Chrysler Dodge Jeep RAM of Paramus

If they don't manage to drag you into the showroom....they do not want to help you. All I wanted to know was mileage and price on a used car they listed on cars.com before I drove 120 miles to test drive. They lead me on for four days for a hard to find truck I was extremely interested in and also said I did not need to give a deposit over the phone. Needless to say it was sold for a lot less than I would have paid.

Took my car there for routine maintenance, new brakes and to have a noise in my air conditioner looked at. Got my car back and was told the noise was fix, however it was not and now my air conditioner was blowing hot air, which it was NOT when I dropped it off, When I told the sales manager Pat about the problem he accused me of scamming them !!!!! I just spent $1000 and he thought I was scamming them !!!! Unbelievably rude and insulting. Would never ever return there and caution other people to do the same!!!!

Quick and Easy, Great Service and Great Follow up. Ask for Brandan because he will take great care of you like he did for me!!! Thank Your Chrysler Dodge Jeep of Paramus..

I love chrysler dodge jeep of parmamus!! I've bought 3 jeeps from them and my 2 brothers and 2 cousins have also brought from them! we will always go back and recommend in the future.

I AM VERY HAPPY WITH THE SERVICE AND THE SALESPERSON BRANDAN WITH THE PROCESS FOR MY LEASE ON A COMPASS. FAST AND GREAT SERVICE! MY HUSBAND ALSO LEASED A CHEROKEE.

They beat all other jeep dealerships numbers! the numbers were so good i wound up getting a compass for my wife as well.

Worst experience ever with a dealership … painfully bluntly dishonest …. Friends, if you read this before or as you are on your way to Dodge / Jeep Paramus, my free advice to your well-being: make a safe U-turn and go to nearby Ramsey Jeep, Route 46 one or probably any other Jeep dealership in the Tri State area for that matter! I signed a sales order with them for a brand new Jeep Wrangler Unlimited Sport that was available on their lot and as part of the deal, I also purchased a hart top in addition to whatever equipment the vehicle was already equipped with. I also gave them my credit scoring so they offered a 2.9% credit on the vehicle. Deal (that sounds quick and easy but was painfully long, you know … those back and forth discussions between rep and finance guys, and sales managers … last forever). we shook hands, and talked about the following week-end for delivery. … A week after, I come to the dealership for the delivery after already several failed attempts to confirm any credit information… rate, bank … I could not get anything from the rep, but as he told me over the phone, no worries, there is no trick, everything is ready and waiting for me. OK, let’s believe ethics and morality are shared values among human beings ... and in the car dealers sub-specie ... I am all for it. So on D-day I drive in to Paramus, get into the dealership and I get invited to sit down with the Finance Manager, and we start discussing the credit. Surprise! Things have changed and he now offers a 5% rate with Chrysler/Jeep financing …. He could not get the 2.9% promised a week before, although my credit score had not changed. I was also accepted by Ally Bank but he would not let me see the rate they were offering … but he was obviously marking it up to come to just above 5%, very convenient. So I refused their offer and called my bank for them to make me a direct financing offer. Meanwhile, I asked the rep to show me the accessories (Hard Top and Tow Pack) that they had supposedly ordered for me. He walked me outside the main building onto a parking lot adjacent to the dealership, stopped in front of a small container filled with parts and pointed a Jeep hard top laying on the ground next to it. This was it! A used, nicely scratched black hard top that had been sitting here probably for months just waiting for a second life! I was livid … I could not hear more and stay any longer with people that exhibit that level of integrity. I left right away … and it took me 1 month to get my deposit back ... Here is the kind of experience this dealership can offer if you are interested ... I ended up buying my car from Jeep Norwalk, for a pretty seamless positive experience....

I happened to walk on the lot while doing my regular shopping at the mall next door and was approached courteously, politely, and professionally by a salesperson, Bill Brawer. Within a few minutes he told me everything i wanted to know without feeling like i was being accosted and held hostage like so many other dealerships have made me feel in the past. Although my new car needs are not imminent, I feel Bill made a lasting impression on me whereby i would come to him at Chrysler Dodge Jeep Ram of Paramus at the point in time that i am ready to purchase

BEST CAR IVE EVER BOUGHT AND GREAT SERVICE, AND BRANDAN IS THE BEST PERSON TO BUY FROM. HE WAS VERY GENTLE IN ASSISTING IN OUR NEEDS. WHEN I HAVE TO BUY ANOTHER CAR IM ONLY GOING TO SALESPERSON BRANDAN! THANK YOU CDJ OF PARAMUS FOR ALL YOUR HELP

The Service was friendly and helpful find the car i was looking for. Brandan was very helpful finding the car we wanted. I LOVE MY NEW TRUCK!!!!