Skip to main content

Jacobs Mitsubishi

(1,203 reviews)
Visit Jacobs Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:30am–6:00pm
Tuesday 9:00am–8:00pm 8:30am–6:00pm
Wednesday 9:00am–8:00pm 8:30am–6:00pm
Thursday 9:00am–8:00pm 8:30am–6:00pm
Friday 9:00am–7:00pm 8:30am–6:00pm
Saturday 9:00am–7:00pm 8:30am–6:00pm
Sunday 10:00am–5:00pm Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (727) 483-5616 (727) 483-5616
Used (727) 475-4572 (727) 475-4572
Service (727) 483-5805 (727) 483-5805

Reviews

(1,203 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jacobs Mitsubishi from DealerRater.

Want to share your experience with this dealership?

Write a review

Deb Souza was the best!

Deb Souza was the best! She took the time to hear my needs, and really came through with an amazing vehicle that I absolutely LOVE!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Mlcaville, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi!

He was so wonderful I had a great experience and enjoyed

He was so wonderful I had a great experience and enjoyed every second of his time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jasmine Moore, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi!

Another amazing experience and this time i didn’t even

Another amazing experience and this time i didn’t even buy a car but instead sold my Porsche. After getting frustrated with the low offers locally and with no time to sell it privately, I reached out directly to GM Ray Sousa who immediately responded with a more than fair offer with no games. He even offered to get me an Uber back home as I’m about 45 mins away from the dealership. Instead he and Dustin arranged for the paperwork and pickup to be complete at my local mall for and I had a check overnighted to me. I’ll start with Jacobs first the next time I want to sell a car - Forget Carvana, Vroom or Driveway!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dsh316, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi! Thanks again for taking the time to leave us this information about your recent visit. Take care!

I had several issues with my Mercedes Benz at the time

I had several issues with my Mercedes Benz at the time and thankfully these gentlemen were able to get everything solved back to normal. I was already frustrated from going in so much to getting the car repaired but they got it back to normal and it really did help everything out. & Thankfully even since before when I did purchase the car Brandon was able to give me a huge help big time. He just seen myself scoping out all the cars. & he approached me and said I’m going to help you out a bit. Let’s see what your looking for? After that we moved forward and found the car that I always wanted which was the Mercedes benz. This was during the day of purchase. Thankfully till this day today 6-1-22 the car is working really really good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Gabriel, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi!

Juan Gonzales and Troy were a great team, they do a great

Juan Gonzales and Troy were a great team, they do a great job, very proficient. Juan take care of every detail, before, during and after purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hernan Esaa, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi!

I was lucky to have the pleasure dealing with Andrew.

I was lucky to have the pleasure dealing with Andrew. Made my experience very easy and pleasant. I was able to find a beautiful vehicle at a very decent price. Andrew made process easy and fast and I didn't feel pressured. I definitely will recommend Jacob's. and please ask for Andrew .He rocks! You won't be disappointed. Thanks for a great car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us!

I worked with Debora and she was wonderful!

I worked with Debora and she was wonderful! We had such a bad experience at a different dealership and was lucky to find Jacobs! I have and will continue to refer them to all of our friends/family in search of a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Excelente trato profesionalidad dominio en el asunto muy

Excelente trato profesionalidad dominio en el asunto muy complacidos estamos le recomendamos 100% su trabajo

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Imaray Garcia Bernal, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi!

Muy complacida con la compra del vehículo principalmente

Muy complacida con la compra del vehículo principalmente con el trato y dedicación del compañero Juan González y su dedicación por que los clientes queden satisfecho mis recomendaciones 100% para todas aquellas personas que quieran hacerse de un buen vehículo

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Imaray garcia bernal Muy complacida con la compra del vehículo principalmente con el trato y dedicación del compañero Juan González y su dedicación por que los clientes queden satisfecho mis recomendaciones 100% para todas aquellas personas que quieran hacerse de un buen vehículo

Brandon grow is awesome thank you for all your help!

Brandon grow is awesome thank you for all your help! Super knows and personable! Wonderful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Andreaarcarola02, we are so happy to read such a great review about Jacobs Mitsubishi!