Reviews
Nice service :)
Freddy Franscisco gave me snacks and danced with me!! He made me enjoy every minute of the sale. He even skipped lunch to make sure I was not jealous. (I skipped lunch too) Thank you Freddy!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Young, thank you for sharing your experience with us! We are very glad to hear that Freddy provided you with wonderful customer service during your visit! We look forward to seeing you again.
Great experience at Honda
My father and I came into DCH Paramus Honda looking to purchase a new car. Adolfo Marte was the sales consultant that helped us and he was extremely knowledgeable in answering all our questions. He was able to explain any differences between the 2018 and 2019 models which was a factor in our decision. He also suggested a test drive which solidified our decision on our choice of car. Adolfo was also amazing in procuring an fantastic deal for us, especially since we came in so close to closing. He worked with great diligence and understanding in what we were asking for and what we needed. We were glad that we came back to this Honda dealership and work together with Adolfo on this purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kenneth, thank you for sharing your wonderful experience with us! It is an absolute pleasure to hear that you and your father had an excellent experience with Adolfo, and that he was able to service you from start to finish making the process seamless! We are so glad you found what you were looking for, and we look forward to servicing you again in the future!
EXCELLENT EXPERIENCE
At DCH Paramus Honda ask for DENNIS ESTRADA for an excellent, responsible, professional salesmanship, sincere assistance, and a positive experience. OMAR SALEH, did an excellent job in familiarizing me with my new vehicle environment and technology. Matt, Alberto, and John where also excellent, knowledgeable, sincere and made finalizing my purchase a positive experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Peter, we appreciate you taking the time to share your five- star rating with us! We are glad to hear that everyone who helped you during your visit was helpful and knowledgeable! We look forward to servicing you again!
Excelente
I just want to said nice to make business with you guys because, Very friendly and professional I will come back and recommend all my friends and family
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Alex, thank you for the five- star review!
Kadir is the real dealer!
Kadir made everything easy. He got me a great deal, hassle free, with no b.s. I highly recommend Kadir to anyone looking for an excellent experience with a true professional. Everyone else I came in contact with at this dealership was also phenomenal.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five- star rating!
Fair deal and great customer service
Sales rep Alex Bernabe is consistently the best to work with for honest information and a fair deal. He is quick and diligent in everything he does during the buying process. Very pleasant buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive review! It is a pleasure to hear that Alex provided you with a helpful experience during your visit! We look forward to servicing you again!
An Amazing experience with and amazing salesman
I came into this dealership looking for a great deal on a new car and Kadir Karagoz helped me out! I could not have asked for a better and easy experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five- star rating! We are happy to hear that you got a great deal on a new car with the help of Kadir! Thank you for being a great customer!
If you want to feel like a number...
If you want to feel like a number and not a valued customer, this is the place for you. I made the special trip to this dealership because it had the color and trim level I wanted. Otherwise, I would not have driven all the way over there. First, they tried to show me numbers with 7.9% interest financing, and when called on it, the saleswoman did not know that Happy Honda Days was advertising 1.9% rates. She had to go on the website to confirm. During our price discussion, I was even laughed at when I did not agree to their price right off the bat. Eventually, we agreed on a price and then I had to wait around for the finance guy to be available. He took my "no" responses to all the add-on packages as playing hardball. At that point, I just wanted to be done. I'm happy with the car itself, but not the process or most of the people I dealt with.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Jamie, we deeply apologize for any inconvience you may experienced while at our dealership. If you have a moment of time, we would like to discuss your experience in further detail. Please feel free to reach us at, (201) 426-4676.
Positive and Stress Free!
Professionalism, kindness, and service. My wife and I felt cared about during our car purchase experience. From the first phone call to Lisa, Ray in sales, and Hurley in finance we felt very comfortable. Thank you Paramus Honda! We are now party of the family. Paul & Kelly, Dumont, NJ
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your five- star rating with us! We are glad to hear that your visit was wonderful. Thank you for being a great customer!
Attentive and helpful staff
Trading in my 2011 CRV for a 2018 CRV was made simple with the help of sales associate Carlos Gonzalez. He was efficient, knowledgeable and did his best to get us a good deal! The new dashboard and display was much more high tech than my 2011 model and Omar Saleh gave me a thorough tutorial to ensure I understood how everything worked. Thanks guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your review with us! We are glad to hear that Carlos helped to make the process of finding a new CR-V helpful and simple! Thank you for sharing that Omar was able to answer all your questions regarding your new vehicle! We look forward to servicing you again, thank you for being a great customer!