Reviews
Great Professional 5 Star Experience
My wife and I purchased a 2016 QX50 from Doug Belgic and Justin Rogers this week. I felt like I got an excellent deal and had a truly no hassle experience. Doug was very professional and offered advice on how to turn in my current leased vehicle. Justin went over every detail of the car so I fully understood the options and features. Overall, I would rate this dealership 5 stars and would highly recommend buying a car from Infinity of Naperville.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Steven, Congratulations on your 2016 QX50 purchase. Thank you so much for allowing Infiniti of Naperville, Doug and Justin to assist with your vehicle needs. They both do an excellent job and are great asset's to the organization. If there is ever anything we can do to assist with any aspect of your purchase, please contact us right away. We hope you have many trouble free miles with your new vehicle. On behalf of Doug, Justin and the entire Infiniti of Napervile team we thank you for your business
10+++ Dealership!
Infiniti of Naperville is a dealership I highly recommend. Our salesman Sean Pelkey was excellent. He answers all our questions and made sure we were completely happy with our car. The service department is friendly and helpful. Christian the service manager was very patient in answering my questions about service and maintaining my new car. This dealership doesn't just want to sell you one car, they want you as a life long customer for Infiniti. Very happy with the experiences so far at Infiniti of Naperville!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello "Happy Customer", Congratulations on your recent vehicle purchase. Thank you so much for allowing Infiniti of Naperville and Sean Pelkey to assist with your vehicle needs. Sean does an excellent job and is truly an asset to the organization. If there is ever anything we can do to assist with any aspect of your purchase, please contact us right away. We hope you have many trouble free miles with your new vehicle. On behalf of Sean and the entire Infiniti of Napervile team we thank you for your business
Purchased ACURA MDX
I was incredibly impressed with the professionalism at Infiniti of Naperville. Sean assisted my purchase and he was really helpful. It was a great experience for me and my wife buying car from them. I want to recommend this dealership - it was a pleasure to work with them.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Matt, We would like to Congratulate you on the recent vehicle purchase. Thank you so much for allowing Infiniti of Naperville and Sean Pelkey to assist you and your wife's vehicle needs. If there is ever anything we can do to assist with any aspect of your purchase, please contact us right away. We hope you and your wife have many trouble free miles with your new vehicle. Thanks again, Infiniti of Naperville
Purchased the Infiniti QX50
This was the easiest vehicle I have ever bought. We worked with Sean Pelky in Naperville and he was a great guy to talk with. I have only had my new vehicle for 1 week but I absolutely love it. Rides nice, has great pick up and all the bells and whistles. Dallas was also a great guy to work with showing me how to use everything in the car and getting it all set up for me. Have to say this was a great experience buying from them. I would certainly recommend them if you're in the market for a Infiniti.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Bobbi, Congratulations on your recent QX50 purchase. Thank you so much for allowing Infiniti of Naperville and Sean Pelkey to assist with your vehicle needs. If there is ever anything we can do to assist with any aspect of your purchase, please contact us right away. We hope you have many trouble free miles with your new QX50. Thanks again, Infiniti of Naperville
Rave for Salesman Adam Murczek
I walked into Infinity of Naperville and my experience was all I expected from a dealership. Adam my salesman was very professional, warm and honest in all of his interaction with me and my family. He knows his terrain and he provided answers to all of my questions. Adam's friendly disposition made a great difference in the car buying process for me. His follow up phone calls is very reassuring. I will definitely recommend Adam and Infinity of Naperville! Adam will be our salesman for life!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Sarah, Congratulations on your recent vehicle purchase. Thank you so much for allowing Infiniti of Naperville and Adam Murczek to assist with your vehicle needs. Adam continues to demonstrate phenomenal care for all his clients, If there is ever anything we can do to assist with any aspect of your purchase, please contact us right away. We hope you have many trouble free miles with your new vehicle. Thanks again, Infiniti of Naperville
Infiniti of Naperville
Mark Schoeberlein provided a great experience for me during the car buying process. I felt like I received the best solution for my budget. I'd refer Infiniti of Naperville to anyone looking for an easy going process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your Certified Infiniti purchase. Thank you so much for allowing Infiniti of Naperville and Mark Schoeberlein to assist with your vehicle needs. Please don't hesitate to contact us with any questions or concerns you may have at any time. We hope you have many trouble free miles. Thanks again, Infiniti of Naperville
Great Experience
No stress, easy buying experience. Didn't try to push us to something we didn't want. Mark Schoeberlein was very transparent with us throughout the process, and had a solid command of the product. He was also very respectful of our time. Great job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Mike, Congratulations on your recent vehicle purchase. Thank you so much for allowing Infiniti of Naperville and Mark Schoeberlein to assist with your vehicle needs. If there is ever anything we can do to assist with any aspect of your purchase, please contact us right away. We hope you have many trouble free miles with your new vehicle. Thanks again, Infiniti of Naperville
Great experience
Adam was persisten but not pushy. I appreciate that and I've been looking for a better experience than I've received from Lexus down the street. Thanks Adam and Infiniti.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, Congratulations on your recent vehicle purchase. Thank you so much for allowing Infiniti of Naperville and Adam to assist with your vehicle needs. If there is ever anything we can do to assist with any aspect of your purchase, please contact us right away. We hope you have many trouble free miles with your new vehicle. Thanks again, Infiniti of Naperville
Salesman of the year!
Adam was phenomenal with everything he was doing to help me. I got the deal I wanted and I let a very happy man. I tried other salesmen in the dealership but he is by far the best of the best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Mohammad, Congratulations on your recent G37x purchase. Thank you so much for allowing Infiniti of Naperville and Adam Murczek to assist with your vehicle needs. If there is ever anything we can do to assist with any aspect of your purchase, please contact us right away. We hope you have many trouble free miles with your G37x. Thanks again, Infiniti of Naperville
Great experience
I had a great buying experience with Mark Schoeberlein. Fair trade value, happy with my car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Tom, Congratulations on your recent Q50 purchase. Thank you so much for allowing Infiniti of Naperville and Mark Schoeberlein to assist with your vehicle needs. We're confident that you will really enjoy your new Infiniti. If there is ever anything we can do to assist with any aspect of your Infiniti ownership, please don't hesitate to contact us. We hope you have many trouble free miles. Thanks again, Infiniti of Naperville