Reviews
it was a easy decision thanks to them, I really
it was a easy decision thanks to them, I really appreciate they’re help. Thanks Rudolph vw
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Georgina, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rudolph Volkswagen of El Paso! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com
Amazing service!
Amazing service! And I highly enjoyed the space as I was waiting. Highly recommend Rudolph Volkswagen of El Paso.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We are happy to hear you had a great experience with us here at Rudolph VW! We appreciate your business and look forward to seeing you at your next visit! Desiree Lara Service Manager desireel@rudolphcars.com
El trato fue perfecto pero estoy decepcionado por el
El trato fue perfecto pero estoy decepcionado por el problema que tengo y quiero hablar con el manejador de agencia
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to provide your feedback. I am happy to hear that the customer service you received was great however, I understand there may still be an issue that needs to be addressed. I would like to help address your concerns.. Please send me a message with your contact information so that I can reach out to you to discuss your concerns in detail. Desiree Lara Service Manager desireel@rudolphcars.com
Outstanding group, very professional at all times.
Outstanding group, very professional at all times. I have always had an excellent experience with the entire service team.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to provide your feedback. Here at Rudolph VW we strive to provide exceptional service at every visit and we are excited to hear that your experience with us is always excellent! Thank you for choosing Rudolph VW, we appreciate your business. Desiree Lara Service Manager desireel@rudolphcars.com
Humberto is such a helpful person, he's always on top of
Humberto is such a helpful person, he's always on top of things and cares about my needs. He made sure I got the best deal on the car I wanted!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Rudolph Volkswagen of El Paso. Humberto and our team appreciate your business and hope to see you again soon! Carlyle Meeks Service Director Carlylem@rudolphcars.com
Long time customer at Rudolph VW.
Long time customer at Rudolph VW. First time I received the Run around and surly customer care form a Service Writer. Took a month to get any idea of goings on.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We appreciate your business as a long time customer at Rudolph VW and I am sorry to hear that this visit did not meet your expectations. Quality customer service is our number one priority, I would like to discuss your visit in detail and see if we can address any issues you may still have. Please feel free to contact me directly at 915-845-8500 ext. 5018 or desireel@rudolphcars.com Desiree Lara Service Manager
Excellent service, thank you for being what you are.
Excellent service, thank you for being what you are. You have a professional people for the customer service. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Armando, and it's great to hear about your excellent experience here at Rudolph Volkswagen of El Paso. Carlyle Meeks Service Director Carlylem@rudolphcars.com
Good to do business with Rudolph, you listen, thank you
Good to do business with Rudolph, you listen, thank you guys, I’ll be back on my next purchase, Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rudolph Volkswagen of El Paso. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com
Excelente servicio, la atención desde front desk hasta la
Excelente servicio, la atención desde front desk hasta la entrega de la unidad fue muy buena
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rudolph Volkswagen of El Paso! Carlyle Meeks Service Director Carlylem@rudolphcars.com
I am very happy with the customer service I received
I am very happy with the customer service I received there. Everyon is very friendly and really professional
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience, Nelly! We sincerely value your business and look forward to your next visit. Carlyle Meeks Service Director Carlylem@rudolphcars.com