Reviews
Ms. Barbara Oliver
Angela and Pete were so nice & both of them and Joe. Got me the deal I needed and I drove away in my Escape.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing such a great review, Barbara! Congrats on your new Ford Escape! It was such a pleasure serving you and we look forward to continuing to support you in the future.
Worthless extended warranty
Echelon refused to honor warranty even after service department said part failed due to covered item. Zero effort to resolve by managemen they have my $.
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great service, no hassle
Worked with us, no hassle, great service. Eric is great!! Helped us out when we were in a pinch. We loved the new 18's we purchased.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so happy to hear about your hassle-free buying experience. Congrats on your new 2018s! How exciting! We greatly appreciate your business and look forward to your next visit with us!
New car purchase
Echelon Ford is a great dealership to purchase a new Ford. My salesman Derek Zimmermann is very knowledgable and dedicated to insuring compete customer satisfaction. The entire sales team is awesome, thank you for the great experience!!! And the new Edge is awesome also!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for sharing your buying experience! Congrats on your new Ford Edge! Your kind words and support are much appreciated. Can't wait to serve you again in the future!
Used Car Purchase
This was our sixth purchase from Echelon Ford. Derek Zimmerman and the Echelon afford team made this purchase so easy. There was no pressure and he made sure we left happy and excited about our purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Dana, we are so happy to hear about your pressure-free buying experience. Congrats on your new wheels! We strive to meet and exceed the expectations of all our customers here at Echelon Ford. We look forward to your next visit!
Derek’s is the salesperson to use when purchasing
Excellent , the sales process is very satisfactory and so is Derek Zimmerman . No sales pressure which makes buying or leasing a very good experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Harry, Thank you for taking the time to leave the Echelon Ford team a review! We are happy to hear that your experience with us was five star! Our team takes pride in providing top notch customer service. We look forward to seeing you again!
Bought a new truck
I had a really great experience. I was really nervous. But the sales person Libby C. Made me feel really comfortable and that helped a lot. She made sure I was happy with everything. She made it painless. Everybody was really friendly and helpful! Thank you to all!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Libby says thank you so much! We at Echelon Ford surely appreciate your business. Thank you!
Karen
I went to Echelon Ford to purchase a vehicle which I have purchased cars from before. Chris is great to work with, he sat with me to discuss my budget and what I was looking for in a car. All staff is friendly and courteous. They pay attention to every detail through the car buying process, so there are no surprises when signing a contract. They value your business and treat you like a friend not a stranger buying a car. The staff work together in order to find you the best deal with loan percentage and rebates.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Karen for trusting use with your car buying decision! We look forward to continuing to serve you! Thanks again!
bought certified used Ford Fusion
Had an excellent experience buying a car from this dealership chip is a long time family friend and treated my father and I very well while buying our new 2016 Ford Fusion. Would recommend this dealership to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hope you are enjoying your 2016 Ford Fusion! Thank you for your business. We look forward to seeing you again!
Brian J.
Echelon Ford was great. This was the fourth vehicle I purchased or leased there. My salesman, Chris Cole did an outstanding job getting me into the vehicle I wanted at the right price. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for the business Brian. Looking forward to number 5! :)