Chrysler Dodge Jeep RAM of Paramus

I have to say that I went into the dealership thinking that I wasn't going to like anything. Well I was Wrong and came out with a brand new 2015 Vehicle. I am very happy and excite with my new vehicle. I have to thank all those that helped me. All your help was greatly appreciated. Thank you!!!!

Do not trust this dealership. I leased a 2015 Jeep Cherokee Trailhawk. During the sit down with the finance manager, he tried to sell me a service package. He told me that since I am required to change the transmission fluid and coolant before I returned the vehicle, it was worth it. LIE number 1. I took a 2 year 24k mile lease. Those fluids are not required to be changed within that time period. He then proceeded to tell me that I was required to change my oil every 3k miles and that I must use the dealership to do this because it was a leased vehicle, LIE number 2. When I called him out on these lies he actually stuck to his guns and insisted that he was correct. Needless to say I did not get the service package but the disgusting display of dishonesty really ruined my experience with this dealership. After writing this review a sales manager responded to this review and asked to be contacted. I did so and got no response from him. Further more, it has been 2 months since I leased my vehicle and I have not received my DMV paperwork. I have called twice and both times they stated that they would mail it. During my last call, I requested a sales manager and was transferred 5 times before I got one. I spoke with Jason Casale. At the end of the conversation I asked for his name and he hung up on me instead of identifying himself. When I called back, I was transferred to a busy signal. So I called back again and the receptionist would not transfer me to him and I had to get his identity from her. I assume he was refusing to speak to me. I was in no way rude but I was complaining about how they are handling my documents and I guess that was to much for him to handle.

I was very happy with the service that everyone gave me. But i have this one specific person who did the most work to help me with everything i was looking for. Abigail Luna was & IS terrific in everyway possible. She made everything very simple & reasonable for me. She also made sure her facts where as detailed as possible. If anyone is looking for a great car please go visit Chrysler Dodge Jeeo Of Paramus AND GO VISIT ABIGAIL :) Xoxo- Happy Customer

The Employee that helped me trade in my old car and get a new one was great. Her name was Abby Luna. She was so great especially since I had both my girls with me. She was patient and very helpful and kind. The process was quick and very easy. I tell everyone I know to come here for a new car.

I had a great experience at Chrysler Dodge Jeep of Paramus. With the help of Abigail Luna who provided excellent customer service, she was able to find the right Jeep that suited my family and budget. If anyone needs a new ride Abigail is the right salesperson for you. She was a great help!

My salesman Brian Coyle made my car shopping experience fantastic! He was so friendly, so patient and honest and if it wasn't for him I wouldn't have gotten such a great deal!!! He made everything so easy and effortless to understand. If you need to buy a car I highly recommend you go and see Brian!

I went to several different dealerships in NJ and Mario he is the Magic Man, because he got the Jeep that I wanted for the price I wanted. He is like a machine you tell him what you want and he stops at nothing to make the magic happen, and that why I started calling him the magic man. Maybe because he was and still is a A.S.E. master certified Auto-Technician with over 15yrs of experience working on cars. So if you have a question about all the different makes and model of all the auto manufactures he is the man you got to go and talk too. Also he is a War Veteran who did 2 tours overseas defending our country. So if your going to buy a New or Pre-owned car, jeep or truck go and see him or call him @ 973-818-6363 he is available 24/7 and let us help our VETERANS!!!

I am not really into car shopping and the entire experience isn't something I look forward to but I went to RT4 Jeep and I was greeted by Romeo. He was professional throughout and helped me get a deal my family and I were happy about. I was very happy with the entire experience even though I did leave with a splitting headache. Great experience and I would recommend friends and family.

I am a single woman & always felt anxiety when buying a car. FINALLY a dealership that guided me through the process, without the pressure. I would recommend Jeep of Paramus to everyone!

Route 4 cars gave me the car i wanted at the price i wanted...Although other dealers were willing to do the same, specifically, the sales professional , Bill Brawer made the experience most enjoyable.