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DCH Montclair Acura

(2,736 reviews)
Visit DCH Montclair Acura
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2021 state dealer award
View 10 awards
2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (973) 528-8690 (973) 528-8690
Used (973) 528-8691 (973) 528-8691
Service (973) 548-9662 (973) 548-9662

Reviews

(2,736 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Montclair Acura from DealerRater.

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MR. MICKENS IS THE BEST!!!

Mr. Mickens have great custmer service! Professionalism at it's best! I told him exactly what I wanted. He went to the back. 3mins later he drove up in this nice GCM Acadia truck. I fell in love at first site. Best salesperson ever!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thank you!

I bought my 2015 Acura RDX pre-owned about a year an a half ago, I was browsing the internet and came across the 2017 Acura's. Shortly after noticing aggressive pricing, I was curious to see what I might get for my own car and possibly upgrade. I live a few blocks away from DCH Montclair Acura so I figured we'd take a ride right over. I was greeted at the front desk and escorted over to Annabel. She offered to provide my vehicle an analysis while we test drove the new one and that's what we did. There was no pressure at all, my wife and I were offered a great number on our trade! I was informed that they had a 2017 Acura RDX with the Technology package in the color I wanted, which was an upgrade from my base model and met my needs in regards to pricing! I left satisfied with the entire experience and I thank you so much for working patiently with us. My wife and daughter love our new family car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Acura

Easy to work with, straight forward and met my expectations. I would do business with this team again and look forward to the next opportunity that I have to interact with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

Excellant sales team, great experiance..i would certainly recommend dch acura to others. the sales team the under writing the service dept. all actoss the board

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Excellent Experience

Our experience couldn't have been better. We have leased several cars using Walter Goldman as our salesman. He is extremely efficient, knowledgable and professional,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing Staff and Dealership

I have purchased three (3) from this dealership and I am here to write that their employee Barry Katz is amazing. Not only does he knows how to treat customers with respect, he always understand customers concerns and always has options to meet whatever budget. He is awesome and always goes about and beyond to be of help and never critical. He will walk you through the many options that the dealership has to help you out. His professionalism and courtesy has made me recommend five (5) friends to this dealership of which 4 of them made a purchase. Barry you're awesome and please keep it up the good work and hope to buy my fourth car from you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent staff

The crew at DCH went above and beyond to accommodate me in purchasing my Acura RDX. I was disappointed to learn that it didn't come with a cargo cover. The staff went above and beyond by calling Acura and to no avail, took it upon themselves to get me a cargo cover. It is much appreciated!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I would recommend this dealer to families and friends .

Great service they're able to help me out in a timely manner and i would recommend them to my family and friends. Very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Deal

I just leased a 2017 Acura TLX with the assistance of Dallah and am very satisfied with my deal! He continuously worked with us to be sure we got the deal we wanted. Even while we were working through some insurance issues, he had tremendous patience & kept a friendly face as he continued to help us for quite some time. I would recommend Dallah to anyone looking to purchase an Acura! Thanks again Dallah!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great dealership

I worked with Tony and Hamad at DCH and they both were outstanding. I wasn't to sure what I wanted at first but with their expertise they got me on the right car at my budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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