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DCH Montclair Acura

(2,736 reviews)
Visit DCH Montclair Acura
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 4:30pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2021 state dealer award
View 10 awards
2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (973) 528-8690 (973) 528-8690
Used (973) 528-8691 (973) 528-8691
Service (973) 548-9662 (973) 548-9662

Reviews

(2,736 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Montclair Acura from DealerRater.

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Acura RDX Lease

Very nice experience from the moment I walked into the show room. Harry Jones was great to work with, knowledgeable and friendly. Will recommend others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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New Acura buyer

My experience at the Acura dealership was great. I got exactly what I wanted as far in prices and my car. The business manager was amazing and very cool. Not once I felt rushed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent service department

I've been doing business since I purchased my 2007 Acura TL type S with Montclair Acura. Service was always acceptable until Mr. Victor Rodrigues enter the fold. Mr. Rodrigues is very professional and accommodating has a vast knowledge of the vehicles. Mr. Rodrigues I feel always goes above and beyond for his loyal customers which is to be expected when you buy this type of vehicle it is appreciated!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Phenomenal Experience!

What can I say! My experience at DCH Montclair Acura, was simply amazing! I noticed as I walked through the showroom all the staff had smiles on their face and were very friendly. I purchased my very 1st Acura and I'm in LOVE! Thanks to Keith Mickens, who was very knowledgeable and answered every questions and concerns that I had regarding the RDX without any hesitation. Keith gained my trust which in this day and time is extremely important when making a large purchase, he made my experience so relaxing. Also, Hamad in the Finance Department has a great sense of humor, nothing but laughs as I was signing all of my paperwork. I would definitely refer any and everyone I come in contact with to shop with DHC Montclair Acura and work with both Keith and Hamad! Job well done gentlemen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Purchase of a new 2017 Acura ILX

All staff with whom I came into contact were extremely helpful in executing this purchase. Walter Goldman could not have been more helpful and patient. He assisted me in a pinch to take out a loaner while my car was having a part installed, thereby enabling me to make an evening appointment. He was VERY PATIENT in explaining all the technical components of the vehicle's operation...and didn't flinch even if I asked a stupid question! Ask for Walter Goldman if you go to this dealership to lease or buy a car...you won't regret it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Acura MDX purchase

My experience with DCH Montclair Acura was great. They have very friendly and very professional stuff. This dealer has large car inventory to choose from and provide hassle free car buying experience, The process was easy and quick. And the service Walter provided was excellent. - Paul

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience!

I had a great experience with Annabel and the other staff members. She was very helpful, polite and had a great energetic personality. She made us feel comfortable and got us into the vehicle we wanted. She walked us through the whole process always making sure we were OK. Buying/leasing a vehicle can be very stressful but Annabel and the other staff made the process as painless as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Genuine Personality

My experience here was great, Kirsy facilitated the buying experience with her genuine personality. I did not feel as if I was being rushed nor those negative vibes that many people receive from other sales associates at other dealers. The staff here were all very nice! Thank you Hamad and Kirsy for the process, you guys were great! Love my new car! -Joseline

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Great Experience

I had an amazing experiencing leaseing my new RDX with Lora, she was professional and knew the car inside and out. I was in and out of the dealership in a timely manner as well which was great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Getting an MDX

Very easy process to get what I was looking for!!! great professionals. Can't ask for more. Friendly employees eager to go the extra mile for your money

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.