Reviews
feels like home
the service is like no other. the service reps are very helpful and caring to your every needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Richard, for taking the time to share this wonderful feedback! We appreciate your recommendation and should there ever be anything else that we can assist you with, please don't hesitate to ask. Happy Holidays! Jim Klimas, General Manager
great dealership
great quick service, quick appointment time, nice touch with car wash
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Linda, We appreciate your recommendation and should there ever be anything else that we can assist you with, please don't hesitate to ask. Happy Holidays! Jim Klimas, General Manager
Excellent overall experience
Very good customer service. Great coffee. Muffins, coffee rolls, etc. Car was washed and vacuumed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Lorraine, for taking the time to share this wonderful feedback! We appreciate your recommendation and should there ever be anything else that we can assist you with, please don't hesitate to ask. Happy Holidays! Jim Klimas, General Manager
Great experience!!!
I wanted to share my experience at Herb Chambers Cadillac in Lynnfield. I had been looking for a preowned SUV for quite some time. I told my Salesperson, Ted Bouchard, what I was looking for in a used SUV. Ted called me and told me he found me the perfect SUV. My entire experience from the test drive of the GMC Yukon to the purchase of my SUV was great! The entire Herb Chamber’s dealership staff was great! Frank, Jon, and Sal were awesome! Stephanie in financing was extremely helpful. My past experience buying a car had been less than pleasant. Ted Bouchard and the entire team at Cadillac in Lynnfield not only found the right car for me, but made the entire experience a pleasure. I would highly recommend my salesperson, Ted Bouchard, and the entire dealership team at Herb Chambers Cadillac if you are in the market to purchase a car or SUV.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your recent experience. We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Please let us know if there is anything we can assist you with in the future. Happy Holidays! Jim Klimas, General Manager
Great service.
My DTS was well taken care of, They repaired the over heating problem and performed other minor service too. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Anthony. We value your business and look forward to serving your automotive needs for many more years to come! Happy Holidays! Jim Klimas, General Manager
Very good service.
Excellent experience. Very efficient and professional process. Vehicle was ready ahead of the estimated time and was washed and vacuumed as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great professional friendly service!
Service was excellent in every way! Professional in appearance, prompt, friendly,...can not say enough.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Thomas, for the recommendations and we look forward to serving your automotive needs again! Best, Jim Klimas, General Manager
.GREAT SERVICE !!!! HERB CHAMBERS CADILLAC
I HAVE BEEN DRIVING FOR OVER 60 YEARS, AND HAVE HAD NUMERIOUS RELATIONSHIP WITH MANY - Herb Chambers Cadillac of Lynnfield IS FAR SUPERIOR TO ALL DALERSHIPS I HAVE USED!!- - - SAL,THE SALES MANAGER WAS SUPURB, - - -
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I'm so happy to read that your experience with our team was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! Best, Jim Klimas, General Manager
Great Service
I can't say enough good things about the dealership!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, John, for the recommendations and we look forward to serving your automotive needs again! Best, Jim Klimas, General Manager
Thank you
Pleasant, efficient staff,, quick efficient service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Jay, and we look forward to serving your automotive needs for many more years to come! Best, Jim Klimas, General Manager