Skip to main content

INFINITI of Naperville

(3,738 reviews)
Visit INFINITI of Naperville
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 21 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2014 national dealer award 2014 state dealer award 2013 national dealer award 2013 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (630) 427-4205 (630) 427-4205
Used (630) 487-5536 (630) 487-5536
Service (630) 395-7924 (630) 395-7924

Reviews

(3,738 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Naperville from DealerRater.

Want to share your experience with this dealership?

Write a review

Joe Hart was exceptional and our salesman was very nice

Joe Hart was exceptional and our salesman was very nice and professional. Thankyou so much for helping us buy my niece a new car. She is really happy . excellent experience . Will be back!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

David is excellent to work with.

David is excellent to work with. He is very knowledgeable, personable, and professional. He provides detailed answers and is great at follow up. I highly recommend working with him. You will be very happy with the customer service he provides.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Really appreciated the service and integrity of the

Really appreciated the service and integrity of the dealership and my salesperson David Heliotes and Dale..I purchased a pre-owned QX-80. I had a question after purchase and he called me back and took care of it right away. Thanks Dave

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I Worked with Christian today He was absolutely great!

I Worked with Christian today He was absolutely great! He was professional and very patient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

i test drove a few cars and david heliotes sold me a 21

i test drove a few cars and david heliotes sold me a 21 honda pilot and he was very helpful great conversation and friendly and then joe in the service department was great i will recommend him to my brother in law who's buying soon

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jacob with the help from Dale sold us a new 2023 Infinity

Jacob with the help from Dale sold us a new 2023 Infinity QX55 in the color and package I wanted. We drove 400 miles to make this deal happen as we live in a suburb of St Paul, MN. They both were kind, patient and knowledgeable with our purchase. They beat anything we could make happen here in MN. They also worked with the financing we were securing. Car buying for most is very stressful and I feel that they understand that and treated us well. Yes I recommend this dealership to anyone looking for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

David sold me a 2015 Nissan Rogue.

David sold me a 2015 Nissan Rogue. He was extremely helpful! Answered all my questions & never felt pressured! I would recommend him to anyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Conner was easy to work with and communicated to find our

Conner was easy to work with and communicated to find our needs quickly. Will be back to buy my son his car soon!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Lin, we're glad you had such a positive experience with Conner

I would recommend Adam.

I would recommend Adam. Although I didn’t buy a vehicle, reviews are correct, he is very honest. I feel if it was up to him, I would have the vehicle today.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

David sold me my Porsche Cayenne and she is amazing.

David sold me my Porsche Cayenne and she is amazing. He even took my picture with a bow. thanks for

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.