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Fred Martin Superstore

(3,193 reviews)
Visit Fred Martin Superstore
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (866) 569-8093 (866) 569-8093
Used (866) 755-8872 (866) 755-8872
Service (330) 576-4360 (330) 576-4360

Reviews

(3,193 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Martin Superstore from DealerRater.

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Great shopping experience ,friendly salesman , really...

Great shopping experience ,friendly salesman , really clean dealership , service department rocks ,really happy with my truck , highly recomended & would buy from again & would recomed to my family & friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with our employees and service! If there's anything else we can do to assist you, please let us know--we are always happy to help. Congratulations on your new truck! Thank you - Fred Martin Superstore Team

First time buying from Fred Martin's and was a wonderful...

First time buying from Fred Martin's and was a wonderful experience...will definitely buy from again and refer friends and family...great place to work with!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

Staff was very helpful and understanding. They walked me...

Staff was very helpful and understanding. They walked me through the whole process and answered any questions I had. They were made sure that I was happy before I left.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team

By far the best experience I've had buying a car from a...

By far the best experience I've had buying a car from a dealership. My salesperson was Mike Trissel, he went over pros and cons with me of two vehicles I was between and worked hard to get me the deal that I wanted. Not only did he deliver what I was after, but they were able to beat the rate of my credit union and other dealerships I had looked at. Entire staff was friendly and would recommend anyone shopping for a ride to go see Mike.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your review, Chris! Quality customer service is always our number one priority, and we're happy to hear that Mike could meet your needs. Thank you again for choosing Fred Martin Superstore, we look forward to having you as one of our valued customers for many more years to come! Thank you - Fred Martin Superstore Team

We had a great experience purchasing our new truck at...

We had a great experience purchasing our new truck at Fred Martin. We would absolutely recommend to friends and family and we will be returning in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Congratulations on your new truck, Marissa! Thank you - Fred Martin Superstore Team

We were very happy with Jeff our salesman. We told him...

We were very happy with Jeff our salesman. We told him what we were looking for, our budget and he worked something out met our needs. Would highly recommend Jeff and Fred Martin to anyone looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to hear that Jeff provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you - Fred Martin Superstore Team

I’m extremely satisfied with my used vehicle purchase at...

I’m extremely satisfied with my used vehicle purchase at Fred Martin. They were honest every step of the way. Michael Trissel went above and beyond to ensure I got into the car I wanted. Amazing customer service, thank you Michael!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Summer, Thanks for your feedback on your recent visit to Fred Martin Superstore. I'm glad to hear that Michael was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thank you - Fred Martin Superstore Team

Great selection and great service. Had exactly what I was...

Great selection and great service. Had exactly what I was looking for (along with the other vehicle that was my 2nd choice, so could test drive both!). Easy process to get into a great priced lease -

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Imbrez, Thank you for taking the time to share your feedback with us. Matt and our team work hard to make sure our guests have an exceptional experience. Congratulations on your new lease! We will share your comments with our team, and we look forward to working with you again. Thank you - Fred Martin Superstore Team

It had lots of used cars to choose from and the salesman...

It had lots of used cars to choose from and the salesman was great at finding us the car we liked at a price that was affordable to us

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review, Susan! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team

Very easy to work with. Joseph took care of everything in...

Very easy to work with. Joseph took care of everything in an quick and efficient manner. I would recommend working with him and Fred Martin

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

John, Thank you for choosing Fred Martin Superstore, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you - Fred Martin Superstore Team