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Echelon Ford

(436 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–8:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
New (855) 353-0049 (855) 353-0049
Used (855) 353-0045 (855) 353-0045
Service (855) 353-0050 (855) 353-0050

Reviews

(436 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Echelon Ford from DealerRater.

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The entire staff has always been top shelf; thanks

Always great service and genuine caring from the manager, Rich Elkins, our salesperson, Pete DeAntonoi and the staff. Been dealing with Echelon Ford for years. Thank you for all your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you so much for sharing your buying experience, Judi! We greatly appreciate your business and loyalty. Thank you for such a great review!

Great Experience!

Purchased a used vehicle and it was by far the easiest buying experience I’ve ever had. They were very friendly and listened to my needs and didn’t try to push me into a vehicle I didn’t want. They made the process smooth and stress free. Would definitely buy from them again and refer my friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ms Mary C

As usual, all aspects of the buying/leasing process were smooth and non-stressful. Derek Zimmerman and Joe were wonderful. I would highly recommend Echelon Ford to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Mary, for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

Great experience

I would highly recommend Erik Szustkiewicz, he was so knowledgable, he knew everything about the vehicle that I purchased. He went through all of the features and answered all of my questions. It was a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Bill, congratulations on your new purchase! It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

The best!

I can not say enough about Echelon Ford. From the responsiveness of the web inquire with Mike, my accommodating humorous and ever so patient salesman Erik, Russ and his tireless efforts to make the numbers work and Joe the strait shooting finance man. This team was awesome. I love my new explorer and couldn't have done it without this dealership. THANK YOU!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for sharing your buying experience, Jenn! Congratulations on your new Explorer! We greatly appreciate your business and loyalty! We try to meet and exceed the expectations of all our customers! We look forward to continuing to support you in the future.

2017 Ford Explorer

Chip,Joe,and Angela made things simple and easy ! I have been dealing with Echelon for several years and have always been happy as a customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Buck, thank you for such a great review! It was such a pleasure serving you! See you next time!

Fast and easy

New vehicle purchase was a fast , easy process for me. Just do some homework before you go to any dealer...Salesmen and manager worked to get my deal done quickly since I already knew what I wanted and how much to spend....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for such a great review, Steve. It was such a pleasure serving you! See you next time!

Ford F 150

The buying process was quick informative great personal attention. Everyone was extremely friendly and helpful. They took the time to explain all the options. Great with going over everything the vehicular had to offer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Scott, we are so happy to hear about your 5-star experience! We greatly appreciate your business and look forward to your next visit with us!

Looking for a new F-150

Derek Zimmerman was awesome! The whole process was simple and Derek knew about every option on all the F-150 he was so great and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, David and Linda. Thank you for such a great review. It was such a pleasure serving you! See you next time!

Great Dealership.

As always it was a great experience. The whole process was easy. You all did a great job. Seamless. Thank you, Jen, Chip and Joes. Looking forward to next time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, Todd! Thank you so much for sharing your great feedback. We look forward to continuing to serve you in the future!