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BMW of Mt. Laurel

(408 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:30pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 790-8815 (888) 790-8815
Used (866) 589-4704 (866) 589-4704
Service (866) 589-7642 (866) 589-7642

Reviews

(408 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Mt. Laurel from DealerRater.

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Great place to do business very knowledgeable and

Great place to do business very knowledgeable and friendly staff and great deals there available specially Manger Chris jumbo up for him . He dealt with me very professionally and friendly. Trust me I been places but you be lucky if you get helped and guided like this place . Will definitely refer and will come agin ! Good work Chris !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Mt. Laurel! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

I went in for servicing, and everything was smooth and

I went in for servicing, and everything was smooth and efficient. I was treated very well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your positive comments about BMW of Mt. Laurel! We look forward to your next visit! Take care!

Joel did a great job helping me with the car.

Joel did a great job helping me with the car. He answered all my questions and treated me with respect throughout the process. I would certainly come back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Mt. Laurel. We are always more than happy to assist you if anything else comes up. Take care!

Very Pleased

This is my second purchase at BMW of Mt Laurel and the process couldn't be better!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Robert, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Everyone was helpful and easy to approach.

Everyone was helpful and easy to approach. They went extra mile to make paper work easy to process. Thank you to everyone that help me with this purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

Great customer service .

Great customer service . They really try to work with you to get the job done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

My BMW was towed to Mt.

My BMW was towed to Mt. Laurel Bmw, and the problem was resolved timely. Matt Maldanado coordinated everything including transportation for me back-and-forth to work (an Uber) until a loaner vehicle was available. Matt and Mt. Laurel Bmw get an A+ from me for all their efforts including communicating outside normal work hours.and resolving my vehicle problem. Great dealership and outstanding customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello there! We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I had a problem with my coolant hose it was fixed

I had a problem with my coolant hose it was fixed perfectly and on time They we’re on time and upfront with pricing, great job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

Consumer response

Ty

Jason and Matt were very helpful.

Jason and Matt were very helpful. They both explained everything I needed to know about what my choices were for the service I was getting. I will definitely be back to sit and work while I wait for my car. The waiting area is nice- has great chairs and outlets to charge electronic devices. The coffee area is good and the ladies' room is clean! The communication about what is going on with my car is excellent! I love the video that the service teams sends!! Thanks BMW of Mt. Laurel!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Elizmeyer, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Very good staff and easiest purchase i ever made, thank

Very good staff and easiest purchase i ever made, thank you greg c for everything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Mt. Laurel. We are always more than happy to assist you if anything else comes up. Take care!