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DCH Paramus Honda

(6,342 reviews)
Visit DCH Paramus Honda
Sales hours: 9:00am to 8:30pm
Service hours: 7:00am to 7:30pm
View all hours
Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,342 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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Alex Bernabe

I recently leased my 3rd car through Alex and was very glad to have connected with him again. He was again very efficient and helpful in sorting through the entire process and finalizing the lease. Alex also took the extra time to show multiple options on pricing and several models. And once we finalized the lease, he took the extra time to walk through all of the features in the new car. Very good work/experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Buying experience

I am very happy with my experience. Alex Bernabe and Tim Hall are the best. They both made my life easy buying my lease car. I can't thank them enough. Keep up the good work guys.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Alex Bernabe

Alex Bernabe is the best car dealer we've dealt with so far. He helped us go through the leasing process. Thanks for all your help Alex!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Alex Bernabe

We leased our 4th Honda with Alex Bernabe. My son has also leased two from Alex. The reason is very simple. Alex is a true professional. He treats us as a valued customer. Extremely satisfied from the beginning to end. His product knowledge, patience, and courtesy always makes the process smooth. Alex always goes above and beyond on customer satisfaction. We also worked with Kelvin Rodriguez in Finance. Also very professional and explained ALL the paper work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

pleasant....efficient...smooth going...alex was wonderful

i leased a 2017 honda civic sedan. the salesperson, alex barnabe was marvelous. he was helpful, efficient, courteous, patient- and made the experience smooth, quick and pleasureable. he is a superior person and professional and should be rewarded for his excellent service to honda and to his customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Alex Barnabe is an asset to your team..as I said, he is a pleasure to deal with- and should be acknowledged and rewarded for his excellence..

My Review

Went to DCH for a Used vehicle and I almost don't want to get home because I love my "new" Used vehicle. was clean. Great Follow up from Abel and Edwin. I took a day to review the vehicles and decided on day 2. they were patient and not pushy at all. great coffee and cool people. I'm a nitpicker but i totally recommend this company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Yes No

If you're looking for a Honda, ask for Mark A. at DCH Honda

If you're in the market for a Honda, go to DCH Paramus Honda and ask for Mark. I'm a car guy and I appreciate Mark's knowledge and love of cars. I was very pleased with Mark's excellent and friendly customer service when I leased my wife's 2016 Honda Civic and we were able to agree on favorable financial terms. 6 months later, my best friend's wife was in the market for a minivan, so I referred and brought her to Mark, and he was able to work his magic again and get my friend a great lease deal on an Odyssey. I look forward to referring more of my friends and family to Mark in the future, and we will certainly go back to him when the lease on wifey's Civic is up. Thanks Mark and keep up the good work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Happy Customer

Hamad Deeb was professional and forthright throughout the trade-in and purchasing processes. It was a pleasure doing business with him. I am very happy with my new car and my experience working with Hamad.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Happy Customer

Hamad Deeb was professional and forthright throughout the trade-in and purchasing processes. It was a pleasure doing business with him. I am very happy with my new car and my experience working with Hamad.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

No options

I know the dealership is busy but when I came in just wearing capris and an old shirt, nobody acknowledged me after walking around awhile looking for a receptionist. I kind of had to tell them to help me. I worked with Eli there trying to buy a crv exl awd with my costco pricing but was provided very minimal to no options even with colors making it seem like the costco pricing provided no way to get a better deal. They also gave me a higher interest rate than my bank's, i could not even negotiate the price. After a short negotiation, the manager shook my hand and said im sorry we cannot do what you want indicating i leave. Eli did call me in the morning and was willing to provide a lower rate this time to match other dealer's offer but too late, i live far away and had to uber to go there coz i have no car. I went to Garden state honda that same morning, they gave me an even lower price than the costco price, gave me options to lower the price like removing packages which i did not need and gave me a whooping 2.89% rate and I drove away with my crv. If you are looking to make the best deal, do not go here.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.