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DCH Paramus Honda

(6,347 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,347 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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Excellent Customer Care

We had a great experience working with Stephen B, Excellent Customer care and he got good knowledge on vehicle that we are looking for. Thanks for your all help.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to provide us with this review. We always appreciate hearing feedback from our customers, and I am glad to hear that your recent experience was a great one. Please let us know if we can ever be of service to you in the future in any way. Sincerely, Wael Yunes

Alex Bernabe

We just bought a 2016 Pilot at DCH Paramus Honda. Alex Bernabe is our Client Advisor. He was very professional and friendly too. We were very happy and satisfied with the service at DCH.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this great review! We really appreciate hearing from you about your recent experience with our dealership. Thank you for the kind words about Alex, and for coming to see us! Please let us know if there is ever any way that we can assist you in the future. Enjoy your 2016 Honda Pilot! Sincerely, Wael Yunes

Long term relationship with Steve Chan

Our experience with Steve Chan dates back to 2001 when he sold us a new Odyssey. Since then he has sold us a 2003 Pliot , a 2010 CRV and yesterday we leased a 2015 CRV. We keep coming back to DCH Honda because of Mr. Chan. He is professional, knowledgeable and courteous. He treats you with respect and makes you feel at ease. Buying a car from Steve is not the usual badger game.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this excellent review! We really appreciate hearing from you about your experiences with our dealership. Thank you for the kind words regarding Steve Chan, your continued patronage is greatly appreciated! Please let us know if there is ever any way that we can be of assistance to you in the future. Sincerely, Wael Yunes

Enjoyable comfortable Buying Experience

I must say I felt like family at the DCH Paramus Honda dealership, I was welcomed and treated very well from coffee and other beverages to the outstanding customer service I was provided with. I'd like to recommend Kadir Karagoz for anyone looking for a wonderful car shopping experience. He was kind and made me feel comfortable through the entire process. I am glad to be part of the Honda family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us know this valuable feedback about your recent visit to our dealership. I am so glad to hear that your experience was welcoming and that you were treated like family. Your kind words about our dealership and specifically Kadir are greatly appreciated! Thank you so much for coming to see us, and please let us know if there is any way that we can be of service to you in the future. Welcome to the Honda family :) Sincerely, Wael Yunes

Experience at Paramus Honda

I had a great experience at Paramus Honda. Dennis Estrada helped me pick out a beautiful 2012 Honda Accord. Dennis was patient, knowledgable and made me feel more than a customer. I now have a beautiful, reliable car thanks to Dennis.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bob Katat

Bob Katat is such a personable and knowledgeable sales representative. He's very professional and very easy going. That made the whole process go very smoothly and super easy for us. We got a great deal and would highly recommend DCH Paramus Honda. Ask for Bob! Thank you for everything Bob!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this great review! We really appreciate hearing from you about your recent experience with our dealership. Thank you for your kind comments about Bob, and for coming to see us! Please let us know if there is ever any way that we can be of assistance to you in the future. Sincerely, Wael Yunes

Awesome Alex Bernabe was excellent !!!

Alex Bernabe was very nice and made of feel at home. He was honest and took his time and showed us everything about the vehicle , but most important he worked and got us at our budget. Highly recommend this dealer. Thank you Alex Bernabe

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this great review! We really appreciate hearing from you about your recent experience with our dealership. Thank you for the kind words about our staff, and for coming to see us! Please let us know if there is ever any way that we can assist you in the future. Sincerely, Wael Yunes

DCH Paramus Honda

Had a very good experience buying my accord here. Maria my sales person was helpful and patient as I tried different models. The overall buying experience was a positive and I would recommend this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for letting us know about your recent visit to our dealership. I am so happy to hear that your experience was a positive one. Thank you for coming to see us, and please let us know if there is any way that we can be of service to you in the future. Sincerely, Wael Yunes

wonderful experience

I have purchased quite a few automobiles for our community and by far, this was the best experience I have had. My salesperson, Maria Alcantara, was top of the line - very professional and knowledgable about the vehicle I was interested in. The time it took to actually pick up the car was the shortest ever! I will surely recommend this dealership AND especially, Maria to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this great review! We really appreciate hearing from you about your recent experience with our dealership. Thank you for the kind words about Maria, and for coming to see us! Please let us know if there is ever any way that we can assist you in the future. Sincerely, Wael Yunes

Excellent experience with all of the staff

They gave me a great price on my first brand new car. They were very knowledgeable on every car in their inventory. I recommend Hamad the sales rep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for letting us know about your recent visit to our dealership. I am so happy to hear that your experience was a great one. Thank you for coming to see us, and also for your recommendation and kind comments about Hamad. Please let us know if there is any way that we can ever be of service to you in the future. Congratulations on your first brand new car! Sincerely, Wael Yunes