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DCH Paramus Honda

(6,342 reviews)
Visit DCH Paramus Honda
Sales hours: 9:00am to 8:30pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,342 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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Great Dealership!

I couldn't have had a better experience buying a car from DCH. Their customer service was fantastic. HAMAD DEEB the sales representative and WAEL YUNES the general manager have been the most professional, courteous and helpful service people I met with. They went out of their way to get me the car I really wanted, whether on their lot or somewhere else. Thank you guys again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for such a great review! We really appreciate your feedback regarding your recent experience with our dealership. I am happy that everything went well and that Hamad was able to help you find the car that you wanted. Your kind words are greatly appreciated. Thanks for coming to see us and please let us know if we can ever be of service to you in the future in any way. Sincerely, Wael Yunes

Best Sales Representative Hamad Deeb

Very happy to have visit Honda Dealership because we got to meet Hamad Deeb. Excellent sales representative he showed us that he cared and was very interested in helping us. He made us feel very comfortable we where able to buy the car we where looking for. Thank You Hamad Deeb & Honda

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for this excellent review! We really appreciate your feedback regarding your recent experience with our dealership. Thanks for coming to see us! Please let us know if we can ever be of service to you in the future in any way. Sincerely, Wael Yunes

WORST Honda Experience

Here's some adjectives to describe this place and CJ Slitas: inconsiderate, unprofessional, dishonorable, ill-mannered, and patronizing. What "admirable" qualities to have as a New Car "Manager." Never have I been treated with such disrespect, especially when dealing with a near $30,000 item. Definitely should have thought twice when returning to this dealer, after being a loyal customer from a family of Honda drivers. Now I have 38 more months with this burden of a lease. Cannot wait to take my business elsewhere in the future.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Pain-free Purchase

They actually made buying a new car simple, straightforward, and pleasant. That was a first for me! All the employees we worked with were delightful and knew what they were doing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for this excellent review! We really appreciate your feedback regarding your recent experience with our dealership. Thanks for coming to see us! Please let us know if we can ever be of service to you in the future in any way. Sincerely, Wael Yunes

Hamad's our man.

This was the second time my husband and I leased a car at your dealership. Hamad Deeb was our salesman both times. He is the reason we returned to DCH Honda Paramus. He explained everything to us very clearly and he helped us get a monthly payment that fit into our budget. He also was most helpful in acclimating us to the new car with its new perks, e.g., Bluetooth and the rear camera. He told us to call him at any time if we needed his help with anything or needed him to walk us through something. Hopefully, when our lease is over in 3 years, we'll be back and Hamad will still be working at DCH Paramus Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for this excellent review! We really appreciate your feedback regarding your recent experience with our dealership. Thanks for coming to see us! Please let us know if we can ever be of service to you in the future in any way. Sincerely, Wael Yunes

Pain-free Purchase

They actually made buying a new car simple, straightforward, and pleasant. That was a first for me! All the employees we worked with were delightful and knew what they were doing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thank you Alex Bernabe

It is always a pleasure working with Alex. Over the years my entire family has purchased over 20 cars from DCH Honda in Paramus and we keep coming back because of the great customer service and experience that we receive from Alex Bernabe. He is incredibly friendly and always goes out of his way to make sure that we get exactly what we want so that we leave more than satisfied. Thank you again Alex and we will definitely see you in 3 years when the lease is up!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Job Alex Bernabe, Very Rare Experience

Seldom experience this kind of service, those who referred Honda Paramus to us is Right. How do we know it? Actual experienced through Alex B. Thank you Alex, we will surely recommend you to our families & friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for this excellent review! We really appreciate your feedback regarding your recent experience with our dealership. Thanks for coming to see us! Please let us know if we can ever be of service to you in the future in any way. Sincerely, Wael Yunes

2015 Honda Pilot Expierence

I want to thank the staff at DCH Paramus Honda for all being welcoming and making this experience for me worth wild. From the beginning the Internet Dept was so helpful while I had so many questions online looking at the vehicle. I was very nervous to come in but Jake, and Sabreena were very positive minded people who were very eager to help me out. Jenssy was very patient with me selling the car because I was so indecisive, He was very determined to get me into the vehicle with the kind of payment I wanted. He went over all details of the vehicle and answered any questions I had. In Finance I appreciate Jarod Hurley, he was great! Very attentive to my concerns,and he was very professional. I am very please with my experience with DCH Paramus Honda, I also love my new 2015 Honda Pilot!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for this excellent review! We really appreciate your feedback regarding your recent experience with our dealership. Thanks for coming to see us! I am so please that Jake, Sabreena, Jenssy and Jarod were abel to help you find the right car for you! Enjoy your new 2015 Honda Pilot and please let us know if we can ever be of service to you in the future in any way. Sincerely, Wael Yunes

Thank you Dennis Estrada

First off let me say that Dennis Estrada was excellent!!! He definitely has great customer service, he helped me from day one and made it his business that I walk out of DCH Honda with a new vehicle! He didn't just make sure that I like my vehicle he made sure that I was gonna love my new vehicle. He was very patient & very respectful to me and my daughter! I will definitely put in a good word for him for anybody I know that wants a new Honda! I'm a very satisfied customer and I love my new car :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for this excellent review! We really appreciate your feedback regarding your recent experience with our dealership. Thanks for coming to see us! Please let us know if we can ever be of service to you in the future in any way. Sincerely, Wael Yunes