Lexus of Route 10

Overall it was a smooth and easy transaction. I would recommend anyone who is looking to purchase new and used to this dealership!! Everyone was really pleasant and easy going to work with.

Bought two cars in two weeks--one for my wife and other one for me. Outstanding person--Michael Lioi showed us all possible deals and helped finalizing what we were looking for. Shop is clean and full of nice people all around.

I just purchased my second Lexus RX 350 from Lexus Route 10, Whippany, NJ. We did shop other dealerships. No one compares to this dealership for VIP treatment. We worked with Michael Lioi on both purchases. He is professional, honest and very personable. He has been at this dealership for many years and his experience and knowledge are exceptional. We also had the pleasure of working with Marc Berger. He was so patient with explaining all the technical aspects of the vehicle. He is very knowledgable and we can call him, set up an appointment to refresh any information. Great guy. We also worked in finance with Sean Byrne. He is very friendly, efficient and pleasant with explaining all the options one can purchase. They all get 5 stars.

We had a great experience at Lexus when we purchased our LS460. Julia Roldan exceeded our expectations! She was knowledgeable, friendly ,patient, and efficient! She was able to find exactly the car that we were searching for! She is a great asset to the Lexus Route 10 staff....I will surely recommend her and Lexus of route 10 to everyone!

My whole experience at lexus of route 10 was outstanding. As comfy and relaxing as buying a new car could possibly be. By far the best lexus experience I have had. Humberto Cruz, Rich Compito, and Sean Byrne made the whole process as quick and painless as possible. I would definitely recommend buying a car from this dealership. Thanks a lot guys! I appreciate everything you did for me...

Marc the specialist, was wonderful for explaining all the technical aspects, including the GPS, radio and all the other functions to make my life easier in operating the car. Shyl Patchell was patient and helpful explaining the financial details. If there is a "hall of fame" for Lexus salesmen, Mike Lioi is a first ballot inductee!! I love my new Lexus.

We had not intended to buy a new Lexus until the end of the year, but Julia and her manager were fantastic, and so is the car Highly professional, knowledgeable and friendly. We could not have had a better experience!

VIP treatment is the norm at Lexus of Route 10. Not only is Lexus the superior car on the road, but the interaction with the various departments at Route 10 an absolute pleasure. Customer service is the best...very personable and professional.

The salesman, Christopher Tracy, made the experience of purchasing a car for my son one of the most exciting, professional, and just plain old fashion good customer service, an experience never to be forgotten or compared to any other dealership I purchased cars from. My son, and only child, is a fine young man. As his mother, I wanted him to have this car, and "sacrificed" my own 328I and traded it in towards the purchase of the M3. He loves cars, specifically BMW's. This is his third one. He had been looking and looking for an M3. We communicated with another dealership online, and they were nice, but once I spoke with Chris, we knew this was the dealership we wanted to purchase a car from. Chris worked with us, there was frequent communication and reassurance from Chris that the car was being held for my son. What a pleasant and professional experience. I live in New York, but I I'd actually drive back to LexusofRoute10 to purchase another car.

This was the 4th Lexus dealership I visited with... The first two dealerships made me feel irrelevant- and uncomfortable- the 3rd was very pushy. I'm military and buying a car is something I've done many times (internationally)- but this dealership and Julia were phenomenal. Even other customers I chatted with were great... Julia called me enroute to another dealership- I drove over an hour (just to look)- I was treated like a Queen. My children were entertained by other employees and the customer service setup they have (very family friendly). I left with a 2015 RX350 loaded! I'm ecstatic about my investment, the dealership, my sales person, the employees, finance, EVERYthing. The best experience I've ever had! Grateful!