Chrysler Dodge Jeep RAM of Paramus

Brian was fantastic! He took the time to address all of my concerns and answered all of my questions. A wealth of knowledge, friendly and personable. I was able to really appreciate the vehicle. Chrysler needs to advertise a bit more, I think the car is much better than the Japanese competition, the rest of the world should also know. The 200 is an impressive vehicle.

Although I didn't buy a car I had a very pleasant experience with my sales person Jr. Villanueva. I came in with a lot of questions regarding the AEV wranglers. There are so many options for that vehicle and Jr. did an exceptional job of explaining all the features and how they work. I was able to test drive a wrangler rubicon even though he knew I would not be buying that same day. All in all I had a great experience and I will be ordering my dream AEV through Jr. very soon. As far as I'm concerned Cdj of Paramus is the only place in jersey to shop when looking for this type of vehicle. My sales person was knowledgeable and very friendly, he will be earning my business as well as some referrals.

So I came to route 4 jeep today to purchase a Jeep Grand Cherokee. I went to route 46 jeep and Ramsey. I got both of their best numbers on a zero money down lease. I showed ryan and he chuckled and said follow me. Said pick out any color limited grand Cherokee you like 18 or 20 inch wheels and said take it for 20 less than where route 46 is at currently which beat Ramsey's price. I was so shocked I thought the typical bait and switch was about to happen to me in the finance office like it always did at route 46 for my previous car purchases. Well guess what. I walked in the dealer with no cash on me and left with the jeep of my choice with the more expensive 20 inch wheels when both other dealers restricted me to 18's. I even got a few free oil changes. This was incredible. Very honest and reputable dealer. Would recommend to my own blood on any day. Route 4 Chrysler jeep dodge thank you for staying honest and standing out from the crowd with excellent pricing. You have just earned yourself a lifelong customer as with my family and friends thank you so much you guys rock. Everyone go see ryan murphy what a rocking salesman!!!!!

Came in yesterday browsing for a new vehicle for my wife. Was greeted with a warm hello by kelvis vizcaino. Needless to say he helped me go through some options and I eneded up leaving with a brand new 2015 jeep Cherokee. Could not be happier with the service that I received . I would highly recommend!!!

Moe is the best sales person there! SEE Moe Alhomsi!! I've bought about 4 cars at Paramus dodge Chrysler jeep and he is by far the best sales person ever! Experience was enjoyable and it was quick and painless ! Will be sending my family and friends to him and I suggest you see him as well!

I had a great experience buying a 2012 certified pre-owned Jeep Wrangler. My family and I are loyal Jeep drivers and have shopped at several CDJ dealers in the NY/NJ area over the years. This was my first time at the Paramus location and it definitely ranks just as high, if not higher, than its competitors in the area. Sales rep Anthony Bollotta got me the deal I was looking for on what is a very nice unit. Customer service was great and their pre-owned inventory is impressive to say the least.

Salesmen treated us with incredible disrespect just because we did not want to purchase a car at that moment. Laughed in our face. This was after they made us wait over 45 minutes when the dealership was near empty. The lack of manners and respect the salesmen presented was purely despicable.

I have to say that I went into the dealership thinking that I wasn't going to like anything. Well I was Wrong and came out with a brand new 2015 Vehicle. I am very happy and excite with my new vehicle. I have to thank all those that helped me. All your help was greatly appreciated. Thank you!!!!

Do not trust this dealership. I leased a 2015 Jeep Cherokee Trailhawk. During the sit down with the finance manager, he tried to sell me a service package. He told me that since I am required to change the transmission fluid and coolant before I returned the vehicle, it was worth it. LIE number 1. I took a 2 year 24k mile lease. Those fluids are not required to be changed within that time period. He then proceeded to tell me that I was required to change my oil every 3k miles and that I must use the dealership to do this because it was a leased vehicle, LIE number 2. When I called him out on these lies he actually stuck to his guns and insisted that he was correct. Needless to say I did not get the service package but the disgusting display of dishonesty really ruined my experience with this dealership. After writing this review a sales manager responded to this review and asked to be contacted. I did so and got no response from him. Further more, it has been 2 months since I leased my vehicle and I have not received my DMV paperwork. I have called twice and both times they stated that they would mail it. During my last call, I requested a sales manager and was transferred 5 times before I got one. I spoke with Jason Casale. At the end of the conversation I asked for his name and he hung up on me instead of identifying himself. When I called back, I was transferred to a busy signal. So I called back again and the receptionist would not transfer me to him and I had to get his identity from her. I assume he was refusing to speak to me. I was in no way rude but I was complaining about how they are handling my documents and I guess that was to much for him to handle.

The Employee that helped me trade in my old car and get a new one was great. Her name was Abby Luna. She was so great especially since I had both my girls with me. She was patient and very helpful and kind. The process was quick and very easy. I tell everyone I know to come here for a new car.