Reviews
Elana was really helpful :)
I want to thank Elana Zvanets for getting me into the car of my dreams! She took such good care of me and even helped entertain my three year old (who was determined to run amok and be the center of attention). My transmission had died the day before, I was driving a rental and exhausted from a long, stressful week but she made the process so smooth and simple. I didn't even plan on buying a car Saturday and sort of just stopped by to look but I was genuinely delighted to go home the new owner of a 2012 Camry. I highly recommend Elana at DCH of Paramus to anyone looking to purchase a new or used vehicle :) Thank you honey, for everything!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for such a great review! We really appreciate your input and feedback regarding your recent visit to our dealership! I am very glad to hear that Elana was able to help you find the right car for you and your 3 year old. Please let us know if we can ever help you in the future in any way. Sincerely, Wael Yunes
First Car!
Made my first experience getting a car a breeze! Was a pleasure working with him and really appreciated his professionalism and help throughout the whole process. Would recommend to all my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for this excellent review! We really appreciate your feedback regarding your recent experience with our dealership. Thanks for coming to see us! Please let us know if we can ever be of service to you in the future in any way. Sincerely, Wael Yunes
Paul Park is a great salesman!
Paul Park is a great, funny and helpful salesman! Throughout this process I had the pleasure of getting to know Paul, and he really does care. I would recommend Paul and DCH Paramus Honda to family and friends.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for this excellent review! We really appreciate your feedback regarding your recent experience with our dealership. Thanks for coming to see us! Thank you for such kind words about Paul Park, and you are right he really does care. Delivering Customer Happiness is always our first priority. Please let us know if we can ever be of service to you in the future in any way. Sincerely, Wael Yunes
Excellent Experience
Alex was very friendly, helpful, efficient and professional. While I was waiting for my credit application to be approved, he sat with me and we talked about our families. He made the process of buying my leased car easy and smooth.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for this excellent review! We really appreciate your feedback regarding your recent experience with our dealership. Thanks for coming to see us! Please let us know if we can ever be of service to you in the future in any way. Sincerely, Wael Yunes
thank you Bobby
I want to thank Bobby for helping with my car. He was very friendly, and helped my car monthly payments that fit my budget. I will recommend to go to this dealer and ask for Bobby.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for this excellent review! We really appreciate your feedback regarding your recent experience with our dealership. Thanks for coming to see us! Thank you as well for such nice words about Bobby, I am glad that he was able to help you find what you were looking for. Please let us know if we can ever be of service to you in the future in any way. Sincerely, Wael Yunes
Amazing Service
This is my first time dealing with Honda and I definitely had a pleasant experience. Dee was amazing! He explained every detail about purchasing my car. Definitely will recommend this dealership to my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for this excellent review! We really appreciate your feedback regarding your recent experience with our dealership. Thanks for coming to see us! I am so happy that Dee was able to help you with all of the details of your purchase. We really appreciate your kind words and your recommendation too.Please let us know if we can ever be of service to you in the future in any way. Sincerely, Wael Yunes
Excellent customer service
This is my second time dealing with Hamad and he is absolutely professional,friendly and accommodating at the same time! I will definitely continue dealing with him in the future. This time around I did shop around at Nissan and Toyota before I called Hamad just to see what was out there, and I did get a great deal at Nissan but the customer service of their manager was horrid and Toyota was worse. You guys are the best. I have to say the manager at DCH Honda was nice too. 5 star dealership!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for this great review! We really appreciate your input regarding your recent experience with our dealership. I am glad that Hamad was able to help you. Thanks for coming to see us! Please let us know if we can ever be of service to you in the future in any way. Sincerely, Wael Yunes
Stephen is Excellent to Work With!
Stephen is extremely personable and knowledgeable and makes the car buying process easy. He offers options and and is eager to answer questions. I highly recommend him for your next car purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for this excellent review! We really appreciate your feedback regarding your recent experience with our dealership. Thanks for coming to see us! Please let us know if we can ever be of service to you in the future in any way. Sincerely, Wael Yunes
Fast, Professional and Courteous Service!
This is my third time back with Alex Bernabe and I have at least two dealers located in closer proximity to my house. I don't mind driving the extra half hour for top notch service. Alex is professional and probably the nicest sales person that I've ever met. I highly recommend contacting him directly if you are in the market for a Honda.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for such a wonderful review. We really appreciate you coming to see us, and driving the extra half hour as well! I am so glad to hear that your experience was such a good one and that Alex was able to assist you in finding what you were looking for. We are very lucky to have such a great staff, Delivering Customer Happiness is our number one goal here. Thank you again for coming to see us, and please let us know if we can ever be of service to you in the future in any way! Sincerely, Wael Yunes
Fast, Professional and courteous!
This is my third time back with Alex Bernabe and I have at least two dealers located in closer proximity to my house. I don't mind driving the extra half hour for top notch service. Alex is professional and probably the nicest sales person that I've ever met. I highly recommend contacting him directly if you are in the market for a Honda.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase