Reviews
A total scam!
A total scam! You will take ya car in for repairs and boom! NeXT they’re telling you,” hey your car has COVID and it’s not going to make it!
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Why take advantage of a long time long term relationship that we built up with BMW? How are you even licensed to service a BMW vehicles!? Tell us it’s just one thing then your back in less than a year, less then 10,000 miles! Diagnose the and wow! It’s the same problem and more but they guarantee it wasn’t their fault! So we pay more but this time the bandage came off before we made it off the lot! Kept the car for over two months had us pay in full! Over 9,000$ spent! Then we’re told we will need at least 20,000 for what they found after we paid and waited over 2 months! Is there not anyone that can stop them and this from happening to anyone else!?
Top notch service personnel and first class dealership.
Top notch service personnel and first class dealership. Will continue to have my car serviced there as long as I own it.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent and responsive sales force.
Excellent and responsive sales force. Very personalized service. 4th or 5th car I’ve gotten at the agency. No other dealership has been able to match their price.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we really appreciate your feedback! We can't wait to see you again, have a great day.
Excellent service. Best price. Great sales team.
Nothing more to add.
GREAT EXPERIENCE!!!
Joel Mazie was great to deal with along with everyone at the dealership. I thoroughly enjoyed my experience and LOVE my 2023 X6i. I have only had the vehicle for 2 days, but I already foresee myself leasing or buying another vehicle from BMW of Mt. Laurel in the future. Thank you for making my buying experience so easy and enjoyable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Dennis, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Mt. Laurel! We look forward to your next visit! Take care!
Joel Mazie was great to deal with along with everyone at
Joel Mazie was great to deal with along with everyone at the dealership. I thoroughly enjoyed my experience and LOVE my 2023 X6i. I have only had the vehicle for 2 days, but I already foresee myself leasing or buying another vehicle from BMW of Mt. Laurel in the future. Thank you for making my buying experience so easy and enjoyable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Had an excellent service experience with Jason .
Had an excellent service experience with Jason . Nothing but happy with my inaction with him and others.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great Experience
Sebastian and all the staff were incredibly accommodating and helpful throughout the whole experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jennifer, thank you so much for your positive comments about BMW of Mt. Laurel! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Outstanding service experience.
Outstanding service experience. Jason Krawczyk is the best at communication and keeping me updated with the process of repairs. Red carpet treatment!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are so happy to read such a great review about BMW of Mt. Laurel! Please let us know if there is anything else we can do for you; we are more than happy to help!
I highly recommend BMW of Mt Laurel.
I highly recommend BMW of Mt Laurel. I received excellent service from start to finish.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
MIKE CARBONE HAS ALWAYS GONE ABOVE AND BEYOND TO GIVE ME
MIKE CARBONE HAS ALWAYS GONE ABOVE AND BEYOND TO GIVE ME THE BEST EXPERIENCE AT THE MOUNT LAUREL BMW SERVICE CENTER. HHE IS DEFINITELY ONE OF THE THEIR BEST EMPLOYEES.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
THANK YOU