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West Hills Honda

(1,620 reviews)
2025 state dealer award
View 8 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,620 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Hills Honda from DealerRater.

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Brandon Montez is the best service tech writer I have had

Brandon Montez is the best service tech writer I have had the pleasure working with. The service is top notch and you get accurate and timely information regarding your car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ron, thank you for sharing your stellar review of Brandon and the team! We really appreciate your business and we hope to see you again at West Hills Honda. Take care!

Mike was easy to work with He put up with me wanting to

Mike was easy to work with He put up with me wanting to drive every brand of vehicle so I could make the best decision for me

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Kimkie, it was a pleasure having you work with Mike! We appreciate your business at West Hills Honda and hope to see you again down the road. See you next time!

The staff at West Hills Honda was absolutely a pleasure

The staff at West Hills Honda was absolutely a pleasure to work with. I will definitely return for any future needs I may have. I would recommend West Hills Honda to anyone looking to purchase a new car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for the wonderful review! We look forward to welcoming you back to West Hills Honda in the future, and we truly appreciate your recommendation!

Great experience with clear descriptions of work to be

Great experience with clear descriptions of work to be accomplished as well as explanations of areas for concern after service completed.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi Ken, thank you for your positive feedback! We're glad we could provide clarity and support during your service visit. We hope to welcome you back to West Hills Honda in the future!

Friendly and quickly covered the results of the service

Friendly and quickly covered the results of the service and inspection. Very knowledgeable and outgoing

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for sharing your experience with our team! We appreciate your business, and we hope to see you again at West Hills Honda! Safe travels!

Very friendly and always have answers ready with

Very friendly and always have answers ready with questions and updates! Always a great experience here

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Megan, thank you for choosing West Hills Honda and for sharing your review!

Honda service is top notch.

Honda service is top notch. Brandon took excellent care in my cars service. Highly recommend West Hills Honda

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

It's great to hear you were well taken care of by Brandon and the rest of our team! Thank you for choosing West Hills Honda and for sharing your support. We wish you safe travels ahead!

West Hills Honda has always done right by me.

West Hills Honda has always done right by me. I love the fact that my car gets the care. It needs to last a long, long time

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're so glad our team has earned your trust and business. Thank you from all of us at West Hills Honda!

After the text from Faith I was introduced to Jarad, He

After the text from Faith I was introduced to Jarad, He was good that he let me look 👀 over the car and without any pressure he knew I was in love with the Passport, I didn’t think I could afford it. I then talk with Mike who laid it all out and did this without any pressure. I like the idea of no pressure.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Dave, it's awesome to hear that Jarad, Mike, and Faith made your experience at West Hills Honda stress-free and enjoyable! We’re so glad you love your new Honda Passport! Safe travels and we look forward to seeing you down the road!

Consumer response

Thank you for that, now find my keys, please

West Hills Honda helped my wife and I in deciding on our

West Hills Honda helped my wife and I in deciding on our RidgeLine vehicle recently purchased the salesperson DJ was extremely helpful and and maintained communication with us throughout the process 👍

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ron, thank you for choosing West Hills Honda and for sharing your feedback! We're glad to hear you and your wife had a smooth experience with DJ. Enjoy your new Honda Ridgeline, we wish you many safe and happy miles ahead!