West Hills Honda

4.8
(942 reviews)

Reviews

4.8
(942 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of West Hills Honda from DealerRater.

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4.0

I had a great experience in looking for my first truck...

I had a great experience in looking for my first truck purchase at West Hills Honda. The staff were excellent in helping me get everything in order and it really felt like they went the extra mile.

Dealer response

Hey there! Thank you so much for taking the time to share your feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing. It's fantastic to know that you had a positive experience and we hope to see you again soon at West Hills Honda.

5.0

Very comfortable sales room.Tyler was very knowledgeable...

Very comfortable sales room. Tyler was very knowledgeable & patient with my numerous questions! He is personable & made me feel at ease! I would buy from him again!

Dealer response

Thank you for your five-star review. The West Hills Honda team is delighted we could serve you so well.

5.0

Charlie Brown… he’s awesome at what he does, No...

Charlie Brown… he’s awesome at what he does, No pressure, got me into the perfect vehicle for me. Great service, great place, thank you! Go find Charlie Brown, he’s the Best!!

Dealer response

Thank you, Michelle. We appreciate your kind review of West Hills Honda and hope you will visit again soon. Take care.

4.4

Tyler Hughes is constant professional throughout the...

Tyler Hughes is constant professional throughout the entirety of the car buying process! His product knowledge is second to none!

Dealer response

We're happy to hear you had an awesome time with us at West Hills Honda! Thanks for sharing your experience. We hope you stop by and see us again soon.

5.0

We have been three times to purchase our Honda odyssey....

We have been three times to purchase our Honda odyssey. Each time we were helped by a great sales person. Tyler was very patient when we were test driving cars. Charlie drove us around and helped us to a lot of the paperwork and put a deposit on our odyssey. Sal finished the paperwork and showed us all the cool features about this car and stayed late to make ensure that we had everything we needed!

Dealer response

We hope to see you again soon at West Hills Honda. Until then, take care!

5.0

Excellent service from the whole team at West hills...

Excellent service from the whole team at West hills Honda. Tyler went above and beyond to make everything as smooth and easy as possible. Solid prices and quick turnaround for and questions or issues I had.

Dealer response

Thank you. We appreciate your kind review of West Hills Honda and hope you will visit again soon. As a valued customer, we look forward to taking care of your needs in the future. Until we see you, take care!

5.0

Tyler was a great sales person we checked out cars i...

Tyler was a great sales person we checked out cars i thought I'd love and just were not clicking he had an idea for a car ive never thought of and I love it. Never met a better sales person. He was very experienced, knew all the facts on the cars, and wasn't pushy it felt like he was a friend rather than a salesman!

Dealer response

Thanks, Riley, for the wonderful review of West Hills Honda. We appreciate you taking the time to leave your feedback and we look forward to seeing you again soon!

5.0

Charlie was personable and helpful in getting us set up...

Charlie was personable and helpful in getting us set up with our new Ridgeline. He walked us through all of the components of the new truck, asking after each section of the interior if we had any questions.

Dealer response

We appreciate the five stars! Thank you for rating West Hills Honda and have a great day.

5.0

This is one of the most friendly and thorough dealerships...

This is one of the most friendly and thorough dealerships that I have been to! I love my new car! I appreciate your help getting my new car! Thank you so much!

Dealer response

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at West Hills Honda.

3.2

Beware of seevice dept..

I have never in my life been treated so rude..took 4 hrs for 2 tires and AC check..this place is a joke...first told AC was charged and working...then all the sudden it has a plug ..was also told it takes 4 to 5 hrs to perform and AC e vac test...called dealership in olympia while still at west side ..asked how long this test should take was told approx an hour...got to west side at 11:30 am just now leaving at 3:00. Hmmm shouldnt take that long...