Reviews
new lease
This is my second lease at this dealership ..they have great and honest deals Mohammed Alhomis was excellent in getting me the deal I could afford ...I love both of my Jeeps ..great vehicles
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
No respect. Treat u like your stupid
Brought my 2012 Challenger in a couple times for service. Third time someone left a large scratch and dent in my bumper. I was told it would be taken cae of and i waited 3 to 4 hours on s Sat for the repair. When i checked on the status i saw it was never touched. 30 minuted later the show me the car and all they did was cover the dent with touch up paint. I was insulted and complained so another 3 days i brought it back where it was fixed properly. That was my last time i would deal with a business that treats theyre customers this way.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Con Artists
Scam Artists. Purchased a wrangler for over $45,000. Had an issue and never got a call back. Bunch of frauds. This includes DEAN REDMOND who manages to answer every review on every site yet won't help in person. Good luck with repeat business. Needless to say I won't be buying another car from this dealership and will begin a lawsuit immediately.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Got my deposit back and purchased at another dealer.
Walked in hoping to find the exact vehicle I researched and wanted. I was given incorrect information regarding a trim option ( I was explained the lower trim wouldn't come with the bigger engine/powertrain) to upsell a higher trim. I later found out this was false when the showroom had listed their vehicles and when trying to discuss the options included I found out he was clueless about his product. Even still tried to pressure me on the sticking with their highest pricetag trim in their inventory. Unprofessional communication, I'm not your peer nor your bro... I still haven't received my deposit back. Sales Manager is a stand up guy and I wish I had spoken to him before I decided to go to a different dealer.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thieves...
I had a great experience purchasing my 2011 Jeep Wrangler Unlimited from them. Serivce was another thing. I brought my truck there to have the brakes replaced. They stripped a lug nut and jammed it on the wheel. They never mentioned anything. The mechanic just didn't care. He chipped the paint on the hood of my Jeep as well...looks like he closed the hood on some tools. They made me wait over 4 hours to replace the stud on the wheel and then tried to charge me for the work. I won't buy air from that dealer ever again. I tried to talk to the owner to explain what type of people he has working there... but he couldn't be bother to call me back. Never again...I will pay to have my next Jeep brought to a different dealership if need be.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Don't waste your time
Horrible service department, they overbook themselves and then can't get the job done for the customer. I've made appointments here and every single time I bring my Jeep in, there's a reason why they can't look into it. Aside from oil changes/tire rotations, I will not be bringing my car here anymore! Don't waste your time!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
GREAT EXPERIENCE
Ronmer Brioso was AWESOME!!! He listened to what I was looking for and was not pushy, very honest and friendly. I highly recommend this dealer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Left with more than expected
My first experience at this dealership and it was excellent. My salesman Brian Coyle was a class professional. We discussed budgets and options and I ended up with more car than I ever expected. I am happy, my wife is happy, and my wallet is happy. Thank you to the entire team.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
My overall experience at Chrysler was amazing. I was greeted immediately by Ronmer Brioso. The service that I received here was outstanding. I didn't feel pressured into buying anything, Ronmer really made me feel comfortable about my decision in buying my Grand Cherokee. I honestly felt like I could trust him. Definitely will be recommending him to my family and friends. Need a car, Ronmer is your guy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
"nice people with patience"
My husband and I wanted to purchase a new Dodge Ram. We were greeted by many friendly people at the dealership. We got a very nice salesman named Mario da Graca who drover 5 hours to another state to pickup a vehicle that we had interest in. Well, we made a deal and purchased a new vehicle thanks to his hard work, dedication and patience toward his customers. Thank you MARIO!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear Joann, Thank you for your kind words. We are elated to hear that Mario went above and beyond for you and your husband. If you need anything auto related in the future, please do not hesitate contacting us directly. All the Best, Dean Redmond, General Manager