ReviewsWrite a review
Fast, Fun and easy! A great buying experience. I'm happy to be back with the Rudolph family of cars. Victor Guererro my salesman was very professional and knew his product.
Great service, very nice showroom
Great customer service. Victor Guerrero our sales representative was very knowledgeable and answered all our questions. Gave us several options to choose from.
Everyone was really kind and helpful. They answered all our questions and were really patience while we were deciding on what car we wanted. They explained everything really nicely
Great customer service from all the team involved in our purchase . Our salesperson Luis Ozaeta was very well informed of the products and was key for our decision in buying at Rudolph.
Bait and Switch in the Service Department
Be careful with taking your vehicle to Rudolph Volkswagen for servicing. They bait and switch customers. I called and it was supposed to be minimum service visit, but it turned out that the service rose to minimal to $450 due to some other things they neglected to advise when I scheduled my appointment. Also, I called for an appointment at 7:30 am, but upon arrival, nothing was setup. So, of course, we have to repeat the process all over again. Terrible.
Thank you for taking the time to write us a review. Learning from every experience helps us provide you the very best in service. I would like the opportunity to talk to you more about the events that transpired. Please contact me directly so we can work on this together. Sincerely, Gabe Gonzalez, General Sales Manager, (915)-726-1530
Helpfulness and understanding from the customer view point. The problem should analyzed before informing the customer instead of the try that method.
Excellent treatment for my car
It was really fast to drop off my car and the pick it up. The service was well performed and they also washed my car!
Best car dealership in town!!
So quick and efficient! Excellent people! You will always be pleased at Rudolph Volkswagen! They always go above and beyond!
The service was excellent and the staff was very friendly and kind and toughtfull of my time and helped me understand the importance of maitanance of my viechle
Desiree takes great care of her customers and goes to great lengths to make sure you are happy. John’s skill and knowledge are the best in the southwest. Wouldn’t take my cars anywhere else.