Chrysler Dodge Jeep RAM of Paramus

Brandon was of great help for my wife in our purchase of our 2014 Chrysler Town & Country. They delivered the car to my place of work and gave me a great monthly note. Thanks again to Brandon and the staff at Chrysler in Paramus

Salesperson Brandon is now a good buddy of mine and i went in to pick up a pre-owned Dodge Charger, he was very helpful and got me exactly to the monthly payment i was looking for. Thanks again so much for all your help.

Brandon was extremely helpful. i really enjoyed my expierence with my sales person. He handled him self very well. He didnt pressure me into buying, he was very good and i will now easliy say im a life time customer! There was no nickle and diming. They gave me exactly what i wanted at how much i wanted to pay. My wife and i are very happy with Dodge of Paramus. The facility is very beautiful i love the remodeling. thanks again we love our 2014 Ram 1500

A Note about Angel Vargas assistant floor manager, a very professional and pleasant sales person to work with! Angel went all out to get me the fully loaded 200c with color & pricing. Also I must say the trust factor Angel showed when he said here are the keys take this loner and drive it around for a while and see if you like it, without getting my driver license to hold etc. this I told him made me feel right at home with him and the dealership. Finding the exact car I wanted and the paper work took a normal period of time and Angel kept apologizing which was not necessary, but showed his sincerity for his customer. Thank you Angel for your time and thoughtfulness. I can differently recommend Angel at RT4 Chrysler of Paramus to everyone!

Best car buying experience ever, Junior Villanueva was great in sales and manager Alex Montero was great also, both were quick to solve my problem and make it a great experience!

This is the worst place for service or purchase go to any other dealership you won't be disappointed.

I lost my car in a auto accident, thankfully it was already paid for. I went to Route 4 West Chrysler Dodge Jeep of Paramus where they've treated me with respect and were very helpful in deciding what new vehicle I wanted. I decided and bought a new 2014 Jeep Grand Cherokee Limited and I've been smiling since I got the vehicle on July 25, 2014. The people here are wonderful and the salesperson who helped me (Mr. Junior Villanueva) was excellent.

We recently purchase a Chrysler 300 and Leased a Jeep Compass from them. We have purchased from them many times before and were always very happy. The staff there was very polite and helpful. We would like to thank Manny Andujar and Alex Montero for the help and support they gave us. But most of all our biggest thanks goes to our dear friend Mr. Mitra Surojit, he is very professional. He always does a superb job and helped us in everyway possible. We will always recommend this dealership to my friends and family members for the future. We hope to do more business with them ourselves. We could not be any happier.

The statement "Yes we can" is only in their vocabulary until you sign your name and present a deposit. Afterwards, it's "Sorry, we thought we could, but we can't. How about this over here?" Or even worse, like in my case, a complete breakdown of communications. In eleven days, I heard from my salesman once to say "we can't find what you want, how about this?" I made a concession, and he said my vehicle would be ready for pickup three days later, and that he would call me. I never got the call. After six days, I contacted Customer Service. They said someone from management would call me in the next 15 minutes. Two days later, still no call. Three e-mails, and still no call or answer to my e-mails. Finally I engaged the "Chat Online" app on their website and wrote the following: "Considering, that I've only heard from my sales rep once in the last eleven days; that I have been given no information regarding the vehicle we had agreed upon; and that it's been two days now since I've contacted Customer Service with a complaint and still no one has bothered to call me, I am assuming the dealership has found reason to dissolve our initial agreement. With no information being offered to me, and the dealership refusing to communicate with me, I have no alternative but to rely on my assumptions and retaliate with prejudice. Therefore, please forward to the management of Rt 4 CDJ of Paramus, my request for the return of the $2,000.00 deposit I rendered on 14 July 2014. Should I not receive confirmation of the receipt of this request, or the refund in full within the next 7 to 10 working days, I will assume criminal intent on the part of the dealership, and initiate legal proceedings. Thank you. Sincerely, T. J. G." Surprisingly, not more than 5 minutes after I sent the message, my salesman calls and pleads that no one told him I was trying to reach him, and that he didn't call because he still had not found the vehicle we had agreed upon, and that perhaps I may be interested in something else. I wasn't amused. We will now see if my deposit gets returned in a timely manner; I have a very enthusiastic attorney in mind. These people obviously could care less about the customers they administer to, and show complete disregard for the reputable merchandise they try to peddle. Stay away at all costs!!! I'll keep you posted if I have to go the legal route to get my money back.

Brandon is a great sales rep. He had answers to all my questions, they came back with a great deal. It was a overall great experience. I am going to recommend this dealership to all my friends and family members. Thanks again Jeep in Paramus