Reviews
Great experience
Sales person was straight forward and up- front during entire process of purchasing new car and trading in my old vehicle. The entire process was low pressure and was relatively quick and easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Muller Honda of Gurnee wants to thank you for the five-star rating, we appreciate the comments regarding the buying experience.
Great service
Easy and fast !!! Love David and Gracie the best . . I was in and out in less then 30 minutes with my new car .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Anne, thank you for taking the time to share your easy and fast sales experience with David and Gracie! Enjoy your new ride! Don't hesitate to reach out to us when we can work with you down the road at Muller Honda of Gurnee.
great job
the service team is great, Jason helped me the last time and it went great!!! keep up the good work!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Scott- It's wonderful to see that Jason worked hard to provide you with a memorable visit! We hope to see you back here again shortly.
Quick + Friendly Service
Much better experience here than with Honda of downtown Chicago. Will come back even though it’s out of my way!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lauren, thank you for taking the extra distance to visit us. Muller Honda of Gurnee appreciates it!
Great service
My service advisor Jason always explains everything clearly and is very professional! Everyone at Muller Honda Of Gurnee are great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Domingo, thank you for trusting Muller Honda of Gurnee in servicing your vehicle!
Always a great experience
Always so helpful & Efficient - from the service to the sales department. I've never had a bad experience with anything or anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jennifer, thank you for sharing your great review of our Sales and Service Team here at Muller Honda of Gurnee. We truly value your business.
Great service, and exceptional staff
The staff were very friendly and knowledgeable about any questions we had. Mr. Kim was especially helpful with providing us with answers to our questions, and options after our first choice was unfortunately being sold when we arrived. The General Sales Manager came out and even worked with us to get a great rate for financing when we had found something. After getting a car, we noticed that there was a nick in one of the rims and they took care of it free of charge as soon as possible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jason, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Muller Honda of Gurnee Team
Excellent service
The salesperson shower patience in dealing with a customer. Appreciate the salesperson Gracie for smoothly handling and thanks for the experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Muller Honda of Gurnee Team
Jason and Chris Harrison the best
Jason and Chris Harrison are THE BEST. Always very helpful, always very courteous, always ready to assist in any way.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 2.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Muller Honda of Gurnee Team
Great place to purchase a vehicle
Great service, people are always friendly. It is very easy to schedule service. This location is 10 minutes from my job which is very convenient for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the amazing 5-star rating! Whether it be in service or sales, I hope to see you again soon. Sincerely, The Muller Honda of Gurnee Team