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DCH Paramus Honda

(6,347 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,347 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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I visited the dealership on a Saturday at the end of the...

I visited the dealership on a Saturday at the end of the month, so it was extremely busy. Georgia immediately made sure I was helped, and I learned all about the car I was interested in from Joe Chrusciel. He was friendly, knowledgeable, and helpful in assisting me find the right car for my needs. I visited other Honda dealerships over the weekend and they did not have as many cars to choose from in my desired model, and their prices were not as competitive. I went back to DCH bright and early Monday morning, and found out Joe was unable to make it to work that day. Georgia made a call and introduced me to Jean Castor, who was a delight to work with. We found the car I wanted, and we finished the deal. He knew I had to get to work, so he made sure the paperwork was expedited, helped me notify my insurance company, and even informed Eric Thomas, the finance manager, that my time was limited. Eric was efficient, quick, and an all-around nice guy. I had commented to Jean that my tire sensor had gone off in my current vehicle. While I was meeting with Eric, Jean had my tire inflated to the correct pressure. He even took time to show me the easiest way to get on the highway in the direction I needed to go. Now that's what I call service. I picked up the Civic later that evening, and Jean explained it in detail. There was a full tank of gas. Jean left a message today asking if I was happy with my purchase. I am more than happy with my experience at DCH, and I would recommend them highly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase. Enjoy your new Honda Civic. Barry Magnus General Manager

I had a great experience with this dealership. My credit...

I had a great experience with this dealership. My credit isn't great and I thought it would be difficult to go into a dealership and be treated fairly. From beginning to end I was treated with a great level of kindness and honesty. I was told what my options were and ultimately I walked away with the car I wanted. I couldn't have been happier with the entire experience. I would highly recommend DCH Honda and Jon Murphy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for purchasing a pre-owned vehicle from DCH Academy Honda. I am glad that Jon was able to provide you with a great experience. Barry Magnus General Manager

Christina Anello was most helpful and efficient in...

Christina Anello was most helpful and efficient in getting me into my new Honda Insight. She was honest and strightforward in all my dealings with her. I found her supervisor, whose name I can't remember to be of the same high calibre. I would not hesitate to recommend Christina, or DCH Honda of Paramus to anyone who is in the market for a new Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Please enjoy your new Honda Insight and thank you for your business. Barry Magnus General Manager

The agent I worked with is very courteous and candid to...

The agent I worked with is very courteous and candid to customers and knowledgeable in Honda cars. I stroke the deal with him within a few minutes. The whole shopping experience is so smooth and pleasant that you didn't even imagine that everything could be so simplified and efficient. I certainly would recommend the agent and the dealership to all prospective Honda customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business. Good Luck and Enjoy! Barry Magnus General Manager

I loved this dealership!! My family and I have...

I loved this dealership!! My family and I have purchased/leased a few vehicles from nearby dealerships... and DCH Honda in Paramus was by far the best dealership I have dealt with thusfar. Everyone was friendly, very patient and knowledgable when it came to the vehicles, their features and their prices. We were greeted with a smile by Georgia at the front desk, and were checked up on throughout our purchase by CJ the sales manager to make sure we were happy. They gave us a GREAT deal and accomodated my requests in finding the perfect car. Pete showed me a few cars, gave me a few options and prices and helped me decide on the perfect car, which ended up being the Honda Accord. It is one of the best cars I've driven for it's price! I've already reccommended the dealership to a couple of friends... and if you decide to use DCH Honda Paramus... make sure you ask for Pete!! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing DCH Paramus Honda for you new Honda, we appreciate your business. Barry Magnus General Manager

We found everyone at the DCH dealership to be most...

We found everyone at the DCH dealership to be most helpful. They let us test drive the vehicles we were interested in, explained all the features and helped us decide what was best for us. We believe we were given a very good price for a certified vehicle, and it was then checked and prepped and ready for us when we had arranged to pick it up. Everyone at the dealership went out of their way to help us, explain the car's features and the loan financing process. They made the process painless and didn't give the feeling we were dealing with the "old time car salesmen" that pull all sorts of tricks and bump everything up. It was a real pleasure dealing with this dealership, which by the way was full of customers when we first went there; and that many potenetial customers can't be wrong. We would heartily recommend DCH without any hesitation whatsoever.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for purchasing a pre owned vehicle from DCH Paramus Honda. Enjoy and Good Luck! Barry Magnus General Manager

Jose Hernandez was excellent. He really listened to the...

Jose Hernandez was excellent. He really listened to the needs of his client and followed through with exemplary service. He definitely went out of his way to try and close the deal that same day. He was a straight talker and minimized using sales tricks that come off as deceitful to customers. That is the way to win new customers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business, please enjoy your new Honda. Barry Magnus General Manager

This dealership is by far the best Honda dealership i...

This dealership is by far the best Honda dealership i have ever been to. I havent driven a Honda in about 15 years and wasnt expecting to drive another one, but then i met the sales consultant Lil Joe and he changed my mind completely. He was by far the best sales person i have ever dealt with. He made my experience at DCH Paramus Honda the best car buying experience ever. It was hassle free. My finance manager was Eric Thomas and he didnt pressure me to buy anything and made my experience very enjoyable. Thank you Lil Joe. I'll be bringing all my friends and family to you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

I am happy that our staff was able to provide you with the best buying experience that you have had. Please enjoy your new Honda and thank you. Barry Magnus General Manager

Hamlet Liriano was an exceptional salesperson. He was...

Hamlet Liriano was an exceptional salesperson. He was very respectful, friendly, and not too pushy. Hamlet and the entire DCH Paramus Honda staff was very accommodating and helpful. I felt that they gave an extremely fair price as well. As a first-time "lease-er", I was very satisfied with my experience at DCH Paramus Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

I am happy that our staff was able to accomodate all of your your needs and wants, and made your 1st lease experience a good one. Thank you. Barry Magnus General Manager

We first dealt with Paramus Honda in 2004 when we bought...

We first dealt with Paramus Honda in 2004 when we bought a pre-owned Accord. We were so impressed with the car and the Dealership that in 2007 we leased a new one. This March 2010 we leased a new Accord and in August we leased a 2010 Civic. Paramus Honda has excellent Pricing, Sales Personnel, and Customer Service. This is why we have become loyal Honda customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fourth purchase from DCH Paramus Honda. We greatly appreciate your business and especially your loyalty. Thank You, Barry Magnus General Manager