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INFINITI of Naperville

(3,736 reviews)
Visit INFINITI of Naperville
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 21 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2014 national dealer award 2014 state dealer award 2013 national dealer award 2013 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (630) 427-4205 (630) 427-4205
Used (630) 487-5536 (630) 487-5536
Service (630) 395-7924 (630) 395-7924

Reviews

(3,736 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Naperville from DealerRater.

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I can't say enough good things about Infiniti of

I can't say enough good things about Infiniti of Naperville. Randy and the staff are great! This is the fourth purchase I've made from them over the last ten years or so. No pressure, honest and a pleasure to work with. Service is also the best around. I have never had a problem and they continue to earn my business year after year.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience from the first contact to driving the

Great experience from the first contact to driving the car off the lot. Mark Roncone was easy to work with - great communication and very trustworthy.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Worked with Adam Murczek in sales and Joseph Limjuco in

Worked with Adam Murczek in sales and Joseph Limjuco in finance. Both were easy to work with and responded quickly to our questions and concerns. I would highly recommend this dealership and these two individuals to anyone looking for a new or used car.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Our sales rep, David Heliotes is a phenomenal, insightful

Our sales rep, David Heliotes is a phenomenal, insightful rep. Incredibly helpful, I highly recommended!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great customer service and sales Department.

Great customer service and sales Department.... Dale and Randy are on top of their game

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mark was patient and kind with us as new car buyers.

Mark was patient and kind with us as new car buyers. We had a lot of questions and a lot of ignorance when it came to car buying but Mark helped us along the way and made us feel comfortable and assured in our purchase. Great salesman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It was a great experience to work with the Infiniti of

It was a great experience to work with the Infiniti of Naperville team one more time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Infiniti of Naperville did a wonderful job helping us

Infiniti of Naperville did a wonderful job helping us find our car we were looking for! He answered our questions and got back with us super quick. Very professional. Great online experience. Thank you!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Joe Hart was exceptional and our salesman was very nice

Joe Hart was exceptional and our salesman was very nice and professional. Thankyou so much for helping us buy my niece a new car. She is really happy . excellent experience . Will be back!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

David is excellent to work with.

David is excellent to work with. He is very knowledgeable, personable, and professional. He provides detailed answers and is great at follow up. I highly recommend working with him. You will be very happy with the customer service he provides.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.