant experience buying a car

Dealer response

It's fantastic to hear that Charlie provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing West Hills Honda! David Gandel dgandel@haselwood.com (360) 824-3853

5.0

It was a Pleasure to purchase a Honda CR-V at West Hills...

It was a Pleasure to purchase a Honda CR-V at West Hills with the expertise of Brandon and Charlie! They were extremely knowledgeable and appreciate their Professionalism!

Dealer response

Thank you for sharing your experience with us, Dawn! We're happy to hear it went well and hope you enjoy your new Honda CR-V. We truly appreciate your feedback! David Gandel dgandel@haselwood.com (360) 824-3853

5.0

Martin was excellent at explaining all the features of...

Martin was excellent at explaining all the features of the vehicle and was great to work with.

Dealer response

Congratulations on your new purchase, Lou! Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Martin delivered such a great experience! David Gandel dgandel@haselwood.com (360) 824-3853

5.0

Charlie Brown was great to work with. He's knowledgable...

Charlie Brown was great to work with. He's knowledgable about all the features of the vehicles we looked at. He was patient with all of our questions, and explained everything in a way that was easy to understand without being too long winded. We felt absolutely no pressure to purchase. It was a delighful experience. We highly recommend Charlie and will return to him when it's time to buy another vehicle. Marco and Lynn

Dealer response

Thanks for sharing your thoughts about your experience with Charlie here at West Hills Honda. We appreciate your business and hope to see you again soon! David Gandel dgandel@haselwood.com (360) 824-3853