Reviews
Superb overall experience
If I had to do it all over again, I will blindly walk in to this dealership! Justin was extremely nice and very thorough right from the start until we left with the car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for such a great review and 5 star rating! We love hearing from our customers, and it makes us so happy to know that you were pleased with the level of service that you received. Please let us know if we can ever be of assistance to you in the future in any capacity. Sincerely, Wael Yunes
Why we have been returning to this dealership for decades!
It began with my parents over 20 years ago and their first Honda Civic. Then my husband and I purchased our first Honda Accord followed by a Honda Fit, our own Civic and now a brand new Honda CRV. What stood out the most during our most recent visit was how John Delgato repeatedly brought me back to the question of "Which car do you really want? Ill do my best to make that option happen." It wasn't about upselling or getting rid of vehicles. It was about me driving away with a car I love for a price I could afford. There was no pressure or tricks. I got the car I walked in to buy for the price I could pay. That simple! John treats me and my family like extended family. I know that may sound surprising but I love it! I would 100% recommend this Honda dealership and 100% recommend seeing John Delgato. See you in a few years John : )
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this thoughtful review. Your kind words about John really make our day. We are so glad that you are part of our Honda family, and hope that you will reach out to us if we can ever be of service in any way in the future. Thanks again for coming to see us! Sincerely, Wael Yunes
Unbelieveable service and sales people
I wound up at DCH Paramus Honda by chance. I was a prior DCH Toyota customer of service manager Michael DeAngelis. We were in need of a new car and when I went to Toyota to see my trusted service advisor of over 20 years and half a dozen cars, I was surprised to learn he'd been promoted and moved to DCH Honda in Paramus. I gave him a call and told him my Wife and I were in the market for a new car... we were leaning towards toyota and didn't know who to trust with him gone. He invited us up to Honda and asked that we give Honda a shot as they have some pretty amazing cars. We really went to just look and compare to Toyota's Camry and RAV4, but such was the level of service, knowledge, product reliability and honesty of the service department headed by Mike and the salesman he set us up with, Stephen Berkowitz that we actually left with a brand new Accord EX. They didn't pressure us, they didn't play games with the numbers (you know, the old "tell me what you want to spend a month" speech), they gave us a bottom line price and let us choose if we wanted an additional warranties. These by the way are where they make their real money in a new car sale and when we turned down almost all of them, they didn't even try to change our mind. Everyone from the top down was professional, courteous and honest. They did try to sell us a car, they sold us on themselves and let us decide if we wanted a car. By far and away an excellent experience all around and we are very grateful for Michael DeAngelis and Stephen Berkowitz for their integrity.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to write this review to let us know about your recent interaction with Stephen and our staff here at DCH Paramus Honda. Your thoughtful comments really mean a lot to us all, and we appreciate you giving us the chance to assist you. If we can ever be of service to you in the future in any way, please reach out to us any time. Enjoy your Honda Accord EX! Sincerely, Wael Yunes
an easy experience
i knew the car i wanted and the price range i was looking for and i got it all in a days work !! thanks for all everything
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for letting us know about your recent interaction with our dealership. We always love hearing from our happy customers! I am so glad that your experience was an easy one and that you found exactly what you were looking for. We appreciate you choosing DCH Paramus Honda for your vehicle needs and hope that you will reach out if we can assist you in the future in any way. Sincerely, Wael Yunes
Jenssy Diaz
Estoy muy Agradecida con Jenssy. El fue muy Amable todo el tiempo con migo y mi familia y difinitivamente lo remomiendo a cual quier persona.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gracias tanto para vistar a DCH Paramus Honda! Sincerely, Wael Yunes
Outstanding!
Daniel helped in making my week! I walking into the dealership late Monday night to look around and get an idea of what I may want. I was led to Daniel who from the start until he walked us to my new car, was extremely helpful and sincere. I was a little weary at first (not at Daniel) but in general from dealerships as I had bad experiences before. I wasn't even sure If I was getting a car this night but Daniel understood my budget, reservations on used cars and so on. He definitely eased my reservations and showed me a great car. It not only looks great but it runs fantastically and everyone asks me if its this years model. I got a 2013 Honda Civic and I am beyond happy with it and the service I got, both From Daniel and DCH Paramus Honda. Definitely recommend going to Daniel for your next car! Gracias Daniel!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for this excellent review and 5 star rating! We really appreciate hearing from you. I am so glad that Daniel was able to meet and exceed your expectations and made your experience a great one. Thanks for coming in to see us, and I hope you will reach out to us if we can ever be of assistance in the future in any way. Sincerely, Wael Yunes
The sales person was great
fuimos a a buscar un carro Paramus honda jenssy Diaz nos entendió a nosotros, el fue muy sevisial y los brindo muy buen servicio los reconmedamos a el para cuando necesiten comprar su auto.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Gracias tanto para vistar a DCH Paramus Honda! Sincerely, Wael Yunes
Excellent service
Jensy Diaz was my sales person extremenly please with his service. He answered every question I had and my car was delivered very fast . Will buy again
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for taking the time to write this review regarding your recent visit to our dealership. I am so glad that Jenssy was able to assist you and that your experience was an excellent one. We know how valuable your time is and it is our mission to always be as efficient as possible. We really appreciate you coming in to see us, and I hope that you will reach out if we can ever be of service to you in the future in any way. Sincerely, Wael Yunes
Great Service
Jersey Diaz was a join to work with. , Very helpful. Spoke Spanish to my mom to explain everything.. I recommend him. I will buy a car with him
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to give us this great feedback about your visit to our dealership. I am very glad to know that you were pleased with the level of service that you received from Jenssy. I hope that you will reach out to us if we can assist you or your mother in the future in any capacity. Sincerely, Wael Yunes
Great customer service
Dee was amazing!!! He took his time answering all our questions and not being too pushy but helping us see all our options!! I would recommend everyone to him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for this excellent review and 5 star rating! Your kind words about Dee are greatly appreciated by us all. We really appreciate you making the choice to come to DCH Paramus Honda for your vehicle needs, and hope you will let us know if we can ever be of service in any way in the future. Sincerely, Wael Yunes