West Hills Honda

4.8
(941 reviews)

Reviews

4.8
(941 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of West Hills Honda from DealerRater.

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5.0

Great service I feel comfortable while I was there...

Great service I feel comfortable while I was there Taylor was very helpful Charle brown was very helpful and friendly

Dealer response

Thank you! It has been a pleasure serving you, Lee. Quality customer service is always our number one priority, and we're happy to hear that Taylor and Charlie met your expectations. Thank you again for choosing West Hills Honda, we look forward to having you as one of our valued customers for many more years to come! David Gandel dgandel@haselwood.com (360) 824-3853

5.0

We had an easy, stress-free experience working with Tyler...

We had an easy, stress-free experience working with Tyler Hughes at West Hills. Everyone at the dealership was friendly and helpful.

Dealer response

Here at West Hills Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Tyler, and it was a pleasure having you at the dealership. We appreciate your review! David Gandel dgandel@haselwood.com (360) 824-3853

5.0

Very friendly people, didnt expect to have a nice chat...

Very friendly people, didnt expect to have a nice chat with multiple people as we waited. Charlie is your man if you are looking for a good experience and/or if you know Czech

Dealer response

Thank you so much for your review of West Hills Honda! We truly appreciate the feedback and hope to hear from you again.

5.0

Tyler was very friendly and knowledgeable about the car I...

Tyler was very friendly and knowledgeable about the car I was interested in without being overbearing. After I purchased the vehicle, he assisted me in setting up the computer to the settings I preferred. I would definitely ask for him when it's time for another purchase.

Dealer response

That is so amazing to hear, Carol! Thank you so much for taking the time to share your feedback with our team at West Hills Honda. It's great to know that we continue to provide our customers with everything they need. Have a great day!

5.0

Friendly and skilled very knowledgeable I enjoyed my...

Friendly and skilled very knowledgeable I enjoyed my time believe it facts Ronald went over every detail of the cat I bought. Thanks again for the help

Dealer response

We appreciate the lovely feedback of West Hills Honda. Thank you and have a great day!

5.0

Great service! Helped me find the right car. Super...

Great service! Helped me find the right car. Super friendly and amazing customer service. Trade in my cross trek to get this super nice car

Dealer response

We appreciate your kind feedback of West Hills Honda and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again.

5.0

We had a great experience buying our Honda Accord with...

We had a great experience buying our Honda Accord with Tyler Hughes. Wide selection of the Accord models available on the lot to choose. Highly recommend Tyler Hughes / West Hills for anyone who wants a Honda. We had a request to cancel the Maintenance Service Contract, and David Gandel (GM of West Hills Honda) helped us to get it done. Really appreciate for the effort to reach out to us personally and get the issue resolved.

Dealer response

Thank you for your feedback. We aim to provide a remarkable experience for all of our customers. We're sorry we may have missed the mark with your visit. Please reach out to us at dgandel@haselwood.com to let us know how we can do better.

Consumer response

Quick follow up: we were able to connect with the GM (David Gandel) and have straightened out the issue. We connected with him and were able to cancel the Maintenance Service Contract. David was proactive to reach out to me and was able to explain the situation; everything is good now. Thanks David for the support and would love to do another purchase with West Hills in the future.

5.0

West hills honda is great! Everyone was very friendly and...

West hills honda is great! Everyone was very friendly and helpful. Given the craziness of the pandemic the entire staff did a wonderful job. Meow.

Dealer response

Hey there! Thanks for the kind words! We're thrilled to hear how much you enjoyed your experience with us and we hope to see you again at West Hills Honda.

4.5

Mike is an outstanding individual. He listened to our...

Mike is an outstanding individual. He listened to our needs and helped us find the perfect vehicle. We love our new car. Need a vehicle, give Mike a call!

Dealer response

Hello and thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at West Hills Honda and what we offer.

4.0

I had a great experience in looking for my first truck...

I had a great experience in looking for my first truck purchase at West Hills Honda. The staff were excellent in helping me get everything in order and it really felt like they went the extra mile.

Dealer response

Hey there! Thank you so much for taking the time to share your feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing. It's fantastic to know that you had a positive experience and we hope to see you again soon at West Hills Honda.