Reviews
Great experience, great service
I recently purchased a vehicle from DCH Honda of Paramus. Originally, I was just looking around to get an idea of the new line of Hondas with the possibility of purchasing a new car. My experience at DCH Honda was no pressure and hassle free. The salesman, Gerald Lopez was an absolute pleasure to work with, he was very helpful and knowledgeable and helped me get the exact car I wanted at the most reasonable price within my location. I would definitely recommend DCH Honda of Paramus and highly recommend Gerald Lopez
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for this great review! We really appreciate your feedback regarding your recent experience with our dealership. I am so happy that you had a hassle-free and no pressure experience. I am glad that Gerald was able to help you find the exact car that you were looking for at a fair price. Thanks for coming to see us! Please let us know if we can ever be of service to you in the future in any way. Sincerely, Wael Yunes
Easy to buy a car
This was the first time I ever bought a car. I picked this dealership using Edmunds: it offered the lowest price and it was the closest. The entire experience was low pressure; I got exactly the car I wanted for the price I wanted. John is a friendly sales rep. This is a great place to buy a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for this excellent review! We really appreciate your feedback regarding your recent experience with our dealership. Thanks for coming to see us! Please let us know if we can ever be of service to you in the future in any way. Sincerely, Wael Yunes
The easiest way to buy a car!
Stephen made the process of buying our car so easy and relaxing. He gave us the honest facts, listened to our needs and was able to adjust the details according to our findings. The car is perfect and the loan was what we could afford. I would recommend Stephen and the dealership to anyone buying a car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for this super review! We really appreciate your valuable input regarding your recent experience with our dealership. I am so pleased that Stephen was able to help you find the perfect car and loan for you. Thanks for coming to see us. Please let us know if we can ever be of service to you in the future in any way. Sincerely, Wael Yunes
Superb!
We puchased our second vehicle in two years that says it all. A thank you to our sales rep John Delgado for his professionalism and courtesy, keep up the good work!! Dan & Michelle
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for this excellent review! We really appreciate your feedback regarding your recent experience with our dealership. Thanks for coming to see us! Please let us know if we can ever be of service to you in the future in any way. Sincerely, Wael Yunes
Pleasurable
I've purchased many vehicles over the years, and I started to dislike the whole idea of the dog and pony show, and the negotiations of the car buying experience. What a difference when I met Alex Bernabe at DCH Paramus Honda! Alex is friendly, knowledgeable, polite, and makes you feel part of the family! He definitely made the difference on where we purchase our vehicles....DCH Paramus Honda! We have purchased our last three vehicles from Alex, and our forth will be with Alex as well. Thank you Alex and DCH Paramus Honda for making our car buying experience PLEASURABLE!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for this excellent review! We really appreciate your feedback regarding your recent experience with our dealership. Thanks for coming to see us! I am so happy that Alex was able to help you find the right vehicle for you. Please let us know if we can ever be of service to you in the future in any way. Sincerely, Wael Yunes
Lucky to be helped by Stephen Berkowitz
I typically do not like the whole car buying experience, but the Sales representative Stephen Berkowitz made the experience a pleasant one. I never felt as though I was being pressured into buying something I did not want. He was very kind throughout the entire process including the test drive, trade-in evaluation, negotiation of the final price, and insurance transition. I am also very grateful that he took at least an extra half an hour after the car was ready to take me through all of the options and settings before I was on my way. If you were going to DCH Paramus Honda, I was surely recommend seeing Stephen Berkowitz.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for taking the time to provide us with this great review. We really appreciate your kind words about Stephen too. Delivering Customer Happiness is always our top priority and Stephen always goes the extra mile to make sure his customers are happy and never pressured in any way. Thank you for coming to see us, and please let us know if we can ever be of service to you in the future in any way. Sincerely, Wael Yunes
Steve Chan
This was my first new car buying experience and Steve Chan made it an excellent one. He was friendly, knowledgeable and helpful, withouth being pushy. I will definitely do business with him again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for this excellent review! We really appreciate your feedback regarding your recent experience with our dealership. Thanks for coming to see us! Please let us know if we can ever be of service to you in the future in any way. Sincerely, Wael Yunes
Great Service from DCH
This is my first lease with DCH Honda and Gercino Soares. I recieved excellent service. Gercino was very friendly and professional. I will definately recommend this dealer and G to future buyers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for this excellent review! We really appreciate your feedback regarding your recent experience with our dealership. Thanks for coming to see us! Please let us know if we can ever be of service to you in the future in any way. Sincerely, Wael Yunes
Four Thumbs Up
My fiancé and I had a great experience with Stephen--he was funny and friendly and patient. And most importantly, he helped us get a great price on my new Honda Civic. His high-level of service actually turned my fiancé's head enough that this die-hard Nissan man is considering buying a Honda!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for this excellent review! We really appreciate your feedback regarding your recent experience with our dealership. Thanks for coming to see us! Enjoy your new Honda Civic and please let us know if we can ever be of service to you in the future in any way. Sincerely, Wael Yunes
Outstanding Service
This is my second lease from DCH Honda with Kadir Karagoz.. I received outstanding service. Flawless service and after sale follow up..I will recommend this dealer and Kadir..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for this excellent review! We really appreciate your feedback regarding your recent experience with our dealership. Thanks for coming to see us! Please let us know if we can ever be of service to you in the future in any way. Sincerely, Wael Yunes