Reviews
Super Service
Alan is a very courteous and trustworthy service rep. There is a comfortable waiting area. I always feel treated as a valued customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Muller Honda of Gurnee appreciates the positive rating and review, Mary! We are so glad your experience with us was nothing short of amazing! Have a terrific day and stay safe!
Great service
Prompt and thorough , attention to detail, excellent , organized and considerate. No hard pressure or push to sell. Will def be back
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Muller Honda of Gurnee wants to thank you for the five-star rating, we appreciate the comments regarding the visit!
Great experience
I loved being shown all of the vehicle features. Salesman was awesome. Finance guy was great to work with. Overall great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Neil, thank you for these kind words about our Sales Team. We are happy to learn they provided you with a wonderful experience during your visit to Muller Honda of Gurnee.
Solved the problem.
I appreciate the quick service. They advised me about the problem and did what I wanted to do to fix it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Demitri, thank you for bringing your vehicle to us at Muller Honda of Gurnee. We look forward to servicing your vehicle again in the future.
Honda of gurnee
They listen to our concerns every time we come in for the appointment. They do not add anything to the call that is not needed to be fixed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Muller Honda of Gurnee appreciates the positive rating and review, Kelly! We had a great time working with you and are so glad we were able to get your vehicle taken care of! Have a lovely day and stay safe!
Great Experience!
The entire experience was great! Your staff was friendly, professional, and made the entire process easy. David K did a great job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words and positive rating, Darla! We had a great time working with you and appreciate your business! Have a great day!
Great experience buying my car. Getting service has been...
Great experience buying my car. Getting service has been awful. I called repeatedly in July to get service on my air conditioner. Always went to voicemail and no one called me back. Sent an online message and no one ever responded. Meanwhile they keep trying to get me to sell my car back to them. I finally contacted a different Honda dealership to get service on my car. They answered both times I called.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Sharon, Thank you for sharing your review and purchasing a vehicle with us. I would like to speak with you regarding your communications with our Service Department. Please contact me directly. Best, Robert Logan General Manager Office 847-623-7673
I would recommend this dealership to anyone! They made...
I would recommend this dealership to anyone! They made trading in my car and purchasing a new car so easy. Luis was great to work with!! They are worth your time!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jordan, thank you for sharing your wonderful review of our Sales Team here at Muller Honda of Gurnee. We are so happy to learn that you purchased a new car here. We value your business.
Great Service
Ease of booking an appointment and rapid service for general maintenance. Friendly and accommodating service people. Would purchase another car from this dealership
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Muller Honda of Gurnee wants to thank you for the five-star rating. We appreciate the comments regarding the visit!
Clean facilities
We didn't have to pay for any unwanted, overpriced add-ons/accessories, like Anti-Theft, VIN Etching, Environmental packages, etc. that other dealerships automatically add on and overcharge for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Muller Honda of Gurnee appreciates the positive rating and review! We had a great time working with you and hope to see you again! Have a great day and stay safe!