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INFINITI of Naperville

(3,736 reviews)
Visit INFINITI of Naperville
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 21 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2014 national dealer award 2014 state dealer award 2013 national dealer award 2013 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (630) 427-4205 (630) 427-4205
Used (630) 487-5536 (630) 487-5536
Service (630) 395-7924 (630) 395-7924

Reviews

(3,736 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Naperville from DealerRater.

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braden waverley

John Schultz was a pleasure to work with. One of the most efficient car purchases I have ever made!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Braden, Congratulations on your recent vehicle purchase, We greatly appreciate you taking the time to submit this review about Infiniti of Naperville and John Schultz. We hope you enjoy your new vehicle and please keep in mind you always have an open invitation to contact us with any questions or concerns you may have now or in the future. Thanks again

Great demonstration post sale!

Great vehicle for our needs! The car has eveything and then some! Thank you adam

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Eldwin, Congratulations on your recent vehicle purchase. Thank you so much for allowing Infiniti of Naperville and Adam to assist with your vehicle needs. Adam does an excellent job and is truly an asset to the organization. We hope you have many trouble free miles with your new vehicle. On behalf of Adam and the entire Infiniti of Napervile team we thank you for your business

Adam M. Did it again

It's been 4 year since Adam Murczek sold me my first Infiniti which was a great experience and today he did it again. I would highly recommend him to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Jimmie, Congratulations on your recent vehicle purchase. Thank you so much for allowing Infiniti of Naperville and Adam to continualy to assist with your vehicle needs. Adam does an excellent job and is truly an asset to the organization. We hope you have many trouble free miles with your new vehicle. On behalf of Adam and the entire Infiniti of Napervile team we thank you for your business

Customers for Life!!

Adam Murczak, Jim McCoglan, and Dallas were all very knowledgeable and great gentleman to work with. They made our buying experience easy and in a timely manner. Thank you especially to Adam for making such a great deal happen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Christine and Glen, Congratulations on your recent vehicle purchase. Thank you so much for allowing Infiniti of Naperville and Adam to assist with your vehicle needs. Adam does an excellent job and Jim and Dallas are truly asset's to the organization. If there is ever anything we can do to assist with any aspect of your purchase, please contact us right away. On behalf of Adam, Jim, Dallas and the entire Infiniti of Napervile team we thank you for your business

Buying experience

This is the 2nd time we have bought from Infiniti of Naperville and again a great experience. The car was as good as posted and the deal was painless and quick. We will be back. Mark Schoeberlein was ou salesman and did a great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Dan, Congratulations on your recent vehicle purchase. Thank you so much for allowing Infiniti of Naperville and Mark to assist with your vehicle needs. Mark does an excellent job and is truly an asset to the organization. If there is ever anything we can do to assist with any aspect of your purchase, please contact us right away. We hope you have many trouble free miles with your new vehicle. On behalf of Mark and the entire Infiniti of Napervile team we thank you for your business

Excellent service

Adam from Infinity of Naperville was an excellent sales person. He was honest and gave us the facts about the cars we were interested in purchasing. He was not pushy and provided the all the information necessary to make an informed decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello Teresa, Congratulations on your recent vehicle purchase. Thank you so much for allowing Infiniti of Naperville and Adam to assist with your vehicle needs. Adam does an excellent job and is truly an asset to the organization. If there is ever anything we can do to assist with any aspect of your purchase, please contact us right away. On behalf of Adam and the entire Infiniti of Napervile team we thank you for your business

To whomever this may concern

Today April 30th I came in to see a particular car. Adam Murczek greeted me at the door. Then took me to his office and we filled out paperwork and went for a test ride. Adam was awesome in the test ride showed me so many different options on the car. Very plesant going throw all the paper work. So far today, has been one of my most pleasurable experences purchasing a car. Thanks to Adam and Naperville Infiniti!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Yvonne, Congratulations on your recent vehicle purchase. Thank you so much for allowing Infiniti of Naperville and Adam to assist with your vehicle needs. Adam does an excellent job and clients really enjoy his "test drive". If there is ever anything we can do to assist with any aspect of your purchase, please contact us right away. We hope you have many trouble free miles with your new vehicle. On behalf of Adam and the entire Infiniti of Napervile team we thank you for your business

Infiniti of Naperville

Mark Schoeberlein was so helpful and great to work with! Very knowledgeable about the cars and took the time to go over everything with us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Mevan, Congratulations on your recent vehicle purchase. Thank you so much for allowing Infiniti of Naperville and Mark to assist with your vehicle needs. Mark does an excellent job and is truly an asset to the organization. If there is ever anything we can do to assist with any aspect of your purchase, please contact us right away. On behalf of Mark and the entire Infiniti of Napervile team we thank you for your business

Great fast service!

Mark Schoeberlein was a very helpful salesman. We gave him our bottom line and he immediately was able to work with us to reach that. Would absolutely recommend anyone come here for their future car! Nice people, great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Emily and Jay, Congratulations on your recent vehicle purchase. Thank you so much for allowing Infiniti of Naperville and Mark to assist with your vehicle needs. Mark is truly an asset to the organization. We hope you have many trouble free miles with your new vehicle. On behalf of Mark and the entire Infiniti of Napervile team we thank you for your business

Infiniti to Naperville

Thanks for the great service Mark. Professional all the way, great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello "BV", Congratulations on your recent vehicle purchase. Thank you so much for allowing Infiniti of Naperville and Mark to assist with your vehicle needs. If there is ever anything we can do to assist with any aspect of your purchase, please contact us right away. On behalf of Mark and the entire Infiniti of Napervile team we thank you for your business