Skip to main content

DARCARS Lexus Of Silver Spring

(1,804 reviews)
Visit DARCARS Lexus Of Silver Spring
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 9:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–9:00pm
Tuesday 9:00am–9:00pm 7:00am–9:00pm
Wednesday 9:00am–9:00pm 7:00am–9:00pm
Thursday 9:00am–9:00pm 7:00am–9:00pm
Friday 9:00am–9:00pm 7:00am–9:00pm
Saturday 9:00am–8:00pm 8:00am–6:00pm
Sunday 12:00pm–5:00pm Closed
2021 state dealer award
View 10 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (301) 830-5979 (301) 830-5979
Used (301) 658-7902 (301) 658-7902
Service (301) 658-7966 (301) 658-7966

Reviews

(1,804 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DARCARS Lexus Of Silver Spring from DealerRater.

Want to share your experience with this dealership?

Write a review

Buying a car was so great thanks to Angelina Tanglao!

Buying a car was so great thanks to Angelina Tanglao! She made the process so fast and easy and I loved her customer service. Thank you again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Nothing brightens our day like hearing how satisfied you are with your experience and your new vehicle! Thank you for sharing your enthusiasm for Angelina and the DARCARS Lexus of Silver Spring team. Drive safely!

Went in for our first service on Friday.

Went in for our first service on Friday. They were pretty busy, but the wait was not terrible, Staff is very friendly and pleasant. I will continue to use this dealer for service in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing DARCARS Lexus of Silver Spring for your service needs! We're glad to hear that our friendly staff made the experience pleasant, even during a busy day. We look forward to serving you again in the future!

Erick R.

Erick R. did an amazing job helping me out with my car! I will definitely come back and work with Erick again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Damon, we're delighted to hear that Erick provided you with excellent service at DARCARS Lexus of Silver Spring. We look forward to welcoming you back for future visits!

Erick Reyes is the best car salesman at Lexus of Silver

Erick Reyes is the best car salesman at Lexus of Silver Spring,Highly recommended great service and great team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Alex, thank you for the high praise! We're delighted to hear Erick and our team at DARCARS Lexus of Silver Spring provided such great service. We appreciate your recommendation!

This was my second purchase from DARCARS, and the

This was my second purchase from DARCARS, and the experience was just as incredible as the first. I previously worked with Alban, and this time Emmanuel helped me purchase my 2024 Lexus RX 350 Premium. He was professional, helpful, and made the process smooth from start to finish. It was great to see Alban again, now as a manager, making sure everything went perfectly. I absolutely love my new Lexus. It is stylish, comfortable, and drives beautifully. I highly recommend this amazing team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Courtney, we're delighted to hear that Emmanuel and Alban made your second experience at DARCARS Lexus of Silver Spring just as incredible as the first! Enjoy every moment with your stylish new 2024 Lexus RX 350 Premium. Thank you for recommending our team!

Kaegan is the best car salesman at Lexus of Silver

Kaegan is the best car salesman at Lexus of Silver Spring. Highly recommend definitely coming back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking a moment to recommend our team at DARCARS Lexus of Silver Spring! See you down the road!

Matt, Omar, Javadi working with your team yesterday was

Matt, Omar, Javadi working with your team yesterday was so amazing, your team were knowledgeable, helpful, honest and patient. Thank you all, you guys are the best. Tochukwu

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We're delighted to hear that Matt, Omar, and Javadi provided such an amazing experience at DARCARS Lexus of Silver Spring. We appreciate your kind words and look forward to serving you again in the future!

Consumer response

best dealer so far

I want to share my experience of purchasing a Lexus 250

I want to share my experience of purchasing a Lexus 250 at Lexus, Silver Spring, MD. This dealership is the best one. Sales Consultant Emmanuel Markin left the best impression on me! He is honest, attentive, and truly cares about the customer. I highly recommend Emmanuel to anyone looking for a reliable seller! I would also like to thank the finance manager Yefet Teferra. He helped me get the best bank interest rate and made the whole process easy and stress-free. The entire buying process was smooth and comfortable, with no pressure or hidden details. This was my best experience with car dealers!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Ava, thank you for sharing your wonderful experience with Emmanuel and Yefet at DARCARS Lexus of Silver Spring! We're delighted to know they made the process smooth and stress-free. Enjoy your new Lexus 250!

My wife and I recently purchased a 2025 RX350.

My wife and I recently purchased a 2025 RX350. Our initial experience was very good. Shortly after getting home with the vehicle we found a defect. I immediately contacted my salesman Matt. I shared the information and photos with him. He immediately contacted his sales manager Wesley who contacted us within 24 hours. They went above and beyond to correct the issue. I'm personally a chevy and ford guy but after great service I am considering buy our next Lexus from Darcars Lexus from sales to the finance manager In Choi they have earned future business from me. Thank you and keep up the outstanding service. Bruce and Kedija D

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Bruce, we're delighted to hear that Matt and Wesley provided such excellent service at DARCARS Lexus of Silver Spring. It's great to know they went above and beyond for you! We look forward to welcoming you back in the future.

DARCARS SILVER SPRING ARE SCAMMERS!

DARCARS SILVER SPRING ARE SCAMMERS!!! DO NOT buy used cars here. They Lexus Certify cars that don’t qualify and sell cars knowingly providing inaccurate information of the car. PLEASE GIVE THIS A READ BEFORE YOU WASTE YOUR TIME AND MONEY HERE! 1. Bought the used cars from them with the carfax they provided me of a clean carfax but the car was actually in a previous accident (according to another dealership I went to, to get my car checked). I understand the previous owner could’ve not reported the accident but the previous Lexus dealership this car was at did NOT certify the car because it did not pass the Lexus certification qualifications. Called the previous dealership and found out DARCARS silver spring bought this car at auction and then proceeded to certify it. Called them out for it and of course, they didn’t care. Wouldn’t work things out with me AT ALL. 2. General Manager makes a “deal” with you if you write them a 5 star review so most of these reviews are probably fake. 3. Was promised to fill up my car, get a car wash, and fix something in the interior of my car by Ryan Waltjen (Sales Manager) since I bought my car at night and the service department was closed. NEVER responded to any of my 4 emails to this day (14 months later). 4. Spoke to Joe (another manager) when I went in to complain and I would’ve rather have this guy tell me to leave than have me waste my time talking and him lean back in his chair, look around, and not give a care in the world to what we had to say. Asked for a business card and he didn’t have one, said he would email me with a quote to sell the car they scammed me to buy- never did. Long story short, I have never felt so much shadiness from a dealership before. They certify cars that don’t qualify and are degrading/tainting the name of Lexus and their highly coveted certification. They just sell cars and don’t want anything to do with you after. Reported them to Lexus Corporate and gave them all the details and the name of everyone who did not help me. DARCARS partnership with Lexus is pending……

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Lauren, I know our team did their best to assist here and I'm sorry we fell short. We truly appreciate your feedback and wish you safe travels.