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INFINITI of Naperville

(3,736 reviews)
Visit INFINITI of Naperville
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 21 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2014 national dealer award 2014 state dealer award 2013 national dealer award 2013 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (630) 427-4205 (630) 427-4205
Used (630) 487-5536 (630) 487-5536
Service (630) 395-7924 (630) 395-7924

Reviews

(3,736 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Naperville from DealerRater.

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We visited numerous brands and dealerships.

We visited numerous brands and dealerships. Hands down we had the best experience and good deal at Infiniti of Naperville. Our salesperson Randy Chin was extremely knowledgeable and helpful. His openness and non pushy approach was refreshing. This is our first Infinity and we love it

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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

I have been leasing and purchasing cars from Naperville

I have been leasing and purchasing cars from Naperville Infiniti for over 10yrs. Randy Chin and Dale are a pleasure to work with and make the experience painless.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

We had looked around for a while until we found what we

We had looked around for a while until we found what we were after at the Infiniti dealership of Naperville. Good selection and great price. Actually enjoyed talking to the CELL representative. Very knowledgeable individual.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Got taken care of quite nicely.

Got taken care of quite nicely. The staff are professional and super friendly. I highly recommend this dealership.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

I had a great experience when I was in the market for a

I had a great experience when I was in the market for a car. Christian Lynch was great to work with, knowledgeable and ultimately helped me find a Civic which was perfect for me.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Stephanie Moss, we're so glad that Christian was able to provide you with great purchase experience!

I had a great experience here, Christian Lynch was

I had a great experience here, Christian Lynch was extremely helpful in finding the right car for me. I will continue to come here in the future.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

Randy Chin was a pleasure to work with, very simple and

Randy Chin was a pleasure to work with, very simple and easy process. Highly recommend.

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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

Appreciate the service of Infinity of Naperville.

Appreciate the service of Infinity of Naperville. Dealer David Heliotes was very knowledgeable , helpful and professional with my purchase. Great salesman. Thank you.

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  • Overall experience 5.0
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  • Shopped for a used car
0 people out of 0 found this review helpful.

The dealership was very nice.

The dealership was very nice. We were quickly taken care of and the sales team and finance department nice. Helped us get out quick as we were in a time crunch.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Great staff here, Mark was knowledgable and forthcoming

Great staff here, Mark was knowledgable and forthcoming throughout the purchase process. Unlike other dealerships, I never once felt pressured to buy a vehicle. Joe was also upfront about warranty offers which I appreciated. Everything went smooth and we were able to work out a deal. I would do business here again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.