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DARCARS Lexus Of Silver Spring

(1,804 reviews)
Visit DARCARS Lexus Of Silver Spring
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 9:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–9:00pm
Tuesday 9:00am–9:00pm 7:00am–9:00pm
Wednesday 9:00am–9:00pm 7:00am–9:00pm
Thursday 9:00am–9:00pm 7:00am–9:00pm
Friday 9:00am–9:00pm 7:00am–9:00pm
Saturday 9:00am–8:00pm 8:00am–6:00pm
Sunday 12:00pm–5:00pm Closed
2021 state dealer award
View 10 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (301) 830-5979 (301) 830-5979
Used (301) 658-7902 (301) 658-7902
Service (301) 658-7966 (301) 658-7966

Reviews

(1,804 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DARCARS Lexus Of Silver Spring from DealerRater.

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Purchased a used Tesla from DARCARS silver spring.

Purchased a used Tesla from DARCARS silver spring. Excellent experience. Pricing for the car was among the best in the country and my sales rep Alban was terrific. Trade in price was fair. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

It's great to know you had an excellent experience with Alban at DARCARS Lexus of Silver Spring. We appreciate your recommendation and are wishing you many safe and happy miles!

GREAT EXPERIENCE BUYING MY NEW LEXUS

I had a wonderful and pleasant experience while purchasing my new Lexus. Ms Queanna Walker was great from start to finish, explaining to me all I needed to know about the vehicle I wanted to purchase. He manager also came over to reassure us about the choice we had made I forget his name am sorry! I love and am enjoying me vehicle to bits. Keep up the good work Ms Walker. My only wish would be to have the emergency assistance kit as part of the accessories. Once again thank you for the wonderful experience and keep up the good work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Penny, we're honored to have earned your business with our professionalism and excellent customer care at DARCARS Lexus of Silver Spring! Thank you for taking a moment to commend Queanna for her hard work, and congratulations from all of us on your new car!

Thanks to Mr Alban, I have the best experience on getting

Thanks to Mr Alban, I have the best experience on getting my first car from this dealership!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I recently had the pleasure of working with Vinay Verma

I recently had the pleasure of working with Vinay Verma at DARCARS Lexus of Silver Spring when purchasing a new car while upgrading my old Lexus and I couldn't be more delighted with the experience. Vinay Verma went above and beyond in every aspect, demonstrating an unwavering commitment to customer satisfaction. He worked on giving me a fair trade value without push-back going back and forth with this manager with lots of patience. When I stepped into the dealership, I was impressed by Vinay Verma's professionalism and expertise. He was incredibly knowledgeable about the different models and their features and helped me make an informed decision that perfectly suited my needs. His patience and willingness to answer all my questions, whether small or large, made the car-buying process a breeze. What truly sets Vinay Verma apart is his dedication to going the extra mile. He helped me find the ideal car and ensured I received the best possible deal, taking the time to explain all the financing options and helping me secure a competitive rate. Clearly, he genuinely cares about his customers and their satisfaction, which is a rare find in the car sales industry. Throughout the entire process, Vinay Verma was responsive and supportive, even after the sale was complete. He followed up to make sure I was fully satisfied with my new car and addressed any concerns or inquiries promptly. This level of post-sale service is what truly differentiates an exceptional sales manager. My experience with Vinay Verma at DARCARS Lexus of Silver Spring was outstanding. He was helpful and professional and went the extra mile to ensure I drove off the lot with a new car I loved. If you're in the market for a new car and want a seamless, stress-free buying experience, I highly recommend contacting Vinay Verma and visiting the DARCARS Lexus of Silver Spring. You won't be disappointed!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Bhavin, we're overjoyed to know that Vinay provided you with such a fantastic experience at DARCARS Lexus of Silver Spring. It's great to see how much his dedication and professionalism impressed you throughout your car-buying journey. We appreciate the recommendation and look forward to assisting in any future needs!

Wesley and Sheng at Darcars Lexus SS, MD are unmatchable!

Wesley and Sheng at Darcars Lexus SS, MD are unmatchable!! They are so professional, they listened to my wants and needs, and most importantly, gave me a deal I couldn’t refuse! I have been working with Wesley for over 5 years, along with friends I’ve referred…I would recommend him and his team a million times over!!! They know the business without haggling…Thank you Wesley and Sheng…you are dynamite!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're so glad to know that Wesley and Sheng have consistently provided you with top-notch service at DARCARS Lexus of Silver Spring. Your recommendation means a lot to us, and we'll be sure they receive your kind words! Enjoy the new ride!

Let me start with if there was a higher rating they would

Let me start with if there was a higher rating they would get that! My experience with them from start to finish has been AMAZING, never have I had such a good experience in buying a car. My salesman's name was Andy and he was great, kept me in the loop of everything going on. I also dealt with Marius & Yafet who then went above and beyond to get this deal done. My situation was a little challenging and I had little hopes of getting into another car let alone the car I had been looking for but these guys made it happen and I didn't have to spend all day at the dealership. They all were super nice and accommodating to my situation. Lastly the finance manager Brendan was so personable and easy to talk to and make sure everything was exactly as discussed, I couldn't have asked for a better team in this. I would recommend anyone to Darcars Lexus of Silver Spring, again I can't express how much I appreciate this whole team!! AMAZING!!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

We're over the moon to know your experience with us at DARCARS Lexus of Silver Spring was nothing short of amazing! It's great that Andy, Marius, Yafet and Brendan were able to assist you in finding the perfect car. We appreciate your recommendation and look forward to serving you again in future!

My experience at Darcars Lexus in Silver Spring was

My experience at Darcars Lexus in Silver Spring was terrific! My rep was Brendon, and I couldn't be happier with his service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Hara! Thank you for the terrific review of your experience at DARCARS Lexus in Silver Spring. We're so glad that Brendon provided excellent service during your visit. Drive safely, and enjoy the new ride!

Deborah was fantastic, loved how attentive she was and

Deborah was fantastic, loved how attentive she was and professional. Brendan the finance manager was also so professional and very outgoing, and finally the sales manager that was managing my case gave me a great deal for my car, shout out to these 3 people for working with me and making everything possible to have my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jennifer, thank you for the fantastic review! We're so glad to hear that Deborah, Brendan, and our team provided you with excellent service. We appreciate your business and hope you enjoy your new car!

Deborah was so wonderful and attentive, so professional,

Deborah was so wonderful and attentive, so professional, sales manager gave me an amazing deal I could not reject, and finally brenden the finance manager was very outgoing and friendly. Shoutout to these 3 amazing people, i love my car !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jennifer, we appreciate knowing that you enjoyed working with Deborah, Brenden, and our DARCARS Lexus of Silver Spring team! Thank you so much for sharing this positive feedback.

The Darcars Lexus at SilverSpring, MD sales agent and

The Darcars Lexus at SilverSpring, MD sales agent and sales managers & fiance team, are very professional and made speedy sales transactions with a great professionalism. Recommend to everyone. Unbeatable good price in DC-Baltimore metro area. (2023 ES350, 6/17/2023)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're honored to have earned your recommendation! Our team will be delighted that their professional and courteous care made your experience so positive. Thank you for your business, and we wish you safe travels until we meet again!