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DCH Paramus Honda

(6,343 reviews)
Visit DCH Paramus Honda
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,343 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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2019 Ridgeline

Jenssy Diaz was my salesman for the 2019 Ridgeline I bought, he was very friendly, helpful and flexible to deal with, and didn't try to sell me unnecessary items.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We look forward to seeing you again in the future.

Natasha Nedd

I am taking this opportunity to share with you the outstanding service provided by Ms. Natasha Nedd as our service advisor every time our two Honda vehicles need to be serviced. We trust her advice and appreciate her warm welcoming when we visit the dealership. We are certain that she adds value to your entire organization as an exceptional employee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Thank you Antonio for your wonderful feedback! It's great to hear that Natasha was very helpful and we look forward to seeing you again in the future.

Natasha Nedd

I am taking this opportunity to share with you the outstanding service provided by Ms. Natasha Nedd as our service advisor every time our two Honda vehicles need to be serviced. We trust her advice and appreciate her warm welcoming when we visit the dealership. We are certain that she adds value to your entire organization as an exceptional employee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Thank you Antonio for your wonderful feedback! It's great to hear that Natasha was very helpful and we look forward to seeing you again in the future.

Excelente

Excelente servicio por parte del señor Adolfo Marte. Desde un principio el vendedor nos atendió dándonos un excelente servicio a mi esposo y a mi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

¡Gracias por la genial retroalimentación! Esperamos verte de nuevo en el futuro.

AMAZING EXPERIENCE!

I keep coming back! After searching high and low for the perfect car after becoming a new mom, Alex definitely made my lease return so easy! Alex was super knowledgeable and made my purchase extremely smooth! I was in and out of the dealership within a perfect amount of time. Thank you ALEX!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty! We love having you in our Paramus Honda family and look forward to seeing you again in the future.

Great experience in every way

Lizbeth was fantastic - she knew everything in detail and explained everything beautifully. She is a real asset to your dealership. My salesman, Spencer Auskemp was outstanding. He was fair, honest, and A great communicator.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star feedback! We are happy that you had such a great experience with Lizbeth and we look forward to seeing you again in the future.

Excellent service

Great customer service and pleasant environment. The staff in the service department was very helpful. This is the only place I would go for service or if I wanted to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We look forward to seeing you again in the future.

Very good service

I was looking for buying a new car I hard about DCH Paramus Honda and i went to see the car I make a appointment with mr Laney ramores . And there I meet with Adelfo marte very nice sales person he helped me lot to buying my new car thanks to Adolfo and Leney I will recommend to friends to dch Honda

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback! We look forward to seeing you again in the future.

Great Experience

I had a great experience w/ DCH. Ria was excellent and super helpful, the management was willingness to work with me to clear up a misunderstanding that had taken place over email, and the buying process was quick and extremeLizbeth helping me to understand how everything in the car worked. Would definitely recommend. Our Pilot is great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great feedback! We look forward to seeing you again in the future.

Excellent Service Re

I went to Paramus Honda for many years: I had bad experiances with some of the Service Representatives: When I started using Natasha Nedd everything changed for the better

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the review! We are happy to have you part of the Paramus Honda family and we look forward to seeing you again in the future.